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Revere Health Hospital

4.2 (371)

Revere Health, founded in 1960 in Provo, Utah, is not a traditional hospital but rather a large multispecialty physician group. Operating from over 100 locations, including its main campus at 1055 N 500 W in Provo, Revere Health offers more than 30 medical specialties. The group is known for its leadership in value-based care and was Utah´s first Medicare-accredited Accountable Care Organization.

NPI Number : 1508896838

1055 N 500 W, Provo, UT 84604

(801) 429-8000

www.massgeneral.org

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Departments

Cardiology

Family Medicine

Imaging

Medical Laboratory

Nephrology

Obstetrics & Gynecology

Orthopedics

Pharmacy

Pulmonology

Weight Loss and Nutrition

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-Ins	Same-Day Appointments
Family Medicine	Available	(801) 812-5033	Welcome	Available
Behavioral Health	Available	(385) 203-1250	Not specified	Not specified
Imaging	Not specified	(801) 812-4624	Not specified	Same-day scheduling available
Urgent Care	Not specified	(801) 812-5033	Welcome	Available

Visiting Hours

Department	Online Scheduling	Phone Scheduling	Walk-Ins	Same-Day Visits
Family Medicine	Available	(801) 812-5033	Welcome	Available
Imaging	Available	(801) 812-5033	Welcome	Available
Urgent Care	Not available	(801) 812-5033	Welcome	Available

Important Doctors

Revere Health Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Scott Barlow	CEO	Executive Leadership	Strategic planning, Value-based care, Healthcare administration
Christopher Steen	COO	Operations	Healthcare operations, Finance, Value-based care initiatives
Rosemary Bowden	Director of Human Resources	Human Resources	Talent management, Employee relations, Organizational development

Average Salary

Department	Service	Average Fee
Cardiology	Basic Consultation	$200-$300
Cardiology	Echocardiogram	$1,000-$2,000
Cardiology	Angioplasty	$28,000-$32,000
Oncology	Initial Consultation	$300-$400
Oncology	Chemotherapy (per session)	$5,000-$10,000
Neurology	Basic Consultation	$250-$350
Neurology	MRI Brain Scan	$1,500-$3,000
Orthopedics	Initial Consultation	$200-$300
Orthopedics	Total Knee Replacement	$30,000-$50,000
Outpatient Services	Basic Blood Tests	$100-$300
Outpatient Services	X-Ray	$200-$500

Support Programs for Patients

Program/Service	Description
Financial Assistance	70% to 100% discount on bills for emergency or medically necessary services, based on household income
Payment Plans	0% interest monthly payment plans available for any bill
Patient Financial Counselors	Available in-person at hospital to provide assistance
MassHealth Programs	State insurance programs like MassHealth, Health Connector, Health Safety Net
Behavioral Health Services	Individual therapy, crisis support, treatment for anxiety, depression, PTSD
Palliative Care	Offered through Radiation Oncology department
Cancer Patient Support Group	Available through Radiation Oncology department
Social Services Assistance	Help finding transportation, clothing, housing, food resources

Payment Plans

Payment Plan Option	Details
Interest-Free Plans	6, 12, 18, 24, 36 or 48 months depending on total balance
Minimum Balance	$150 or more eligible for payment plans
Flexible Payment Dates	Patients can choose first payment date when setting up plan
Uninsured Discount	30% discount on sticker price for prompt payment (excludes drugs)
Family Member Balances	Can be combined into a single payment plan
Cancellation Policy	Plan cancelled if minimum payment not received within 60 days

Accepted Insurance Companies

Aetna

Blue Cross Blue Shield

Cigna

First Health Network

Humana

Medicaid

Medicare

Molina Healthcare

Multiplan

Tricare

United Healthcare

Cost Consulting

Department	Financial Services
Financial Assistance	- Application available for financial assistance - 30% discount on sticker price for uninsured patients - Charity Care program for those who qualify
Cost Estimates	- Good Faith Estimates provided upon request - Pricing charts available for common procedures - Explanation of insurance vs. self-pay costs
Payment Options	- Payment plans offered - Prompt pay discounts available
Insurance Guidance	- Assistance understanding insurance coverage - Explanation of in-network vs. out-of-network costs
Pre-Treatment Counseling	- Cost estimates provided before treatment - Discussion of financial support options - Guidance on most cost-effective care settings

