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Renown Regional Medical Center

3.2 (666)

Renown Regional Medical Center, founded in 1876, is a 808-bed hospital located in Reno, Nevada. As the region´s only Level II Trauma Center, it has received numerous accolades, including recognition as one of America´s 250 Best Hospitals by Healthgrades. The hospital excels in cardiology, neurology, orthopedics, and pediatric care through its dedicated children´s hospital.

NPI Number : 1124098421

1155 Mill St, Reno, NV 89502

(775) 982-4100

www.renown.org

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Departments

Cardiology

Neurosciences

Oncology

Orthopedics

Primary Care

Imaging Services

Laboratory Services

OB/GYN

Pediatrics

Emergency Medicine

Pulmonary Medicine

Physical Therapy

Occupational Therapy

Speech Therapy

Ophthalmology

Otolaryngology

Urology

Appointment Information

Department	Online	Phone	Walk-in	Same-day
Cardiology		775-982-5000
Emergency		911
Family Medicine		775-982-5000
Imaging		775-982-8100
Neurology		775-982-5000
Pediatrics		775-982-5000
Urgent Care		775-982-5000

Visiting Hours

Department	Visitation Details
General Inpatient	- Two visitors allowed at a time - Visiting hours: 8 AM - 8 PM daily - No pre-identification of visitors required - Online scheduling available through MyChart - Same-day visits allowed
NICU	- Two visitors allowed, must be 18 or older - 24/7 visitation for parents/guardians - Other visitors 8 AM - 8 PM
Outpatient/Clinic	- Two support persons may accompany patient - Walk-ins accepted based on availability - Schedule by phone: 775-982-5000
Pediatrics	- Two visitors allowed, must be 12 or older - 24/7 visitation for parents/guardians - Other visitors 8 AM - 8 PM
Virtual Visits	- Available for all patients - Scheduled through nursing staff - Uses hospital-provided tablets

Important Doctors

Renown Regional Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Brian Erling	President & CEO	Executive Leadership	Strategic Vision, Healthcare Administration
Anna Loomis	Chief Financial Officer	Finance	Financial Management, Strategic Investments
Adnan "Eddy" Akbar	Chief Medical Officer, Acute Care	Medical Affairs	Hospital Operations, Quality Improvement
Chris Bosse	Chief Government Relations Officer	Government Relations	Policy Advocacy, Stakeholder Engagement
Chris Nicholas	CEO, Renown Regional Medical Center	Hospital Administration	Hospital Operations, Service Line Management
Chuck Podesta	Chief Information Officer	Information Technology	IT Strategy, Digital Transformation
Melodie Osborn	Chief Nurse Executive	Nursing	Nursing Leadership, Patient Care Quality
Paul Harris	Chief Legal Counsel	Legal	Healthcare Law, Risk Management
Rahul Mediwala	Chief Medical Officer, Health Services	Health Services	Clinical Operations, Population Health
Sandeep Randhawa	Chief People Officer	Human Resources	Talent Management, Organizational Culture

Average Salary

Department	Common Procedures/Services	Average Cost Range
Cardiology	- Angioplasty - Cardiac Catheterization - Echocardiogram	$5,000 - $50,000
Oncology	- Chemotherapy (per session) - Radiation Therapy (per session) - PET Scan	$1,000 - $15,000
Neurology	- MRI Brain Scan - EEG - Spine Surgery	$1,500 - $80,000
Orthopedics	- Joint Replacement - Arthroscopy - Physical Therapy (per session)	$5,000 - $50,000
Outpatient Services	- Primary Care Visit - Specialist Consultation - Minor Procedures	$100 - $3,000

Support Programs for Patients

Program/Service	Description
Financial Assistance Program	Discounts for patients with income up to 400% of Federal Poverty Level
Home Care	Skilled nursing, therapy, and other services provided in patient´s home
Palliative Care	Specialized care for patients with serious illnesses
Community Care Management	Care coordination and support for vulnerable populations
Food Pantry	Free food assistance for food-insecure patients
Cancer Support Groups	Emotional support and resources for cancer patients and families
Behavioral Health Services	Mental health and substance abuse treatment programs

