All Photos

JPS Health Network

2.6 (30)

JPS Health Network, founded in 1906, is a public healthcare system based in Fort Worth, Texas. The network´s flagship John Peter Smith Hospital has 582 licensed beds and is a Level I Trauma Center. JPS has received national recognition for excellence in patient care and is known for its emergency services, behavioral health, and family medicine residency program.

NPI Number : 1992753222

1500 S Main St, Fort Worth, TX 76104

(817) 702-1100

www.jpshealthnet.org

Get Directions

Departments

Primary Care

Behavioral Health

Dental

Laboratory Services

Radiology

Pharmacy

Pediatric

Women´s Health

Optometry

Physical Therapy

Case Management

Social Work

Interpreter Services

Eligibility & Enrollment

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
Cardiology	Yes - MyChart	817-702-6926	No	Limited
General Medicine	Yes - MyChart	817-702-3431	Yes	Yes
OB/GYN	Yes - MyChart	817-702-6500	No	Limited
Urgent Care	No	No	Yes	Yes
Virtual Care	Yes - JPS Virtual Care	800-428-3461	N/A	Yes

Visiting Hours

Department	Visitation Information
Behavioral Health	One visitor per person. Virtual family visitation only.
Emergency	One visitor per emergency department visit once patients are placed in a room.
Inpatient	Two visitors at a time between 8 a.m. and 8 p.m. for private rooms. One visitor for semi-private rooms.
NICU	Mother/Father (significant other) allowed 24/7 access to their infant.
Outpatient Clinics	One visitor allowed to accompany patients to appointments.
Phone Scheduling	Call 817-702-3431 to schedule appointments.
Same-Day Visits	Available for primary care between 7 a.m. and 11 a.m. Monday through Friday.
Telemedicine	Virtual video visits available through MyChart.
Women´s Services	Two visitors permitted for labor, delivery and duration of birth parent´s hospital stay.

Important Doctors

JPS Health Network Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Karen Duncan, MD, MBA	President and Chief Executive Officer	Executive Leadership	Healthcare administration, Pediatrics, Strategic planning
Ashley Ridgeway-Washington	SVP, Chief Human Resources Officer	Human Resources	Talent management, Organizational development
Colin Werenka	SVP, Chief Compliance Officer	Compliance	Regulatory compliance, Risk management
Daphne Walker	EVP, Chief Legal Officer	Legal	Healthcare law, Nursing, Performance improvement
Jill Farrell, MSN, RN	Sr. EVP, Chief Operating Officer, Chief Nursing Officer	Operations, Nursing	Hospital operations, Nursing leadership
Joy Parker	SVP, Operations, Community Health	Community Health	Public health, Community outreach
Razaq Badamosi, MD	VP, Chief Quality Officer	Quality	Quality improvement, Patient safety
Rory McCrady	Interim Chief Financial Officer, SVP, Revenue Cycle	Finance	Financial management, Revenue cycle optimization
Sudhakar Karlapudi, MD	EVP, Chief Medical Officer	Medical Affairs	Clinical operations, Medical leadership
Tricia Elliott, MD	SVP, Academic and Research Affairs	Academic Affairs	Medical education, Research administration
Will Showalter	SVP, Chief Information Officer	Information Technology	Healthcare IT, Digital transformation
Zelia Baugh	EVP, Behavioral Health	Behavioral Health	Mental health services, Psychiatric care

Average Salary

Department	Common Procedure/Service	Average Cost	Notes
Cardiology	Echocardiogram	$1,500 - $2,500	Costs may increase for more complex imaging
Cardiology	Cardiac Catheterization	$5,000 - $15,000	Varies based on complexity and stent placement
Oncology	Chemotherapy Session	$1,000 - $3,000	Per session, varies by drug regimen
Oncology	Radiation Therapy	$10,000 - $50,000	Total cost for full course of treatment
Neurology	MRI Brain Scan	$1,000 - $3,000	With and without contrast
Neurology	EEG	$200 - $700	Standard 1-hour test
Orthopedics	Joint Replacement Surgery	$20,000 - $50,000	Varies by joint (hip, knee, etc.)
Orthopedics	Physical Therapy Session	$50 - $150	Per session
Outpatient	Primary Care Visit	$100 - $300	New patient visits may cost more
Outpatient	Specialist Consultation	$150 - $500	Varies by specialty