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair accessible facilities - Handicapped parking spaces - Elevators - Wide doorways and hallways
Assistive Devices	- Wheelchairs available - Walkers available - Hearing amplification devices
Communication Aids	- Qualified sign language interpreters - Written information in large print - Information in audio formats - Information in accessible electronic formats
Priority Services	- Priority check-in for patients with disabilities - Assistance with paperwork and forms
Staff Training	- Staff trained in disability awareness - Staff trained in use of assistive devices - Staff trained in effective communication with patients with disabilities

Digital Health Services

Department	Digital Health Services
All Departments	- Follow My Health patient portal - Online appointment scheduling - Secure messaging with providers - Virtual waiting room - View test results online
Cardiology	- Remote cardiac monitoring - Virtual device checks for pacemakers/ICDs
Endocrinology	- Remote glucose monitoring - Virtual diabetes education
Family Medicine	- Telehealth video visits - Remote patient monitoring for chronic conditions
Imaging	- Online image viewing portal - Electronic image sharing
Laboratory	- Online lab test ordering - Electronic lab results delivery
Mental Health	- TelePsychiatry appointments - Virtual therapy sessions
Neurology	- Remote EEG monitoring - Virtual follow-ups for epilepsy patients
Pulmonology	- Remote spirometry testing - Virtual asthma management
Urgent Care	- On-demand video visits - Online symptom checker

Collaborations / Educational Programs

Department	Educational Opportunities
Family Medicine	Clinical rotations, Preceptorships
Imaging	Student externships, Shadowing
Cardiology	Clinical rotations, Shadowing
Orthopedics	Clinical rotations, Shadowing
Neurology	Clinical rotations
Internal Medicine	Clinical rotations, Preceptorships
General	Externships, Internships, Shadowing opportunities

Collaborative Research Projects

Department	Research Projects
Cancer Center	- Clinical trials for new cancer treatments - Chemotherapy/immunotherapy research - Patient support group studies
Cardiology	- Cardiac MRI imaging research - New interventional cardiology techniques - Structural heart disease treatments
Neurology	- GetActive+ mind-body intervention for chronic pain in older adults - Shared medical appointments for pain management
Radiation Oncology	- TrueBeam linear accelerator implementation - Mark-free radiation treatments - Reducing side effects of radiation therapy
Family Medicine	- Diabetes management studies - Women´s Health research - Acute care best practices

Professional Development Programs

Department	Affiliations	Professional Development Programs
Hematology-Medical Oncology	NCODA (National Community Oncology Dispensing Association)	Medically Integrated Dispensary (MID) certification
Internal Medicine	American College of Physicians	Continuing Medical Education courses
Family Medicine	American Academy of Family Physicians	Annual Scientific Assembly conference
Cardiology	American College of Cardiology	ACC Annual Scientific Session
Value-Based Care	Medicare Shared Savings Program	Accountable Care Organization (ACO) training

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Accredited Chest Pain Center	American College of Cardiology
Clinical Laboratory	CLIA Certification	Centers for Medicare & Medicaid Services
Family Medicine	Patient-Centered Medical Home	National Committee for Quality Assurance
Hospital	Accountable Care Organization	Centers for Medicare & Medicaid Services
Internal Medicine	Diabetes Education Program	American Diabetes Association
Radiology	ACR Accreditation	American College of Radiology
Sleep Medicine	Sleep Center Accreditation	American Academy of Sleep Medicine

Internship and Observation Programs

Department	Opportunity Type
Family Medicine	Externship, Shadowing
Internal Medicine	Clinical Rotation
Marketing	Internship
Medical Assisting	Externship
Medical Coding	Externship
Medical Office	Externship
Orthopedics	Clinical Rotation
Physical Therapy	Externship
Urgent Care	Shadowing

Hospital Academic Awards and Achievements

Department	Award
American Fork Internal Medicine	HealthInsight Quality Award
Coral Desert Orthopedics	Best Orthopedic Surgeon in Southern Utah
Dermatology	UV360 Best of Utah Valley - Best Dermatology (2)
Family Medicine	UV360 Best of Utah Valley - Best Family Medicine
OB/GYN	UV360 Best of Utah Valley - Best Obstetrics/Gynecology
Orem Internal Medicine	HealthInsight Quality Award
Payson Internal Medicine	HealthInsight Quality Award
Plastic Surgery	UV360 Best of Utah Valley - Best Plastic Surgery
Provo Internal Medicine	HealthInsight Quality Award
Revere Health (Overall)	Healthy Worksite Award, Platinum Award
Revere Health (Overall)	UV50: Top 10 Economic Engines 2016
Wasatch Medical Center	Opencare Top 5 in Orem Family Medicine Rankings

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Family Medicine	Residency
Cardiology	Fellowship
Pediatrics	Residency
Obstetrics & Gynecology	Residency
Internal Medicine	Residency
Surgery	Residency

Hospital Residency and Assistantship Programs

Department	Training Opportunities
Family Medicine	Externships, Rotations
Cardiology	Rotations
Internal Medicine	Rotations
Medical Assisting	Externships
Medical Office	Externships
Medical Coding	Externships
Physical Therapy Aide	Externships
Radiology	Rotations

What are the activities of the hospital for patients without insurance?

