Baptist Health Louisville

Name	Title	Area of Expertise	Department
Dr. Jonathan Velez	President	Leadership in patient safety, quality care, and healthcare IT	Administration
Sherma Vawters	Executive Assistant to President	Executive Support	Administration
Sherry Grace	Director of Operations	Operational Management	Operations
Chris Lyons	Occupational Health Manager	Occupational Health	Health Services
Andrew Strausbaugh	CEO, Baptist Health Rehabilitation Hospital	Hospital Management, Financial Performance	Rehabilitation
Jason Miller	Medical Director	Inpatient Rehabilitation	Rehabilitation
Chelsea Zeilman	Director of Therapy Operations	Therapy Management, Occupational Therapy	Rehabilitation
Roy Lowdenback	Vice President of Philanthropy	Philanthropy and Community Relations	Foundations
Amanda McElroy Gray	Philanthropy Program Manager	Program Development	Foundations
Lora Croley	Director, Donor Relations	Donor Engagement	Foundations
Stephanie Cieslak	Director, Planned Giving	Planned Giving	Foundations
Tyler Smith	Director, Corporate Giving	Corporate Fundraising	Foundations
Pat Harrod	Executive Director	Leadership and Strategic Management	Board of Managers
Isaac J. Myers, II, MD	Treasurer	Finance and Healthcare Strategy	Board of Managers
Janet M. Norton	Secretary	Administrative Oversight	Board of Managers
Marea Aspillaga	Compliance Officer	Regulatory Compliance	Board of Managers
Brian Chaney, MD	Medical Director	Clinical Leadership	Board of Managers

Department	Service Type	Average Fee Range (USD)	Notes on Pricing	Financial Assistance Options
Cardiology	Consultations, Echocardiograms, Angioplasty	$200 - $40,000	Cost depends on procedure type and complexity (e.g., non-invasive vs. interventional).	Insurance accepted, discounts for uninsured, sliding scale for financial assistance.
Oncology	Chemotherapy, Radiation Therapy	$1,000 - $50,000	Varies by session count and combination treatments.	Assistance programs for eligible uninsured patients; payment plans available.
Neurology	Consultations, Stroke Treatment, EEG	$300 - $20,000	Higher costs for advanced diagnostics like MRI or surgery.	Partial or full discounts for qualified patients based on income.
Orthopedics	Joint Replacement, Fracture Repair	$500 - $60,000	Implants and inpatient stays significantly affect costs.	Payment assistance and discounts offered; pre-surgery estimates provided.
Outpatient Services	Lab Work, Imaging (X-ray, MRI)	$100 - $5,000	Fees based on imaging type (e.g., X-ray vs. MRI), lab complexity.	Uninsured discounts available, financial counseling offered.

markdown | Department | Special Program | |---------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Financial Assistance | Full and partial financial assistance is available for individuals with incomes up to 300% and 400% of the federal poverty level, respectively. Patients may also qualify for sliding scale discounts or bill forgiveness programs depending on income and other factors. Assistance applications must include required documentation (e.g., tax returns, proof of income) and are evaluated annually. | | In-Home Care Services | Baptist Health provides Medicare-certified home care through skilled professionals offering services such as skilled nursing, physical therapy, occupational therapy, and speech therapy. Specialized home infusion therapy, diabetes education, and cardiac rehabilitation are also included. Telehealth monitoring and chronic illness management, such as for congestive heart failure or chronic obstructive pulmonary disease, are available. | | Day Care Centers for Adults | No specific programs for adult day care centers identified. | | Palliative Care | Baptist Health offers palliative care services that focus on improving the quality of life for patients with serious illnesses. This includes coordinated care, emotional support, and symptom management. Hospice care is also available for patients transitioning to end-of-life care, providing physical, emotional, and spiritual support for both patients and their families. | | Social Support Options | Comprehensive social support services include assistance with obtaining social services, intensive case management, housing services, and legal advocacy. Integrated care models offer mental health and substance abuse counseling, family psychoeducation, and post-treatment support. These services aim to provide holistic support for patients and their families. |

markdown | Payment Option | Details | |---------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Interest-Free Payment Plan | Up to 24 months to pay with minimum monthly payments of $50. Zero-interest rate (0% APR) for the life of the plan. | | Customizable Payment Dates | Patients can select any monthly payment due date from the 1st to the 28th. No fees for early payoff. | | CarePayment Program | Open-ended line of credit with 0.00% APR. No application or credit approval required. Additional approved charges can be rolled into the same plan. | | Down Payment Requirement | A cash down payment may be required upon signing the payment agreement. | | Online and Recurring Payments | Payments can be made online or scheduled as recurring payments from a bank account or credit card. | | Financial Assistance Program (Full Discount)| Provides full assistance (100%) for patients with family incomes at or below 300% of the federal poverty level. | | Financial Assistance Program (Partial Discount) | Offers partial assistance (50%) for patients with family incomes between 301% and 400% of the federal poverty level. | | Flexible Payment Options | Pay bills online in full or make partial payments using credit, checking, or savings accounts. | | Automatic Discounts for Uninsured Patients | Uninsured patients automatically receive a 74% discount off hospital-billed charges before receiving their billing statement. | | Adjustable Plans Based on Income | Discounts are also available beyond a sliding scale for those who meet specific income thresholds based on Baptist Health´s Financial Assistance Policy. | | Consolidated Monthly Billing | For approved CarePayment plans, all charges are consolidated into one monthly statement for ease of payment management. |

