All Photos

Presbyterian Santa Fe Medical Center

2.7 (230)

Presbyterian Santa Fe Medical Center, founded in 2018, is a 30-bed acute care hospital located in Santa Fe, New Mexico. The facility has been recognized for patient safety excellence and social responsibility. It offers a range of medical specialties including emergency medicine, family medicine, General Surgery, orthopedics, and women´s health services.

NPI Number : 1730684853

4801 Beckner Rd, Santa Fe, NM 87507

(505) 772-1234

www.phs.org

Get Directions

Departments

Cardiology

Family Medicine

Internal Medicine

Obstetrics / Gynecology

Orthopedic Surgery

Pediatrics

Neurology

Pulmonology

Nephrology

Radiology

Laboratory Services

Physical Therapy

Emergency Medicine

Appointment Information

Department	Appointment Options
Family Medicine	• Online scheduling via MyChart • Phone scheduling: 505-772-2000 • Same-day appointments available
Urgent Care	• Walk-ins accepted • Virtual urgent care video visits • Same-day appointments available
Cardiology	• Phone scheduling • Referral may be required
Women´s Care	• Phone scheduling: 505-923-2000 • New patient appointments available

Visiting Hours

Department	Online Scheduling	Phone Scheduling	Walk-In Visits	Same-Day Visits
Cardiology	Yes - MyChart	505-772-1234	No	Limited availability
Emergency	No	No	Yes - 24/7	Yes
Family Medicine	Yes - MyChart	505-772-1234	Limited	Yes
Internal Medicine	Yes - MyChart	505-772-1234	No	Limited availability
Pediatrics	Yes - MyChart	505-772-1234	Limited	Yes
Surgery	No	505-772-1234	No	No
Urgent Care	Yes - MyChart	505-772-1234	Yes	Yes
Women´s Health	Yes - MyChart	505-772-1234	No	Limited availability

Important Doctors

Presbyterian Santa Fe Medical Center Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Callie Parks	Hospital Chief Executive	Administration	Hospital operations, strategic leadership
Dale Maxwell	President and CEO	Executive Leadership	System-wide strategy, organizational leadership
Jason Mitchell, MD	Chief Medical and Clinical Transformation Officer	Clinical Affairs	Medical staff operations, clinical quality, population health
Jim Noble	Senior Vice President, Chief Financial Officer	Finance	Financial management, business operations
Joanne Suffis	Senior Vice President, Chief Human Resources Officer	Human Resources	Workforce management, organizational development
Lauren Madigan	President	Executive Leadership	Organizational leadership, strategic planning
Neal Spero	Chief Marketing Officer, VP Sales and Marketing	Marketing	Marketing strategy, sales management
Ryan Burt	Senior Vice President, General Counsel	Legal	Legal affairs, risk management
Todd Sandman	Senior Vice President, Chief Strategy Officer	Strategy	Business planning, data analytics, public policy

Average Salary

Department	Common Procedure/Service	Average Cost
Cardiology	Echocardiogram	$1,500 - $2,500
Cardiology	Cardiac Stress Test	$2,000 - $3,500
Oncology	Chemotherapy (per session)	$5,000 - $10,000
Oncology	Radiation Therapy (per session)	$1,500 - $3,000
Neurology	MRI Brain Scan	$2,000 - $3,500
Neurology	EEG	$800 - $1,500
Orthopedics	Joint Replacement Surgery	$30,000 - $50,000
Orthopedics	Physical Therapy Session	$100 - $250
Outpatient	Primary Care Visit	$150 - $300
Outpatient	Specialist Consultation	$200 - $500

Support Programs for Patients

Department	Program/Service
Financial Assistance	Sliding fee scale based on income
Home Care	Hospital at Home program
Home Care	Home health services
Palliative Care	In-home palliative care
Social Support	Comprehensive Community Support Services (CCSS)
Social Support	Community teaching kitchen
Transportation	Ride services to medical appointments

Payment Plans

Payment Plan Option	Details
Interest-Free Payment Plan	Divide total bill into equal monthly payments
Sliding Fee Scale	Discounts based on income and family size
Financial Assistance Program	For uninsured or underinsured patients with difficulty paying
Flexible Payment Structures	Customized plans based on individual financial situations
Online Bill Pay	Pay full amount or set up recurring payments through MyChart