Payment Plans

Payment Plan Option	Details
Interest-Free Plans	6, 12, 18, 24, 36 or 48 months depending on balance
Minimum Balance	$150 or more
Maximum Term	48 months for balances over $4,000
Eligibility	All patients qualify regardless of credit score
Enrollment	Can be set up through MyChart or by calling customer service
Billing Consolidation	Can combine multiple family member balances into one plan
Cancellation	Can terminate agreement with 30 days written notice

Accepted Insurance Companies

Aetna

Ambetter

Anthem

Cigna

Health Plan Of Nevada

Medicaid

Medicare

Tricare

United Healthcare

Cost Consulting

Department	Financial Counseling Services
Financial Assistance	- Financial Assistance Program (FAP) for eligible patients - Discounts based on income and family size - Assistance applying for government programs - Payment plans available
Patient Financial Services	- Cost estimates provided before care - Guidance on insurance coverage and out-of-pocket costs - Information on financial assistance options - Help understanding hospital bills
Price Transparency	- Online price estimator tool - Shoppable services pricing information - Standard charges available - Explanation of hospital charges vs. patient responsibility

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- ADA-compliant rooms and facilities - Ramped access to buildings - Accessible parking spaces - Wheelchair-accessible entrances
Assistive Devices	- Wheelchairs available - Walkers and canes provided - Hospital beds with adjustable positions - Lifts for patient transfers
Communication Aids	- Sign language interpreters available - TTY/TDD devices for hearing impaired - Large print materials - Communication boards
Priority Services	- Expedited check-in process - Designated quiet spaces - Extended appointment times if needed
Staff Training	- Disability awareness training for all staff - Specialized training for working with patients with cognitive impairments - Cultural competency education

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Virtual consultations - Online heart health assessments
Emergency Medicine	- Virtual ER triage - Online symptom checker - Remote patient monitoring post-discharge
General Medicine	- Telemedicine appointments - E-prescriptions - Patient portal access
Neurology	- TeleStroke services - Remote neurological assessments - Online cognitive tests
Oncology	- Virtual tumor board meetings - Remote chemotherapy monitoring - Online cancer risk assessments
Pediatrics	- Virtual pediatric consultations - Remote monitoring for NICU babies - Online parenting resources
Psychiatry	- Telepsychiatry services - Online mental health screenings - Virtual support groups
Radiology	- Teleradiology services - Online imaging results access - Virtual radiology consultations
Surgery	- Virtual pre-operative assessments - Remote post-operative monitoring - Online surgical education resources

Collaborations / Educational Programs

Department	Educational Programs
Family Medicine	Clinical rotations, ambulatory care training
Cardiology	Rotations, case studies
Neurology	Annual Neuroscience Symposium, clinical rotations
Emergency Medicine	Rotations in Level II Trauma Center, Emergency Medic Trainee Program
Critical Care	ICU rotations, case conferences
Internal Medicine	Inpatient and outpatient rotations
OB/GYN	Clinical rotations
Pediatrics	Rotations in children´s hospital
Nursing	RN Apprenticeship program, clinical placements
General	Grand Rounds, continuing medical education seminars, simulation training

Collaborative Research Projects

Department	Research Project
Alzheimer´s/Neurology	Clinical trial on new Alzheimer´s treatments
Cancer	National Cancer Institute Community Oncology Research Program (NCORP) trials
Cardiology	NIH-funded cardiovascular research
Pediatrics	Children´s Oncology Group clinical trials
Pulmonology	Clinical trials on new pulmonary treatments
Research	Healthy Nevada Project population genetics study
Rheumatology	Clinical trial on litifilimab for systemic lupus erythematosus

Professional Development Programs

Department	Affiliation	Professional Development Programs
Academic	University of Nevada, Reno School of Medicine	Medical student rotations, Residency programs
Cardiology	American Heart Association	Get With The Guidelines - Heart Failure program
Medical Education	Accreditation Council for Continuing Medical Education	Continuing Medical Education (CME) courses
Neurology	American Stroke Association	Comprehensive Stroke Center certification
Nursing	University of Nevada Orvis School of Nursing	Clinical rotations, Nurse residency program
Pharmacy	Idaho State University School of Pharmacy	Pharmacy residency program
Trauma	American College of Surgeons	Level II Trauma Center verification