Department	Service/Support Option
Financial Services	30% discount on sticker price for uninsured patients (excluding drugs)
Financial Services	Financial assistance application available
Financial Services	Payment plans offered
Patient Services	Good Faith Estimate available for self-pay patients
Urgent Care	Walk-in clinics available 7 days a week
Urgent Care	Lower costs than emergency room for non-life-threatening issues

Hospital Research Collaborations

Department	Research Partnerships
Clinical Trials	NCODA, Various pharmaceutical companies
Cardiology	Nora Eccles Harrison Cardiovascular Research & Training Institute (CVRTI)
Internal Medicine	University of Utah School of Medicine
Medical Oncology	Huntsman Cancer Institute at the University of Utah
Nephrology	University of Utah Kidney and Liver Center
Urology	University of Utah Department of Surgery

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Behavioral Health	Individual counseling services
Family Medicine	Structured mentoring for new providers
Hematology/Medical Oncology	Patient education & support
Medical Intensive Care Unit	Informal mentorship program for new nurses after orientation
Multiple Departments	Cross-training opportunities

Revere Health Hospital Nearest Places

Hotels

0.3 miles

4.5

Springhill Suites by Marriott Provo

Free breakfast, Indoor pool, Free WiFi

0.4 miles

4.3

Best Western Plus Provo University Inn

Free breakfast, Outdoor pool, Free WiFi

0.5 miles

4.4

Hampton Inn Provo

Free breakfast, Indoor pool, Free WiFi

0.6 miles

4.5

Residence Inn by Marriott Provo

Free breakfast, Indoor pool, Kitchen in all rooms

0.7 miles

4.3

Provo Marriott Hotel & Conference Center

Restaurant, Indoor/outdoor pool, Conference facilities

0.8 miles

4.4

Hyatt Place Provo

Free breakfast, Indoor pool, 24/7 dining

Florists and Gift Shops

0.8 km

4.5

Provo Floral

Fresh flower arrangements, same-day delivery

0.9 km

4.7

Foxglove Flowers

Custom floral designs, local delivery

0.2 km

4.2

Utah Valley Hospital Gift Shop

Gifts, flowers, convenience items

0.1 km

4.3

Revere Health Pharmacy

Prescriptions, over-the-counter medications, health products

0.9 km

4.8

Katie Waltman Boutique

Jewelry, accessories, gifts

1.0 km

4.9

Forge Jewelry Works

Custom jewelry, repairs, gifts

Food and Restaurant

0.8 km

4.5

Good Thyme Eatery

American, Healthy

0.9 km

4.3

Pho Plus

Vietnamese, Asian

0.9 km

4.6

India Palace

Indian, Vegetarian-Friendly

0.7 km

4.4

La Dolce Vita

Italian, Pizza

0.6 km

4.3

Saida Sushi and Noodle House

Japanese, Sushi

0.6 km

4.4

Quiero Mas Mexican Cafe

Mexican, Latin

Pharmacies

0 km

4.7

Revere Health Pharmacy

Full-service pharmacy, prescription refills, drive-thru service, medication synchronization, specialty compounding

