✅ Summary of Positive Reviews
Norman Regional Hospital is praised for its exceptional care and attention, particularly in the surgical and maternity departments. Patients highlighted the welcoming staff, efficient procedures, and clean environment that eased their experience. The medical staff, including Dr. Lashbrook, received accolades for their professionalism and genuine care, ensuring patients felt safe and supported. Families appreciated the readiness and compassion shown during emergencies, along with the hospital staff´s ability to educate and comfort throughout their stay. Overall, many described their experience as excellent, recommending the facility highly.
❌ Summary of Negative Reviews
Some reviews pointed out issues with the emergency department at Norman Regional Hospital. Complaints focused on extremely long wait times, with patients often leaving after several hours without receiving care. While the admission staff was noted for their friendliness, the overall experience was marred by a perceived lack of empathy and attention in the ER. Critics suggested that resources might have been better allocated to improve the functionality of the ER instead of just the hospital´s appearance. These shortcomings left some patients dissatisfied, deeming the ER subpar.