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CHI Franciscan Rehabilitation Hospital

4.1 (60)

CHI Franciscan Rehabilitation Hospital, founded in 2018, is a 60-bed acute inpatient rehabilitation facility in Tacoma, Washington. The hospital specializes in treating patients recovering from strokes, brain injuries, spinal cord injuries, and other complex conditions. It is accredited by The Joint Commission and CARF-certified for its Comprehensive Integrated Inpatient Rehabilitation Program and Stroke Specialty Program.

NPI Number : 1245756410

815 S Vassault St, Tacoma, WA 98465

(253) 948-2875

www.vmfh.org

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Departments

Neurological Rehabilitation

Spinal Cord Injury Rehabilitation

Brain Injury Rehabilitation

Stroke Rehabilitation

Amputation Rehabilitation

Orthopedic Rehabilitation

Physical Therapy

Occupational Therapy

Speech Therapy

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
General Appointments	Available	253-444-3320	Not Available	Not Specified
Rehabilitation	Available	253-444-3320	Not Available	Not Specified
Primary Care	Not Specified	253-444-3320	Not Available	Not Specified

Visiting Hours

Department	Visitation Details
General Inpatient	- One visitor per day during hours of 10 AM to 8 PM - Visitors must be 18 or older - Visitors screened for symptoms upon entry - Masks required at all times - Visitors must remain in patient´s room
Phone Scheduling	Call 253-444-3320 to schedule a visit
Walk-In Visits	Not permitted; all visits must be scheduled
Virtual Visits	Available upon request; contact nursing staff to arrange

Important Doctors

CHI Franciscan Rehabilitation Hospital Information

Management and Leadership Team

Department	Name	Title	Areas of Expertise
Administration	Sydney Bersante	Interim President	Hospital leadership, Operations, Nursing
Corporate Responsibility	Frank Cardinale	Corporate Responsibility Officer	HIPAA privacy, Information security, Audit and monitoring
Finance	David	Chief Financial Officer	Financial functions, Revenue cycle
Human Resources	Toby	Chief Human Resources Officer	HR operations
Legal	Miriam Chambliss	Chief Legal Officer	Legal services, Strategic operations
Medical	Hans P. Cassagnol	Chief Medical Officer	Clinical operations, Quality and safety
Mission	Mike	Chief Mission Officer	Mission integration, Spirituality, Ethics
Nursing	Dianne Aroh	Chief Nursing Officer	Nursing, Care management, Pharmacy
Operations	Jim	Chief Operating Officer	Hospital operations, Clinical services integration
Philanthropy	Jeanne	President of Foundations	Philanthropic vision and efforts
Strategy	Tom	Chief Strategy Officer	Growth, M&A, Partnerships, Brand development

Average Salary

Department	Service	Average Cost
Cardiology	Basic Consultation	$250 - $400
Cardiology	Echocardiogram	$1,000 - $2,000
Cardiology	Angioplasty	$20,000 - $30,000
Neurology	Initial Consultation	$300 - $500
Neurology	MRI Brain Scan	$1,500 - $3,000
Neurology	EEG	$200 - $700
Oncology	Initial Consultation	$300 - $500
Oncology	Chemotherapy Session	$5,000 - $10,000
Oncology	Radiation Therapy	$10,000 - $50,000
Orthopedics	Initial Consultation	$200 - $400
Orthopedics	Joint Replacement Surgery	$30,000 - $50,000
Orthopedics	Physical Therapy Session	$100 - $300
Outpatient Services	Basic Blood Tests	$100 - $300
Outpatient Services	X-Ray	$200 - $500
Outpatient Services	CT Scan	$500 - $2,000

Support Programs for Patients

Department	Program/Service
Financial Services	Financial Assistance Policy for low-income patients
Home Health	CHI Franciscan Health at Home services
Palliative Care	Comprehensive palliative care program
Social Services	Discharge planning and long-term care planning assistance
Social Services	Referrals to community resources and support services
Social Services	Power of Attorney and Advance Directives information

