✅ Summary of Positive Reviews
The positive reviews highlight exceptional patient care at Campbell County Memorial Hospital. Patients praised the professionalism and attentiveness of the medical staff. Dr. Ulibarri and his team were commended for providing outstanding surgical experiences, with patients feeling well-informed and cared for throughout their procedures. Additionally, the hospital staff is noted for their efficiency and dedication, ensuring swift and thorough treatment for various medical emergencies. The caring and professional demeanor of the employees left a lasting impression on patients and their families, making them feel supported and well-tended to during their hospital visits.
❌ Summary of Negative Reviews
Negative reviews focus on issues such as the hospital´s use of out-of-country call centers for billing inquiries, which raised concerns about security and transparency. Another complaint involved patient safety, with reports of a patient being led outside in sub-zero temperatures due to locked doors, highlighting concerns about hospital logistics and communication. One review also criticized the hospital for ignoring patient preferences regarding visitor restrictions and questioned high charges for pediatric services. These issues underline frustrations with hospital management and operational procedures that some patients have experienced.