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Blue Distinction Center+ for Cardiac Care	Blue Cross Blue Shield Association
Neurosciences	Comprehensive Stroke Center Certification	The Joint Commission
Critical Care	Antimicrobial Stewardship Center of Excellence	Infectious Diseases Society of America
Emergency	Level II Trauma Center	American College of Surgeons
Oncology	Accredited Breast Center	National Accreditation Program for Breast Centers
Rehabilitation	CARF Accreditation	Commission on Accreditation of Rehabilitation Facilities
Surgery	Metabolic and Bariatric Surgery Accreditation	American College of Surgeons

Internship and Observation Programs

Department	Opportunity
Allied Health	Medical Assistant Apprenticeship
Emergency Medicine	Emergency Medic Trainee Program
Medical	Medical Student Externship
Nursing	CNA Apprenticeship
Nursing	Graduate Nurse Residency
Nursing	RN Apprenticeship
Nursing	Student Nurse Externship
Pediatrics	Child Life Internship
Public Health	Student Externship

Hospital Academic Awards and Achievements

Department	Award
Critical Care	America´s 100 Best Hospitals for Specialty Care™
General	America´s 250 Best Hospitals Award™
General	Best Hospital/Medical Center
General	Epic Gold Stars Level 10
General	1 Hospital in Nevada
Pediatrics	Level II Pediatric Trauma Designation
Pulmonary	Pulmonary Care Excellence Award™
Trauma	Level II Trauma Center

Hospital Specialization and Expertise Opportunit

Department	Program
Emergency Medicine	PGY2 Emergency Medicine Pharmacy Residency
Family Medicine	Family Medicine Residency
Internal Medicine	Internal Medicine Residency
Pediatrics	Pediatric Residency Program
Pharmacy	PGY1 Pharmacy Residency
Pharmacy - Ambulatory Care	PGY2 Ambulatory Care Pharmacy Residency
Pharmacy - Critical Care	PGY2 Critical Care Pharmacy Residency
Pharmacy - Infectious Diseases	PGY2 Infectious Diseases Pharmacy Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Emergency Medicine	PGY2 Emergency Medicine Pharmacy Residency
Family Medicine	Family Medicine Residency
Internal Medicine	Internal Medicine Residency
Pediatrics	Pediatric Residency Program
Pharmacy	PGY1 Pharmacy Residency
Critical Care	PGY2 Critical Care Pharmacy Residency
Infectious Diseases	PGY2 Infectious Diseases Pharmacy Residency
Ambulatory Care	PGY2 Ambulatory Care Pharmacy Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support for Uninsured Patients
Financial Assistance	- Financial Assistance Program (FAP) for patients up to 400% of Federal Poverty Level - Discounts based on income and family size - Assistance applying for government programs - Free care for patients under 204% FPL, discounted care under 322% FPL
Emergency Care	- Emergency services provided regardless of ability to pay - Level II Trauma Center - Stabilization required by law before discharge
Payment Plans	- Interest-free payment plans up to 2 years - Longer terms available with approval
Discounts	- 30% discount for uninsured self-pay patients - Additional 10% prompt pay discount if paid in full at time of service - Further discounts possible for balances over $5,000
Alternative Options	- Referrals to government assistance programs - Screening for Medicaid eligibility - Information on health insurance marketplace options
Specialized Services	- Meds-to-Beds program for affordable discharge medications - Medicaid outpatient clinic for follow-up care - Discounted infusion services

Hospital Research Collaborations

Department	Research Partner
Clinical Research	University of Nevada, Reno School of Medicine
Genetics	23andMe, Desert Research Institute
Cardiology	Stanford Medicine
Medical Education	University of Nevada, Reno School of Medicine
Neurosciences	University of Nevada, Reno
Pediatrics	University of Nevada, Reno School of Medicine