Payment Plans

Payment Option	Details
Financial Assistance Program	Available for uninsured/underinsured patients with household income at or below 400% of Federal Poverty Level
Interest-Free Payment Plans	Offered directly by the hospital for acute care services
Flexible Payment Arrangements	Customized based on amount due and patient´s financial status
Self-Pay Discount	60% discount on hospital services for self-pay patients
Uninsured Discount	35% discount on certain medically necessary hospital/clinic services
Third-Party Financing	Options available for elective procedures, may include interest

Accepted Insurance Companies

Aetna

Ambetter

Cigna

Kaiser Permanente

Medicaid

Medicare

Cost Consulting

Department	Financial Counseling Services
Patient Financial Services	- Answer questions about insurance coverage - Explain hospital charges - Discuss services covered/not covered by insurance - Provide information on financial assistance options - Offer payment plans
Admissions	- Review stay and approve based on medical necessity criteria before admission - Discuss any coverage limitations with patients - Explain potential out-of-pocket expenses
Case Management	- Discuss alternative resources to help meet patient needs - Explain potential costs for durable medical equipment needed after discharge

Hospital for patients with disabilities or special needs

Accommodation	Details
Physical Accessibility	- Level access to first floor with elevator access to all floors - Automatic doors - Fully accessible offices, meeting rooms, bathrooms, waiting rooms, cafeteria, patient treatment areas - Wide doorways (32-inch clearance) - Low thresholds (1/4" or less) - Handrails along stairs - Wide hallways (minimum 36 inches) - Accessible parking spots with clear walkways to entrance
Assistive Devices	- Telephone handset amplifiers - Assistive listening devices - Telephones compatible with hearing aids - Closed caption decoders - TDD/TTY devices - Videotext displays - Alphabet boards - Computer-aided transcription services
Communication Aids	- Sign language interpreters - Written materials - Flashcards - Note-takers - Computer-aided real-time transcription
Priority Services	- Screening on admission for communication barriers - Arrangement of qualified interpreters when needed - 24-hour telecommunication device for deaf persons (TDD) - Relay services for external telephone with TTY users
Staff Training	- Training on use of assistive devices and communication aids - Procedures to assist those with manual impairments - Training on providing effective communication for persons with disabilities

Digital Health Services

Department	Digital Health Services
All Departments	- MyChart patient portal for accessing medical records, test results, and messaging providers - Virtual visits via video or phone for follow-up appointments - Online bill pay
Cardiology	- Remote cardiac monitoring - Heart failure telemonitoring program
Neurology	- TeleStroke consultations for emergency stroke care - Remote neurological assessments
Occupational Therapy	- Virtual home safety assessments - Telerehabilitation sessions
Physical Therapy	- Virtual exercise programs - Remote monitoring of patient progress via wearable devices
Speech Therapy	- Online speech and language exercises - Virtual swallowing assessments
Wound Care	- Remote wound monitoring via smartphone photos - Virtual Wound Care consultations

Collaborations / Educational Programs

Department	Program Type	Duration	Details
Neurology	Clinical Rotation	4 weeks	Inpatient rehabilitation for stroke, brain injury, and neurological conditions
Orthopedics	Clinical Rotation	2-4 weeks	Rehabilitation for fractures, joint replacements, and orthopedic injuries
Physical Medicine	Clinical Rotation	4 weeks	Comprehensive rehabilitation programs for various conditions
Research	Research Opportunity	Varies	Participation in ongoing rehabilitation research projects
Seminars	Educational Sessions	Weekly	Grand rounds and case presentations on rehabilitation topics
Trauma	Clinical Rotation	2-4 weeks	Rehabilitation for spinal cord injuries and multi-trauma patients