Support Programs for Patients

Program	Description
JPS Connection	Financial assistance program for low-income Tarrant County residents
Palliative Care	Provides psychosocial assessments and support for patients with serious illnesses
Home Health Services	Offers in-home care for eligible patients
Community Outreach	Wellness programs and health education in the community
Geriatrics Services	Specialized care for aging adults, including home visits
Social Work Services	Provides counseling, education and advocacy for patients/families
Hospice Care	End-of-life care and support for patients and families
Prescription Assistance	Help accessing affordable medications

Payment Plans

Payment Plan Option	Details
JPS Connection Program	Financial assistance program for eligible low-income patients
Interest-Free Payment Plans	0% interest plans available for up to 24 months
Flexible Payment Structures	Customized plans based on patient´s financial situation
Self-Pay Discount	40% discount for uninsured patients not eligible for JPS Connection
Third-Party Financing	Options available through partner companies

Accepted Insurance Companies

Ambetter

Blue Cross Blue Shield

Cigna

Medicaid

Medicare

Molina Healthcare

Cost Consulting

Department	Financial Counseling Services
Eligibility & Enrollment Center	Assistance applying for JPS Connection financial assistance program
Financial Assistance	Information on qualifying for discounted care through JPS Connection
JPS Connection	Affordable access to healthcare with low co-pays for appointments and prescriptions
Patient Accounts	Guidance on treatment costs and payment options
Patient Relations	Help addressing billing concerns and financial questions
Price Transparency	Estimates for common procedures and admissions available online

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Wheelchair ramps and elevators - Accessible parking spaces - Wide doorways and hallways - Lowered counters at registration desks
Assistive Devices	- Wheelchairs available upon request - Hearing aid compatible phones - Magnifying glasses for reading materials
Communication Aids	- Sign language interpreters - Language interpretation services - Written materials in large print and Braille
Priority Services	- Priority registration and triage for patients with disabilities - Assistance with paperwork and forms
Staff Training	- Disability awareness training for all staff - Specialized training for clinical staff on caring for patients with disabilities

Digital Health Services

Department	Digital Health Services
All Departments	- JPS MyChart patient portal - Virtual video visits through MyChart - Secure messaging with providers - Online appointment scheduling - View test results - Request prescription refills
Behavioral Health	- Telepsychiatry consultations - Online mental health screenings
Cardiology	- Remote cardiac monitoring - Virtual heart failure clinic
Diabetes Care	- Remote glucose monitoring - Virtual diabetes education classes
Emergency	- Virtual urgent care visits - Online ER wait times
Primary Care	- Telemedicine appointments - Remote chronic disease management
Radiology	- Online imaging results - Virtual Radiology consultations

Collaborations / Educational Programs

Department	Program Details
Emergency Medicine	4-week rotation, hands-on patient care, bedside procedures
Family Medicine	8-week clerkship, outpatient clinics, inpatient care
Geriatric Medicine	2-week rotation, nursing home rounds, outpatient clinics
Neurology	4-week rotation, inpatient and outpatient care
Obstetrics & Gynecology	4-week clerkship, labor & delivery, gynecology clinics
Orthopaedic Surgery	4-week rotation, OR experience, fracture clinics
Pediatrics	4-week clerkship, inpatient wards, outpatient clinics
Psychiatry	4-week rotation, inpatient units, outpatient clinics
Street Medicine	Elective rotation, homeless outreach, community care
Ultrasound & Toxicology	Combined EM rotation with ultrasound and toxicology focus

Collaborative Research Projects

Department	Research Projects
Behavioral Health	- Clinical trials for mental health treatments - Studies on innovative psychiatric therapies - Research on behavioral health services delivery
Clinical Trials	- Cancer treatment trials - Cardiovascular disease studies - Infectious disease research - Diabetes and Endocrinology trials
Epidemiology	- Population health studies - Health disparities research - Disease surveillance projects
Pharmacoepidemiology	- Drug utilization studies - Medication safety and effectiveness research - Interventions to improve prescribing practices
Health Systems	- Healthcare delivery optimization studies - Quality improvement initiatives - Health services research

