✅ Summary of Positive Reviews
Visitors praise Memorial Hermann-Texas Medical Center for their exceptional care, particularly highlighting the Neuroscience ICU. The staff is often described as patient, thorough, and empathetic, ensuring that patients and their families feel confident and grateful for the care received. The hospital´s attention to explaining procedures and ensuring patient comfort during critical times is deeply appreciated.
❌ Summary of Negative Reviews
Several visitors report significant dissatisfaction with their experiences, particularly in the emergency and post-transfer care phases. Complaints include inadequate facility conditions, such as a lack of heating and unsanitary waiting areas, as well as long wait times and insufficient patient support. These negative experiences highlight systemic issues of poor management and a lack of resources, leading many to advise against choosing this hospital.