Accepted Insurance Companies

Aetna

Blue Cross Blue Shield

Cigna

Humana

Medicaid

Medicare

Tricare

United Healthcare

Workers Compensation

Cost Consulting

Department	Financial Services Offered
Financial Assistance	- Financial assistance for uninsured/underinsured patients - Payment plans available - Sliding fee scale based on income and family size
Financial Counseling	- Financial counselors available - Guidance on treatment costs - Information on available financial support options
Insurance	- Accepts Medicare, Medicaid, and most insurance plans - Assistance establishing insurance coverage if uninsured
Price Estimates	- Cost estimates available before receiving care - Information on standard charges for services

Hospital for patients with disabilities or special needs

Accommodation Type	Details
Physical Accessibility	- Wheelchair ramps - Elevators - Accessible parking spaces - Wide doorways and hallways
Assistive Devices	- Wheelchairs - Walkers - Canes - Hearing aids
Communication Aids	- Sign language interpreters - TTY/TDD devices - Large print materials - Braille signage
Priority Services	- Priority check-in - Expedited triage in Emergency Department - Assistance with paperwork
Staff Training	- Disability awareness training - Communication skills for patients with special needs - Proper use of assistive devices

Digital Health Services

Department	Digital Health Services
Behavioral Health	- Virtual talk therapy appointments - Online medication management - Talkspace texting therapy (for PHP Commercial members)
Dermatology	- Virtual video appointments - TeleDermatology consultations
Emergency Care	- PresRN 24/7 nurse advice line - Video Visit 24/7 urgent care
Family Medicine	- Virtual primary care appointments - Remote patient monitoring - Secure messaging with providers
Internal Medicine	- Virtual primary care appointments - Remote patient monitoring - Secure messaging with providers
Obstetrics/Gynecology	- Virtual prenatal appointments - Remote fetal monitoring
Pediatrics	- Virtual pediatric urgent care - Telehealth well-child visits
Pharmacy	- Online prescription refills - Virtual medication consultations
Radiology	- Online imaging results access - Virtual radiology consultations
Urgent Care	- Virtual urgent care visits - Online check-in

Collaborations / Educational Programs

Department	Program
Family Medicine	1+2 Residency Program (1 year at UNM, 2 years in Santa Fe)
Pharmacy	Pharmacy Technician Training
Nursing	Nurse Residency Program
Nursing	Nurse Fellowship Program
Medical Students	Clinical Rotations
Physician Assistants	Clinical Rotations
Advanced Practice Nurses	Clinical Rotations
Various Departments	Student Internships
Various Departments	Job Shadow Program

Collaborative Research Projects

Department	Research Project	Impact
Cardiology	COSIRA-II trial evaluating coronary sinus reducer for refractory angina	Potential new treatment option for angina patients
Neurology	BAN2401 trial for early Alzheimer´s disease	Testing new drug to potentially slow cognitive decline
Pulmonology	FIBRONEER-ON trial for idiopathic pulmonary fibrosis	Evaluating long-term safety and efficacy of new treatment
Primary Care	Diabetes management pilot program	Improving care coordination and outcomes for diabetic patients
Surgery	Implementation of da Vinci XI robotic surgery system	Enabling minimally invasive procedures across specialties
Various	Product Surveillance Registry	Ongoing evaluation of safety and effectiveness of medical devices

Professional Development Programs

Department	Affiliations	Professional Development Programs
Emergency Medicine	American College of Emergency Physicians	Emergency Medicine Residency Program
Internal Medicine	American College of Physicians	Internal Medicine Residency Program
Nursing	American Nurses Association	Nurse Residency Program
Pharmacy	American Society of Health-System Pharmacists	Pharmacy Residency Program
Quality Improvement	Institute for Healthcare Improvement	Quality Improvement Certification Program
Staff Education	Association for Talent Development	Leadership Development Program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Cardiology	Chest Pain Center Accreditation	American College of Cardiology
Critical Care	ANCC Practice Transition Accreditation	American Nurses Credentialing Center
Emergency Department	ANCC Practice Transition Accreditation	American Nurses Credentialing Center
Medical-Surgical	ANCC Practice Transition Accreditation	American Nurses Credentialing Center
Operating Room	ANCC Practice Transition Accreditation	American Nurses Credentialing Center
Pediatrics	ANCC Practice Transition Accreditation	American Nurses Credentialing Center

