✅ Summary of Positive Reviews
Patients have praised the outstanding care and attentive service provided by the staff at Norman Regional Moore. Many appreciate the compassion and efficiency of the medical professionals, notably mentioning cardiologists who listened attentively and explained medical conditions clearly. Reviewers also highlighted the excellent communication among healthcare providers and the accessible health records. Additionally, individual staff members like the radiology technician, Mr. Charles, were commended for their compassion and ability to comfort anxious patients during procedures.
❌ Summary of Negative Reviews
Some patients reported negative experiences, citing issues with scheduling and communication errors. A common complaint involved administrative oversights, such as being checked out prematurely and not being seen in order of arrival. One patient experienced a lack of consent for specific medical tests, which led to mistrust in the care received. Additionally, there were concerns about miscommunication and disregard for patient history, affecting overall confidence in the hospital´s practices and the reliability of prescribed treatments.