0.8 km

4.2

Utah Valley Hospital Pharmacy

Hospital pharmacy, inpatient and outpatient services

0.9 km

4.5

Mountainlands Family Pharmacy-Wasatch

Community pharmacy, prescription services

1 km

Smith´s Pharmacy

Grocery store pharmacy, prescription refills, immunizations

1 km

4.8

B & H Pharmacy

Independent pharmacy, personalized service

1 km

3.9

Fresh Market Pharmacy

Grocery store pharmacy, prescription services

Taxi and Transportation

0.8 km

4.2

American Taxi

Airport transfers, local rides

0.9 km

3.8

Yellow Cab

24/7 service, airport transfers

On-demand

4.3

Uber

Ridesharing, food delivery

On-demand

4.1

Lyft

Ridesharing, shared rides

0.5 km

3.9

UTA Bus

Public transportation, fixed routes

0.7 km

Express Shuttle

Airport transfers, group transportation

ATMs and Banks

0.3 km

3.9

Wells Fargo Bank

ATM, Full-service branch, Drive-thru

0.5 km

4.3

Mountain America Credit Union

ATM, Full-service branch, Online banking

0.6 km

4.5

America First Credit Union

ATM, Full-service branch, Mobile banking

0.7 km

3.7

Bank of America ATM

ATM, Cash withdrawals, Deposits

0.8 km

4.2

Utah Community Credit Union

ATM, Full-service branch, Loans

0.9 km

3.8

Chase Bank ATM

ATM, Cash withdrawals, Account inquiries

Parking Lots

0.2 miles

4.2

Freedom Surface Lot

225 spaces, $2/hr, $10 max

0.3 miles

Freedom Commons Garage

574 spaces, $2/hr, $12 max, 7´ clearance

0.4 miles

3.8

UVCC Surface Lot

20 spaces, Free parking

Shopping Malls

2.5 km

4.4

The Shops at Riverwoods

Outdoor shopping center with restaurants, boutiques, and entertainment

3.2 km

4.1

Provo Towne Centre

Indoor mall with department stores, food court, and cinema

1.8 km

Startup Crossing

Strip mall with local businesses and restaurants

Stationery and Copying Services

0.8 km

4.5

The UPS Store

Printing, copying, binding, banners, posters, business cards, custom calendars

0.1 km

4.7

Revere Health Pharmacy

Prescription services, health consultations

0.9 km

4.3

FedEx Office Print & Ship Center

Printing, copying, shipping, passport photos, custom branded products

Car Rental

0.3 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, Pick-up service available

0.7 km

4.1

Budget Car Rental

Economy to luxury vehicles, Free pick-up

0.9 km

3.9

Hertz

Various car classes, Gold Plus Rewards program

Patient Experiences

✅ Summary of Positive Reviews

Overall, patients express satisfaction with the staff at Revere Health Hospital. Despite some concerns about hygiene practices observed at the pharmacy, the personnel are generally described as nice and caring, contributing positively to experiences at the hospital.

❌ Summary of Negative Reviews

Many patients report negative experiences, highlighting issues with high charges for virtual follow-ups and difficulties in scheduling appointments, which leave them turning to alternate urgent care facilities. Additionally, several reviewers criticized the rude and unaccommodating behavior of the front desk staff, along with inefficiencies in service such as long waits and insufficient medical attention, raising significant customer service concerns.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Diagnostic Imaging

Monday - Friday: 7:00 a.m. - 5:00 p.m.

Laboratory Services

Monday - Friday: 7:30 a.m. - 6:00 p.m., Saturday: 8:00 a.m. - 12:00 p.m.

Urgent Care

Every day: 8:00 a.m. - 8:00 p.m.

Department Phones

Department	Phone
Main Hospital	(801) 429-8000
Billing	(801) 375-8858
Pharmacy	(801) 418-0800
Provo Family Medicine	(801) 812-5033
Urgent Care	(801) 812-5033

Language and Translation Services

English
Spanish
Portuguese
Arabic
Chinese
French
German
Japanese
Khmer

Revere Health Hospital

NPI Number : 1508896838

1055 N 500 W, Provo, UT 84604

(801) 429-8000

www.massgeneral.org

Departments

Cardiology

Family Medicine

Imaging

Medical Laboratory

Nephrology

Obstetrics & Gynecology

Orthopedics

Pharmacy

Pulmonology

Weight Loss and Nutrition

Appointment Information

Visiting Hours

Important Doctors

Marvin R Allen

Michael K Anderson

Sarah Andrews

Allan Pauole

Andrea Hollingsworth

Ashley Saunders

Aubrey Ford

Beverly Williams

Elizabeth Larsen

Julia Troy

Maria Hoegh

Ryan Pulham

Ryan Thurston

Sandra Aguayo

Tyson Boltz

Whitney Sommers

Zachary Gibson

Revere Health Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Revere Health Hospital Nearest Places

Hotels

Springhill Suites by Marriott Provo

Best Western Plus Provo University Inn

Hampton Inn Provo

Residence Inn by Marriott Provo

Provo Marriott Hotel & Conference Center

Hyatt Place Provo

Florists and Gift Shops

Provo Floral

Foxglove Flowers

Utah Valley Hospital Gift Shop

Revere Health Pharmacy

Katie Waltman Boutique

Forge Jewelry Works

Food and Restaurant

Good Thyme Eatery

Pho Plus

India Palace

La Dolce Vita

Saida Sushi and Noodle House

Quiero Mas Mexican Cafe

Pharmacies

Revere Health Pharmacy