Collaborative Research Projects

Department	Research Project	Impact
Neurology	Clinical trials for stroke recovery treatments	Improved rehabilitation outcomes for stroke patients
Genetics	Development of biomarkers for autoimmune diseases	Earlier diagnosis and personalized treatment plans
Cardiology	CATALYST trial evaluating Amulet LAA occluder	Potential alternative to long-term anticoagulation therapy
Orthopedics	Testing of EksoGT exoskeleton for early ambulation	Faster recovery for spinal cord injury patients
Robotics	Evaluation of InMotionARM Robot for upper extremity therapy	Enhanced neuroplasticity and motor function recovery
Immunology	Immune Tolerance Network clinical trials	Advancements in autoimmune disease treatments

Professional Development Programs

Department	Affiliation	Professional Development Programs
All Departments	Accreditation Council for Continuing Medical Education (ACCME)	Continuing Medical Education (CME) courses
Neurology	CARF	Stroke Specialty Program certification
Education	Clover Park Technical College	Certified Nursing Assistant (CNA) program
Nursing	OpusVi	Nurse residency, preceptor training programs
Rehabilitation	The Joint Commission	Accreditation for Comprehensive Integrated Inpatient Rehabilitation Program
Various	Virginia Mason Franciscan Health	Grand Rounds, All-Day CME courses

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Comprehensive Rehabilitation	Comprehensive Integrated Inpatient Rehabilitation Program	CARF
Stroke Rehabilitation	Stroke Specialty Program	CARF
Hospital-wide	Hospital Accreditation	The Joint Commission

Internship and Observation Programs

Department	Opportunity
Nursing	Certified Nursing Assistant (CNA) Internship
Occupational Therapy	Certified Occupational Therapy Assistant (COTA) Observation
Physical Therapy	Physical Therapy Student Observation
Rehabilitation	Rehabilitation Technician Internship

Hospital Academic Awards and Achievements

Department	Award
Hospital-wide	CARF Accreditation for Comprehensive Integrated Inpatient Rehabilitation Program
Hospital-wide	Joint Commission Gold Seal of Approval
Hospital-wide	Newsweek´s America´s Best Physical Rehabilitation Facilities
Stroke Program	CARF Accreditation for Stroke Specialty Program

Hospital Specialization and Expertise Opportunit

Department	Program
Internal Medicine	Residency
Family Medicine	Residency
Physical Medicine & Rehabilitation	Specialty Training
Stroke	Specialty Program

Hospital Residency and Assistantship Programs

Department	Residency/Training Program
Family Medicine	Northwest Washington Family Medicine Residency Program
Neurology	Neurological Rehabilitation Specialty Training
Cardiology	Cardiac Rehabilitation Specialty Training
Orthopedics	Orthopedic Rehabilitation Specialty Training
Internal Medicine	Medical Rehabilitation Specialty Training
Pulmonology	Pulmonary Rehabilitation Specialty Training
Physical Medicine	Physical Medicine & Rehabilitation Specialty Training

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options for Uninsured Patients
Admissions	- Financial Assistance Policy - Financial Assistance Application - Self-pay discount of 35% on medically necessary services
Billing	- Payment plans - Discounts for paying in full at time of service
Emergency Care	- Emergency medical care provided regardless of ability to pay - Financial assistance available after treatment
Financial Counseling	- Assistance applying for Medicaid/state health insurance programs - Guidance on alternative health insurance options
Rehabilitation Services	- Discounted rates for uninsured patients - Financial assistance for medically necessary rehab services

Hospital Research Collaborations

Department	Partner Institution	Collaboration
Neurology	Benaroya Research Institute	Autoimmune disease research
Genetics	Kindred Healthcare	Inpatient rehabilitation research
Cardiology	MultiCare Health System	Behavioral Health research
Immunology	University of Washington	Immune system disorders research
Rehabilitation	Virginia Mason	Radiation oncology research

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Allied Health	Allied Healthcare Academy for neurodivergent individuals
Internal Medicine	Leadership in Quality Improvement Pathway
Medical Assistant	MA-R Apprenticeship Program
Nursing	Structured mentorship program for newly hired nurses
Physical Therapy	STRIDE and ROADMAP mentorship programs
Residency Programs	Peer-to-peer mentorship program

