✅ Summary of Positive Reviews
Holy Cross Health receives high praise for its dedicated and compassionate staff, particularly highlighting the excellent care provided by nurses like Josylin Hernandez and others, who go above and beyond in patient support. The caring environment is frequently mentioned, making patients and their families feel safe and well-attended. There is an emphasis on the cheerful and helpful nature of the staff, which is attributed to strong leadership fostering a positive culture within the hospital.
❌ Summary of Negative Reviews
Negative reviews of Holy Cross Health highlight concerns with hospital management, particularly issues with security and hospital sanitation. Some patients have experienced unpleasant interactions with staff related to exiting the facility, pointing to poor lighting and safety risks. Additionally, there are serious concerns about the cleanliness of the hospital environment and the overall quality of patient care, with some reviewers describing experiences of insufficient assistance and transparency issues concerning insurance matters.