✅ Summary of Positive Reviews
Positive reviews highlight the professionalism, courtesy, and kindness of the doctors and nurses at Cleveland Clinic Akron General. Patients appreciate the care and service provided once admitted, citing that the staff does their best to ensure a comfortable experience despite the long waiting times.
❌ Summary of Negative Reviews
Negative reviews express frustration over long wait times, insufficient staffing, and untidy conditions in the ER. Patients have reported experiences of receiving little to no care even after hours of waiting, with some cases of staff member misdocumentation. These reviews also mention deficiencies in immediate care and suggest improvements to registration processes and staffing to enhance patient experiences.