CHI Franciscan Rehabilitation Hospital Nearest Places

Hotels

0.8 km

4.1

The Inn at Virginia Mason

Connected to Virginia Mason Medical Center, affordable rates, convenient for patients and families

0.9 km

The Baroness Hotel

On Virginia Mason Medical Center campus, ´home away from home´ atmosphere, kitchenettes

0.7 km

4.3

Hotel Murano

Art-focused hotel, close to medical center

0.6 km

4.2

Courtyard by Marriott Tacoma Downtown

Modern amenities, business-friendly

0.8 km

4.5

McMenamins Elks Temple

Unique historic building, on-site brewery and restaurants

1.0 km

4.4

Silver Cloud Inn - Tacoma Waterfront

Waterfront views, complimentary breakfast

Food and Restaurant

0 km

4.5

Papa Eddie´s Catering

Catering, Event Center

0.8 km

4.5

King´s Wok Teriyaki & Deli

Teriyaki, Asian Cuisine

0.9 km

4.3

Smokin´ Zee´s BBQ & Catering

BBQ, Catering

0.7 km

4.2

Tacoma Narrows Cafe

American, Cafe

0.9 km

3.9

Subway

Sandwiches, Fast Food

1 km

4.1

Taco Time

Mexican, Fast Food

Pharmacies

0.9 km

4.7

Lincoln Pharmacy

Retail pharmacy, long-term care, compliance packaging, medical supplies, specialty compounding

0.8 km

4.2

Safeway Pharmacy S 56th St

Prescription services, vaccinations, health screenings, specialty pharmacy

0.7 km

3.9

CVS Pharmacy

Prescription services, drive-thru pharmacy, health & wellness products

0.6 km

3.8

Walgreens Pharmacy

Prescription services, immunizations, health & wellness products

0.9 km

3.7

Rite Aid Pharmacy

Prescription services, immunizations, health & wellness products

0.1 km

Franciscan Pharmacy

Hospital pharmacy, prescription services

Taxi and Transportation

0.8 km

4.2

Yellow Cab Express

Taxi service, Airport transfers, 24/7 availability

0.9 km

Ace Taxi

Airport service, JBLM transfers, Local transportation

0.7 km

3.8

Tacoma Yellow Cab

Taxi service, Airport transfers, Local rides

0.5 km

3.5

Pierce Transit

Public bus service, Accessible transportation

On-demand

4.3

Uber

Ridesharing, Multiple vehicle options

On-demand

4.1

Lyft

Ridesharing, Shared rides option

ATMs and Banks

0.8 km

3.7

Wells Fargo Bank

ATM, Drive-thru, Full-service branch

0.9 km

3.5

Bank of America ATM

24/7 ATM

0.9 km

4.1

Columbia Bank

Full-service branch, ATM

1.0 km

BECU ATM

24/7 ATM

1.0 km

3.8

US Bank ATM

24/7 ATM

1.0 km

3.6

KeyBank ATM

24/7 ATM

Parking Lots

0 km

4.5

Virginia Mason Franciscan Health Rehabilitation Hospital Parking

Free parking, On-site

0.5 km

4.3

Vassault Park Parking

Public parking, Park access

0.9 km

Tacoma Community College Parking

Campus parking, Paid

Shopping Malls

0.5 km

4.1

Westgate North Shopping Center

Safeway, Rite Aid, Dollar Tree

0.7 km

4.3

Tacoma Community College Plaza

Fred Meyer, Petco, Harbor Freight Tools

0.9 km

Westgate South Shopping Center

Big 5 Sporting Goods, Subway, UPS Store

Stationery and Copying Services

0.8 km

4.8

Minuteman Press

Printing, copying, signs, banners, promotional products

0.9 km

4.6

Copy Wrights

Graphics, offset & digital color printing, direct mailing, copying, bindery services