Professional Development Programs

Department	Affiliations & Professional Development
Academic Affairs	- Accreditation Council for Graduate Medical Education (ACGME) - Council on Podiatric Medical Education (CPME) - Council of Teaching Hospitals and Health Systems (COTH) - Research & Quality Symposium
Education	- University of Texas Southwestern Medical School - Baylor University Medical Center - Texas College of Osteopathic Medicine - Texas Christian University - University of North Texas Health Science Center School of Medicine - Graduate Medical Education programs
Research	- Office of Clinical Research - Center for Epidemiology & Healthcare Delivery Research - Research collaborations with UNTHSC, TCU, UTA, UTSW
Sports Medicine	- Team physicians for Texas Christian University - Texas Wesleyan University - Southwest Assemblies of God University - Sports Medicine Fellowship Program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Emergency Medicine	Level I Trauma Center	American College of Surgeons
Cardiology	Chest Pain MI Registry	American Heart Association
Neurology	Certified Comprehensive Stroke Center	The Joint Commission
Obstetrics	ACGME Accredited Residency	Accreditation Council for Graduate Medical Education
Pharmacy	BPS Board Certification	Board of Pharmacy Specialties
Primary Care	Patient-Centered Medical Home	National Committee for Quality Assurance
Surgery	ACGME Accredited Residency	Accreditation Council for Graduate Medical Education

Internship and Observation Programs

Department	Opportunity
Emergency Medicine	Clinical clerkship
Family Medicine	Clinical clerkship
Geriatric Medicine	Clinical clerkship
Healthcare Administration	10-week summer internship
Neurology	Clinical clerkship
Nursing	12-month nurse residency program
Obstetrics & Gynecology	Clinical clerkship
Orthopaedic Surgery	Clinical clerkship
Pharmacy	Clinical rotation
Psychiatry	Clinical clerkship
SHINE Program	8-week paid summer internship for high school students
Street Medicine	Clinical clerkship

Hospital Academic Awards and Achievements

Department	Award
Cardiology	Get With The Guidelines®-Stroke Gold Plus Award
Cardiology	Get With The Guidelines®-Heart Failure Gold Plus Award
Clinical Pharmacy	2023 Warren E. Weaver/Richard P. Penna Award
Hospital-wide	2024 Gallup Exceptional Workplace Award
Hospital-wide	Ranked 1 Hospital in America by Washington Monthly Magazine
Nursing	DAISY Award
Nursing	Gold Stethoscope Award
Respiratory Therapy	Specialty Practitioners of the Year by Texas Society for Respiratory Care

Hospital Specialization and Expertise Opportunit

Department	Residency/Fellowship
Emergency Medicine	Residency
Family Medicine	Residency
Obstetrics & Gynecology	Residency
Oral & Maxillofacial Surgery	Residency
Orthopaedics	Residency
Pharmacy	Residency
Podiatry	Residency
Psychology	Doctoral Internship
Internal Medicine	Residency
Pediatrics	Residency
General Surgery	Residency
Psychiatry	Residency
Sports Medicine	Fellowship
Transitional Year	Residency

Hospital Residency and Assistantship Programs

Department	Residency/Fellowship
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency
Obstetrics & Gynecology	Residency
Oral & Maxillofacial Surgery	Residency
Orthopaedics	Residency
Pharmacy	Residency
Pediatrics	Residency
Podiatry	Residency
Psychiatry	Residency
Transitional Year	Residency
Sports Medicine	Fellowship
Nursing	Residency
Psychology	Internship

What are the activities of the hospital for patients without insurance?

Service/Support	Description
JPS Connection Program	Financial assistance program for uninsured Tarrant County residents
Emergency Care	Provided regardless of ability to pay
Self-Pay Discount	At least 40% off bill for uninsured patients
Payment Plans	Available for those who qualify
Sliding Fee Scale	Discounted services based on income and family size
Medicaid Screening	Assistance determining Medicaid eligibility
ACA Marketplace Guidance	Help enrolling in Affordable Care Act insurance plans
Community Resource Specialists	Connect patients to other local assistance programs
Prescription Assistance	Help accessing low-cost medications
Financial Counseling	One-on-one guidance on payment options

Hospital Research Collaborations

Department	Research Partner
Center for Epidemiology & Healthcare Delivery Research	JPS Health Network
Graduate Medical Education	University of North Texas Health Science Center
Office of Clinical Research	JPS Health Network
Residency Programs	University of North Texas Health Science Center
School of Medicine	Texas Christian University
School of Medicine	University of Texas Southwestern
Southwestern Health Resources	University of Texas Southwestern
Texas College of Osteopathic Medicine	University of North Texas Health Science Center