Internship and Observation Programs

Department	Opportunity
Emergency Department	Volunteer
Family Birthing Center	Reception Volunteer
Gift Shop	Volunteer
Information Desk	Volunteer
Nursing	Student Nurse Extern
Progressive Care Unit	Volunteer
Radiology	Volunteer
Rehabilitation (PT, OT)	Volunteer
Teaching Kitchen	Support Volunteer

Hospital Academic Awards and Achievements

Department	Award
Emergency Medicine	Women´s Choice Award for Small Hospitals Comprehensive Care
Hospital-wide	Patient Safety Excellence Award (2024)
Hospital-wide	"A" Grade for Social Responsibility (Lown Institute Hospitals Index 2024-25)
Hospital-wide	Ranked 16th Most Socially Responsible Hospital in the U.S.
Hospital-wide	Ranked 1st Most Socially Responsible Hospital in New Mexico
Primary Care	Joint Commission´s Gold Seal of Approval for Primary Care Medical Home (PCMH) Certification

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Family Medicine	Residency (1+2 program with UNM)
Pharmacy	PGY-1 Residency
Internal Medicine	Rotation site for residents
Cardiology	Rotation site for fellows
Critical Care	Rotation site for residents
Pediatrics	Rotation site for residents

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Family Medicine	Residency Program
Pharmacy	PGY2 Ambulatory Care Residency
Nursing	Nurse Residency Program

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Emergency Room	24/7 emergency care regardless of ability to pay
Financial Assistance	- Financial assistance policy for low-income patients - Sliding fee scale based on income and family size - Full Charity Care for uninsured patients earning 400% or less of Federal Poverty Guidelines
Payment Plans	Interest-free payment plans available
Discounts	- Uninsured discount on billed charges - Prompt pay discount of 10% if paid within 30 days
Insurance Enrollment	On-site assistance enrolling in Medicaid or Health Insurance Marketplace plans
Pharmacy	340B drug pricing program for discounted medications
Community Health	Free health education classes and screenings

Hospital Research Collaborations

Department	Research Partners/Collaborations
Clinical Research	Johns Hopkins Medicine
Cardiology	University of New Mexico School of Medicine
Ophthalmology	National Eye Institute
Internal Medicine	Presbyterian Healthcare Services Foundation
Nursing	New Mexico Nurses Association
Surgery	Intuitive Surgical (da Vinci robotics)

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Emergency Medicine	Resident-student mentorship program
Family Medicine	Faculty mentorship for residents
Internal Medicine	Peer mentorship program for new residents
Nursing	Nurse Residency Program with structured mentoring
Pediatrics	Mentorship program for pediatric residents

