✅ Summary of Positive Reviews
The positive reviews highlight the professional and caring staff at Mountain View Regional Hospital. Patients consistently complimented the attentive and compassionate care provided by nurses and doctors, especially emphasizing the excellent surgical and post-operative care. Particular praise was given to nurses like Lee and anesthesiologist Gary, who were noted for their thoroughness and responsiveness. Despite occasional delays, overall experiences were highly rated due to the staff´s commitment to patient care.
❌ Summary of Negative Reviews
Negative reviews focused on management issues and severe procedural mishaps at the hospital. Patients recounted experiences of lack of organization, incorrect patient identification, and violation of privacy standards, such as public exposure of personal information. Complaints also included long wait times and miscommunications regarding patient care. Some staff were commended for their diligence, such as Nurse Yeng, but overarching concerns about management inefficiency and procedural errors dominated the negative feedback.