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Administrative Fellowship	12-month program for recent graduates to gain experience in healthcare administration
Emergency Medicine	Residency program with faculty mentors
Family Medicine	Residency program with faculty mentors
Internal Medicine	Residency program with faculty mentors
Nursing	12-month Nurse Residency Program for new graduate nurses
Obstetrics/Gynecology	Residency program with faculty mentors
Pharmacy	Residency program with preceptors
Psychiatry	Residency program with faculty mentors and research opportunities
Surgery	Residency program with faculty mentors

JPS Health Network Nearest Places

Hotels

0.8 km

4.5

Omni Fort Worth Hotel

Luxury hotel, rooftop pool, spa

0.9 km

4.2

Sheraton Fort Worth Downtown Hotel

Business center, fitness center

1.0 km

4.1

Hilton Fort Worth

Historic hotel, restaurant, bar

1.0 km

4.4

The Ashton Hotel

Boutique hotel, historic building

1.0 km

4.3

Courtyard by Marriott Fort Worth Downtown/Blackstone

Modern hotel, fitness center

1.0 km

4.2

Fairfield Inn & Suites by Marriott Fort Worth Downtown

Free breakfast, indoor pool

Florists and Gift Shops

0.5 km

4.9

Gordon Boswell Flowers

Fresh flower delivery, Valentine´s Day specials

0.1 km

4.2

Lori´s Gift Shop

Hospital gift shop, snacks, flowers, sundries

0.8 km

4.7

Rey Bethea Florist

Fresh flower delivery, custom arrangements

0.9 km

4.8

TCU Florist & Flower Delivery

Same-day delivery, wide selection

1.0 km

4.9

Camellia Farm Flora

Unique designs, local delivery

1.0 km

4.6

NORTHSIDE FLORIST

Get well flowers, hospital delivery

Food and Restaurant

0 km

3.5

JPS Cafeteria

American, Cafeteria-style

0.1 km

3.2

McDonald´s

Fast Food, Burgers

0.1 km

Chick-fil-A Express

Fast Food, Chicken

0.1 km

4.1

Starbucks

Coffee, Snacks

0.1 km

4.3

Farmer´s Fridge

Healthy, Vending Machine

0.1 km

3.8

Café Express

Sandwiches, Salads

Pharmacies

0.1 km

4.2

JPS Health Network Central Fill Pharmacy

Handicapped Accessible, Medicaid

0.2 km

3.9

JPS Hospital Outpatient Pharmacy

24-hour service, Prescription refills

0.3 km

JPS Health Network Main Campus Pharmacy

24-hour drop off, Medication disposal

0.4 km

3.8

JPS Health System Pharmacy Out-Patient Clinic

Handicapped Accessible, Medicaid

0.8 km

4.1

Stop Six-Walter B. Barbour Health Center Pharmacy

Prescription drop-offs, Pick-ups

0.9 km

4.3

Diamond Hill Health Center Pharmacy

Prescription drop-offs, Pick-ups

Taxi and Transportation

0.3 km

3.7

Yellow Cab Fort Worth

Taxi service, Airport transfers

0.5 km

3.5

Trinity Metro

Bus service, Paratransit

0.2 km

4.3

Uber Pickup Zone

Ridesharing

0.2 km

4.2

Lyft Pickup Area

Ridesharing

0.1 km

JPS Health Connect Clinic Shuttle

Hospital shuttle service

0.6 km

4.1

Fort Worth Bike Sharing Station

Bike rental

ATMs and Banks

0.1 km

3.5

Wells Fargo ATM

ATM, 24/7 access

0.3 km

3.2

Bank of America ATM

ATM, 24/7 access

0.5 km

3.8

Chase ATM

ATM, 24/7 access

0.7 km

4.2

Frost Bank

Full-service bank, ATM

0.8 km

3.6

BBVA ATM

ATM, 24/7 access

0.9 km

3.9

Comerica Bank

Full-service bank, ATM

Parking Lots

0 km

4.1

JPS Health Network Main Campus Parking Garage

2,500 spaces, 7 stories, connected to hospital

0.2 km

3.9

JPS Health Center for Women Parking

Surface lot, patient parking

0.3 km

JPS Professional Building II Parking Garage

Multi-level garage, covered parking

Shopping Malls

0.9 km

4.3

La Gran Plaza

Hispanic-oriented mall with clothing stores, restaurants, and a movie theater

0.7 km

Southside Plaza

Strip mall with convenience stores and local businesses

