✅ Summary of Positive Reviews
Patients have expressed satisfaction with the kindness and helpfulness of the medical staff, noting the beauty and comfort of the facilities. Specific praise was given to the emergency room nurse Grace for her exceptional care and compassionate approach. Additionally, the hospital staff demonstrated concern and attentiveness during difficult situations, such as providing support during a family member´s passing.
❌ Summary of Negative Reviews
Negative feedback centered on poor cleanliness and slow response times, especially in critical post-surgery situations. A lack of communication and perceived rudeness from staff were also highlighted as significant issues. Concerns about the quality and taste of hospital food were also noted, detracting from the overall experience at the hospital.