Presbyterian Santa Fe Medical Center Nearest Places

Hotels

0.4 mi

4.1

Inn at Santa Fe, SureStay Collection by Best Western

Free WiFi, Free parking, Outdoor pool

0.5 mi

4.3

Hyatt Place Santa Fe

Free breakfast, Free WiFi, Fitness center

0.6 mi

3.9

Quality Inn Santa Fe

Free breakfast, Free WiFi, Outdoor pool

0.7 mi

4.2

Courtyard by Marriott Santa Fe

Free WiFi, Indoor pool, Fitness center

0.8 mi

3.8

La Quinta Inn by Wyndham Santa Fe

Free breakfast, Free WiFi, Outdoor pool

0.9 mi

4.1

Holiday Inn Express & Suites Santa Fe

Free breakfast, Free WiFi, Indoor pool

Florists and Gift Shops

0.8 km

4.8

Barton´s Bloom Boutique

Local florist, same-day delivery

0.9 km

4.9

Amanda´s Flowers

Fresh flowers, custom arrangements

0.7 km

4.7

Santa Fe Farmers´ Market Gift Shop

Local and fair-trade items

0.1 km

4.5

Presbyterian Santa Fe Medical Center Gift Shop

Hospital gift shop, flowers available

0.9 km

4.8

DW Florals and Gifts of Santa Fe

Same-day delivery, fresh arrangements

1.0 km

4.7

Kremp Florist Santa Fe

Family-owned, wide selection

Food and Restaurant

0.1 km

4.3

Cafe Fresh

Cafe, Sandwiches, Salads

0.2 km

4.5

Sky Coffee

Coffee, Pastries, Light Fare

0.3 km

4.2

Farmers Market Pavilion Cafe

Local, Organic, Farm-to-Table

0.7 km

4.4

Second Street Brewery at the Railyard

Brewery, Pub Food, American

0.8 km

4.3

Tomasita´s

New Mexican, Southwestern

0.9 km

4.4

Violet Crown Cinema

Cinema, Bar, Light Fare

Pharmacies

0 km

4.2

Presbyterian Santa Fe Medical Center Pharmacy

Hospital pharmacy, prescription medications, over-the-counter drugs

0.8 km

3.9

Walgreens Pharmacy

24-hour pharmacy, drive-thru, immunizations

0.9 km

3.7

CVS Pharmacy

Prescription refills, health screenings, MinuteClinic

0.9 km

3.8

Walmart Pharmacy

Low-cost prescriptions, immunizations, health screenings

1.0 km

3.6

Smith´s Pharmacy

Prescription refills, immunizations, health screenings

1.0 km

3.5

Albertsons Pharmacy

Prescription refills, immunizations, health screenings

Taxi and Transportation

0.8 km

4.7

Enchanted Cab & Services

24/7 taxi service, airport transfers, local transportation

0.9 km

4.9

New Mexico Black Car

Limousine and black car service, airport transfers

0.7 km

4.8

Northern NM Taxi Service

Airport transfers, local transportation

0.6 km

4.5

zTrip Santa Fe

Taxi service, app-based booking, 24/7 availability

On-demand

4.3

Uber

Ridesharing, app-based booking

1.0 km

4.6

Groome Transportation

Airport shuttle, shared ride service

ATMs and Banks

0.2 km

4.2

CU Anytime ATM

24/7 ATM access, Cash withdrawals, Balance inquiries

0.5 km

Wells Fargo ATM

24/7 ATM access, Cash withdrawals, Deposits

0.7 km

3.8

Bank of America ATM

24/7 ATM access, Cash withdrawals, Account services

0.8 km

4.5

Nusenda Credit Union

Full-service banking, Loans, Mortgages

0.9 km

4.1

US Bank Branch

Full-service banking, ATM, Safe deposit boxes

1.0 km

4.3

First National Bank of Santa Fe

Full-service banking, Investment services, Business banking

Parking Lots

0 km

Presbyterian Santa Fe Medical Center Parking

Free parking, Accessible parking

0.8 km

Santa Fe Place Mall Parking

Free parking, Large capacity

0.9 km

Christus St. Vincent Regional Medical Center Parking

Free parking, 24/7 access

Shopping Malls

0.8 km

4.2

Design Center Santa Fe

Restaurants, retail stores, services

0.9 km

3.9

Santa Fe Place Mall

Largest indoor mall in Santa Fe, shopping, dining, entertainment

1 km

4.3

The PMS Thrift Store

Thrift store, clothing, furniture, electronics, books

Stationery and Copying Services

0.9 km

4.5

The UPS Store

Printing, copying, binding, banners, posters, business cards

0.8 km

4.7

Allegra Marketing Print Mail

Printing, marketing materials, direct mail, signs, banners

0.7 km

4.9

Graphic Sky Printing

Printing, banners, display boards, fine art reproduction

Car Rental

0.9 km

4.4

Enterprise Rent-A-Car

Wide selection of vehicles, pickup/drop-off service

0.8 km

4.1

Budget Car Rental

Economy to luxury vehicles, one-way rentals

0.8 km

Avis Car Rental

Business and leisure rentals, Avis Preferred program

Patient Experiences

✅ Summary of Positive Reviews

The positive reviews highlight the exceptional care received at Presbyterian Santa Fe Medical Center. Patients appreciated the attentive and supportive staff, particularly during critical times like childbirth and emergencies. Many noted that despite occasional long waits for rooms, the medical team, including nurses and doctors, provided high-quality care and thorough treatment, ensuring patients felt supported and informed throughout their stay. The hospital facilities were described as comfortable, contributing to an overall reassuring experience during their visits.

❌ Summary of Negative Reviews

The negative reviews primarily focus on the long wait times and inadequate service at Presbyterian Santa Fe Medical Center. Patients reported frustrations with extended waiting periods before receiving medical attention, with some experiencing delays in the emergency room even amid severe symptoms. Complaints included insufficient staffing, lack of available rooms, dismissive staff behaviors, and poor amenities. This led to dissatisfaction with the overall patient care experience, with some individuals opting to seek help at other hospitals due to these issues.