0.9 km

3.8

Berry Street Plaza

Small shopping center with local shops and eateries

Stationery and Copying Services

0.9 km

4.7

AlphaGraphics

Printing, signs, marketing materials

0.8 km

4.3

The UPS Store

Printing, copying, shipping

1.0 km

4.1

Office Depot

Printing, office supplies, tech services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Wide selection of vehicles, after-hours return

0.9 km

4.1

Avis Car Rental

Business and leisure rentals, Avis Preferred program

1.0 km

Budget Car Rental

Budget-friendly options, Fastbreak service

Patient Experiences

✅ Summary of Positive Reviews

JPS Health Network is recognized for its excellent resources, equipment, and training, showcasing a high standard in handling the large volume of patients they serve. Despite some concerns regarding wait times at the pharmacy, where more service windows could improve efficiency, the overall sentiment reflects a positive perception of the hospital’s capability and service.

❌ Summary of Negative Reviews

Several patients have expressed dissatisfaction with their experiences at JPS Health Network, highlighting issues such as long wait times in the ER, perceived racial bias, and problems with paperwork handling post-surgery. Others noted unhelpful or rude staff, inadequate medical privacy, and unsatisfactory patient advocacy. These reviews suggest a need for improved efficiency and better communication to enhance patient experience and satisfaction.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 8:00 AM - 5:00 PM

Radiology

Monday - Friday: 8:00 AM - 5:00 PM

Laboratory Services

Monday - Friday: 8:00 AM - 4:45 PM

Pharmacy

Monday - Friday: 8:30 AM - 5:00 PM

Department Phones

Department	Phone
Hospital Main Line	817-702-3431
24-Hour Nurse Advice	817-702-1100
Behavioral Health Services	817-702-3100
Cardiology Clinic	817-702-6926
JPS Connection	817-702-1001
Medical Records	817-702-1011
MyChart Help Desk	817-702-2478
Patient Billing	817-702-6704
Patient Relations	817-702-1333
Prescription Refills	817-702-3531

Language and Translation Services

English
Spanish
Arabic
Burmese
Farsi
French
Nepalese
Vietnamese
Sign Language

JPS Health Network

NPI Number : 1992753222

1500 S Main St, Fort Worth, TX 76104

(817) 702-1100

www.jpshealthnet.org

Departments

Primary Care

Behavioral Health

Dental

Laboratory Services

Radiology

Pharmacy

Pediatric

Women´s Health

Optometry

Physical Therapy

Case Management

Social Work

Interpreter Services

Eligibility & Enrollment

Appointment Information

Visiting Hours

Important Doctors

Dr. Franklin Bernard Gluck

Dr. Robert Larry Marshall

Dr. Ambika Kumari Nair

Dr. Jorge Pinilla

Dr. Ratna Reddy

JPS Health Network Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

JPS Health Network Nearest Places

Hotels

Omni Fort Worth Hotel

Sheraton Fort Worth Downtown Hotel

Hilton Fort Worth

The Ashton Hotel

Courtyard by Marriott Fort Worth Downtown/Blackstone

Fairfield Inn & Suites by Marriott Fort Worth Downtown

Florists and Gift Shops

Gordon Boswell Flowers

Lori´s Gift Shop

Rey Bethea Florist

TCU Florist & Flower Delivery

Camellia Farm Flora

NORTHSIDE FLORIST

Food and Restaurant

JPS Cafeteria

McDonald´s

Chick-fil-A Express

Starbucks

Farmer´s Fridge

Café Express

Pharmacies

JPS Health Network Central Fill Pharmacy

JPS Hospital Outpatient Pharmacy

JPS Health Network Main Campus Pharmacy

JPS Health System Pharmacy Out-Patient Clinic

Stop Six-Walter B. Barbour Health Center Pharmacy

Diamond Hill Health Center Pharmacy

Taxi and Transportation

Yellow Cab Fort Worth

Trinity Metro