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Emergency Medicine	Emergency Medic Trainee Program
Graduate Medical Education	Structured mentoring for residents and fellows
Nursing	CNA Apprenticeship
Nursing	Graduate Nurse Residency
Nursing	ICU Fellowship
Nursing	RN Apprenticeship
Nursing	RN Critical Care Fellowship
Nursing	Surgical University
Rehabilitation	Peer mentoring for spinal cord injury patients

Renown Regional Medical Center Nearest Places

Hotels

1.3 miles

4.4

Renaissance Reno Downtown Hotel & Spa

Outdoor pool, fitness center, free airport shuttle

1.2 miles

4.4

Whitney Peak Hotel

Non-smoking, pet-friendly, fitness center

1.0 miles

4.2

Eldorado Resort Casino

Casino, multiple restaurants, entertainment

1.1 miles

4.1

Silver Legacy Resort Casino

Casino, spa, multiple dining options

1.1 miles

3.9

Circus Circus Reno

Casino, family-friendly, entertainment

1.2 miles

3.8

Harrah´s Reno

Casino, multiple restaurants, entertainment

Florists and Gift Shops

0 km

Boutique The Shops At Renown

Gift shop, greeting cards, ornaments

0 km

4.2

The Hallmark Store

Greeting cards, gifts, gourmet treats

0 km

4.1

Sierra Gifts

Gift shop, essentials

0 km

4.5

The Lactation Connection & 4KidzOnly

Breastfeeding supplies, nursing bras

0.8 km

4.8

Galena Forest Flowers

Flower delivery, bouquets, arrangements

0.9 km

4.6

Sparks Florist

Flower delivery, plants, gift crates

Food and Restaurant

0 km

3.5

Sierra Café

American, Salad Bar, Grill

0 km

Starbucks

Coffee, Tea, Snacks

0 km

3.8

Tres Habaneros

Mexican, Tacos, Burritos

0 km

3.7

Subway

Sandwiches, Salads, Wraps

0.8 km

4.2

Albita´s Mexican Restaurant

Mexican, Tacos, Burritos

0.9 km

4.6

Full Belly Deli - Mill St

Sandwiches, Salads, Soups

Pharmacies

0.1 km

4.1

Renown Pharmacy - Pringle

24/7 service, Compound medications, Hard-to-find pharmaceuticals

0.2 km

3.8

Renown Medical Center Inpatient Pharmacy

24/7 service, Hospital pharmacy

0.5 km

4.7

Hales Pharmacy

Independent pharmacy, Personalized service

0.7 km

3.9

Reno-Sparks Tribal Health Center Pharmacy

Tribal health services, Prescription medications

0.8 km

Renown Pharmacy - Locust

In-person consultations, Specialty medications

0.9 km

4.2

Community Health Alliance Pharmacy

Non-profit pharmacy, Affordable medications

Taxi and Transportation

0.8 km

4.1

Reno Sparks Cab

24/7 taxi service, airport transfers

0.9 km

3.8

Yellow Cab

Taxi service, airport shuttles

0.7 km

4.3

Reno Ryde

Rideshare, airport transfers

0.2 km

4.5

Uber Pickup Zone

Rideshare pickup location

0.3 km

4.4

Lyft Pickup Area

Rideshare pickup location

0.1 km

RTC Bus Stop

Public bus service

ATMs and Banks

0.07 miles

3.9

Wells Fargo ATM

24/7 ATM, Cash deposits, Check deposits

0.2 miles

3.7

Bank of America ATM

24/7 ATM, Cash withdrawals, Balance inquiries

0.1 miles

4.2

Greater Nevada Credit Union ATM

24/7 ATM, Surcharge-free withdrawals for members

0.3 miles

3.8

U.S. Bank ATM

24/7 ATM, Cash withdrawals, Check deposits

0.4 miles

3.6

Chase ATM

24/7 ATM, Cash withdrawals, Account inquiries

0.5 miles

3.9

Nevada State Bank ATM

24/7 ATM, Cash withdrawals, Balance inquiries

Parking Lots

0.1 km

4.3

Mill Street Parking Garage

Self-parking, 24/7 access, covered parking

0.3 km

4.1

2nd Street Parking Garage

Self-parking, 24/7 access, covered parking

0.2 km

Renown Regional Medical Center Surface Parking

Free self-parking, close to Emergency Room

Shopping Malls

0.9 km

4.2

Meadowood Mall

Over 100 stores including Macy´s, JCPenney, Dillard´s, and The Cheesecake Factory

