✅ Summary of Positive Reviews
Patients at the Kaiser Permanente Bellevue Medical Center have praised the hospital for its excellent service and care. The staff, including nurses and doctors, are highlighted for their professionalism, friendliness, and efficiency. Visitors commend the speediness of the processes, from check-in to receiving medical results, and they appreciate the respect for patient privacy. The facility is described as beautiful with easy parking access. Specific staff members, such as Nurse Doug and Dr. Chin, are noted for their exceptional care and competence. Overall, patients express gratitude and satisfaction with their experiences.
❌ Summary of Negative Reviews
Some visitors to Kaiser Permanente Bellevue Medical Center have expressed dissatisfaction with the urgent care services. Concerns include long waiting times without being seen, unprofessional behavior from staff, and inadequate medical attention. Patients reported that even after long waits, they often did not receive the necessary treatment or diagnosis, leading to frustration. Additionally, there were complaints about administrative issues like being charged for visits with unsatisfactory outcomes and issues with insurance limitations affecting their care options. These experiences have led to negative perceptions of the facility by some visitors.