1.0 km

4.7

ARC Document Solutions

Printing, scanning, equipment & supplies

Car Rental

0.9 km

4.4

Enterprise Rent-A-Car

Cars, SUVs, Trucks, Vans

0.8 km

3.9

Budget Car Rental

Economy, Luxury, SUVs

0.7 km

3.7

Hertz

Sedans, SUVs, Specialty Vehicles

Patient Experiences

✅ Summary of Positive Reviews

Positive reviews frequently praised the hospital staff for their caring and professional nature. Patients mentioned the exceptional assistance they received from physical and occupational therapists, highlighting their encouragement and expertise. Additionally, hospital meals were complimented for their taste and presentation. Overall, the facility was described as comfortable, and the treatment personalized and respectful, making it a memorable and pleasant experience.

❌ Summary of Negative Reviews

Negative reviews highlighted significant concerns regarding patient care and administrative issues. Patients reported distressing experiences, including neglect of personal belongings, inadequate diabetes care, lack of proper rehabilitation sessions, and unprofessional behavior from staff. Administrative challenges also included poor scheduling communication and appointment availability, raising concerns about the hospital´s management and patient relations.

Working Hours

General Hospital

Open 24 hours

Visiting Hours

8:00 AM - 8:00 PM daily

Inpatient Rehabilitation

24/7 care

Therapy Gym

8:00 AM - 5:00 PM Monday-Friday

Cafeteria

7:00 AM - 7:00 PM daily

Department Phones

Department	Phone Number
Main Hospital	(253) 444-3320
Admissions	(253) 444-3365
Therapy	(253) 444-3473

Language and Translation Services

English
Spanish

CHI Franciscan Rehabilitation Hospital

NPI Number : 1245756410

815 S Vassault St, Tacoma, WA 98465

(253) 948-2875

www.vmfh.org

Departments

Neurological Rehabilitation

Spinal Cord Injury Rehabilitation

Brain Injury Rehabilitation

Stroke Rehabilitation

Amputation Rehabilitation

Orthopedic Rehabilitation

Physical Therapy

Occupational Therapy

Speech Therapy

Appointment Information

Visiting Hours

Important Doctors

Richard Swedarsky

CHI Franciscan Rehabilitation Hospital Information

Management and Leadership Team

Average Salary

Support Programs for Patients

Payment Plans

Accepted Insurance Companies

Cost Consulting

Hospital for patients with disabilities or special needs

Digital Health Services

Collaborations / Educational Programs

Collaborative Research Projects

Professional Development Programs

Certification and Accreditation Programs

Internship and Observation Programs

Hospital Academic Awards and Achievements

Hospital Specialization and Expertise Opportunit

Hospital Residency and Assistantship Programs

What are the activities of the hospital for patients without insurance?

Hospital Research Collaborations

Mentoring and Consultancy in Hospital Education

CHI Franciscan Rehabilitation Hospital Nearest Places

Hotels

The Inn at Virginia Mason

The Baroness Hotel

Hotel Murano

Courtyard by Marriott Tacoma Downtown

McMenamins Elks Temple

Silver Cloud Inn - Tacoma Waterfront

Food and Restaurant

Papa Eddie´s Catering

King´s Wok Teriyaki & Deli

Smokin´ Zee´s BBQ & Catering

Tacoma Narrows Cafe

Subway

Taco Time

Pharmacies

Lincoln Pharmacy

Safeway Pharmacy S 56th St

CVS Pharmacy

Walgreens Pharmacy

Rite Aid Pharmacy

Franciscan Pharmacy

Taxi and Transportation

Yellow Cab Express

Ace Taxi

Tacoma Yellow Cab

Pierce Transit

Uber

Lyft

ATMs and Banks

Wells Fargo Bank

Bank of America ATM

Columbia Bank

BECU ATM

US Bank ATM

KeyBank ATM

Parking Lots

Virginia Mason Franciscan Health Rehabilitation Hospital Parking

Vassault Park Parking

Tacoma Community College Parking

Shopping Malls