0.1 km

The Shops at Renown

Hallmark Gold Crown, Starbucks, Subway, and gift shops

0.8 km

3.8

Reno Town Mall

Ross Dress for Less, Big Lots, and local businesses

Stationery and Copying Services

0.8 km

4.1

FedEx Office Print & Ship Center

Printing, copying, shipping, office supplies

0.9 km

4.9

International Minute Press

Digital printing, business cards, banners, promotional products

1.0 km

3.9

Staples Print & Marketing Services

Printing, copying, marketing materials, office supplies

Car Rental

0.4 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, free pick-up

0.8 km

3.9

Hertz

Gold Plus Rewards program, wide vehicle selection

0.9 km

3.7

Budget Car Rental

Budget-friendly rates, various car types

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews of Renown Regional Medical Center highlight exceptional care, particularly in the field of geriatrics. Patients commend Dr. Katherine Thyssen for her professionalism, knowledge, and personable approach to medicine. Her expertise in geriatric care is recognized and appreciated, leading to strong recommendations to friends and family.

❌ Summary of Negative Reviews

The negative reviews of Renown Regional Medical Center focus on various issues such as neglect, poor bedside manner, and inadequate communication. Patients report feelings of being neglected and dismissed by the staff. Concerns include long wait times, lack of updates, rude staff behavior, and questionable care practices. Specific incidents, such as poor handling of patients´ calls for help and physical discomfort during procedures, paint a troubling picture of patient experience at this facility.

Working Hours

Emergency Department

Open 24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 7 a.m. - 7 p.m., Saturday - Sunday: 7 a.m. - 6 p.m.

Diagnostic Imaging

Monday - Friday: 7 a.m. - 7 p.m., Saturday: 7 a.m. - 2 p.m., Sunday: Closed

Laboratory Services

Monday - Friday: 6 a.m. - 6 p.m., Saturday: 7 a.m. - 2 p.m., Sunday: Closed

Department Phones

Department	Phone
General	775-982-4100
Emergency	775-982-4100
Billing	775-982-4130
Customer Service	775-982-2781

Language and Translation Services

English
Spanish
Mandarin
Russian
Polish
Arabic
Vietnamese

Renown Regional Medical Center

NPI Number : 1124098421

1155 Mill St, Reno, NV 89502

(775) 982-4100

www.renown.org

Departments

Cardiology

Neurosciences

Oncology

Orthopedics

Primary Care

Imaging Services

Laboratory Services

OB/GYN

Pediatrics

Emergency Medicine

Pulmonary Medicine

Physical Therapy

Occupational Therapy

Speech Therapy

Ophthalmology

Otolaryngology

Urology

Appointment Information

Visiting Hours

Important Doctors

Nima Hajazimzanjani

Madison Raye Dovedot

Irwin Clavel

Yanning Wang

Paul Jin-Young Park

Richard Devon King

Gina Christine Casey

Corey A Matzkanin

Mary C Longero

Amanda Elizabeth Crawford

Robert Kay Kim

Renown Regional Medical Center Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

Renown Regional Medical Center Nearest Places

Hotels

Renaissance Reno Downtown Hotel & Spa

Whitney Peak Hotel

Eldorado Resort Casino

Silver Legacy Resort Casino

Circus Circus Reno

Harrah´s Reno

Florists and Gift Shops

Boutique The Shops At Renown

The Hallmark Store

Sierra Gifts

The Lactation Connection & 4KidzOnly

Galena Forest Flowers

Sparks Florist

Food and Restaurant

Sierra Café

Starbucks

Tres Habaneros

Subway

Albita´s Mexican Restaurant

Full Belly Deli - Mill St

Pharmacies