| Department | Service Description | Availability | |----------------------------|-------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------| | Financial Assistance | Offers full or partial assistance for eligible patients, depending on income relative to Federal Poverty Levels. Discounts for uninsured or underinsured patients available. | Applications available online or in person at the Financial Counseling Office. Assistance determined upon submission. | | Financial Counseling | Provides personalized assistance with cost estimates for treatments or surgeries, insurance verification, and financial assistance information. | Available Monday through Friday, 8 a.m. to 5 p.m. Contact via email or phone. Request services before treatment. | | Price Transparency | Access to an online Shoppable Services Price Estimator Tool to calculate out-of-pocket costs for selected services. | Available online 24/7 for insured and uninsured patients. Personalized assistance available via financial counselors. | | Application for Assistance | Assistance applications for financial aid available in multiple languages; eligibility criteria based on income and assets. | Submit applications to the Financial Counseling Office in person or by mail. Additional documentation may be required. | | Patient Pricing | Central Pricing Office available to provide out-of-pocket cost estimates for insured and uninsured patients. | Call or email the Central Pricing Office Monday through Friday during business hours for personalized estimates. | | Charity Care | Charity care programs offered for individuals unable to pay medical bills; eligibility based on federal guidelines. | Applications must be submitted within 240 days of the first billing statement. Assistance available via support services. |

| Category | Accommodations Available at Baptist Health Louisville | |----------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Physical Accessibility | ADA-compliant features including wider doors and roll-in showers; safe, well-lit, and intuitive access to all services; free valet parking; convenient, accessible parking areas. | | Assistive Devices | Devices for individuals with impaired manual skills; portable telecommunication devices (TTY/TDD) for persons who are deaf or speech impaired. | | Communication Aids | Qualified sign language interpreters for persons who are deaf or hard of hearing; flashcards, alphabet boards, and other communication boards; large print materials for the visually impaired; readers or taped material for blind individuals. | | Language Assistance | Free language assistance services for individuals with limited English proficiency, including over-the-phone interpretation and assistance in languages such as Arabic and Vietnamese. | | Priority Services | 24-hour telecommunication services for hearing and speech impairments via Kentucky Relay Service; embedded services like lab, imaging, and therapy within patient care areas for enhanced accessibility. | | Staff Training | Inclusive care practices supported by compliance hotlines and grievance mechanisms; training programs at partnership institutions to maintain high standards of assistance and care, including real-life simulation training for caregivers and nursing staff. |

| Department | Digital Health Services | Support for Patient Care | Enhancing Accessibility | Continuous Monitoring & Follow-Up | |-------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Care On Demand | Immediate virtual access to Board-certified doctors through an app for live video visits. | Provides on-the-spot consultations, prescription services, and follow-up care recommendations over secure HD video. | Allows for consultations from the comfort of home via the internet. | Patients receive email records of their interactions for sharing and continuous care. | | Remote Patient Monitoring | AI-integrated platform (e.g., Current Health) with alarms for vital sign trends. | Enables detection of health deterioration and facilitates early intervention, reducing hospital readmissions. | Offers monitoring from home to patients, including integration of peripheral health devices. | Provides a single clinical dashboard for patient stats and customizable alarms for targeted care. | | Telemedicine Tools | TytoCare devices (TytoHome and TytoClinic) for remote physical exams, including tools like stethoscopes, otoscopes, and thermometers. | Enhances remote consultations with high-quality diagnostic capabilities for physical exams. | Enables care in schools, workplaces, and remote areas via portable telemedicine kits. | Includes clinician dashboards, enabling efficient follow-ups with detailed exam data. | | Virtual Care App | Baptist Health Virtual Care app for primary, urgent, and pediatric care. | Diagnoses, treatments, and prescriptions are available via a secure and private connection. | 24/7 availability on mobile devices for consultations anywhere, including during emergencies or for those with limited mobility. | Facilitates faster prescriptions sent directly to the patient´s chosen pharmacy for continuity of care. | | Provider Dashboard | Quality metrics dashboard for real-time best practices alerts. | Enables providers to address care gaps, ensuring timely screenings, immunizations, and preventive care. | Streamlines access to healthcare providers´ practice alerts, reducing the need for in-person discussions. | Displays all patient metrics in one location for comprehensive monitoring. |

markdown

Department	Program	Duration	Details
Clinical Rotations	West AHEC Student Rotations	Varies	Includes acute care, long-term care, or private practice settings with housing options and preceptor-based training.
Laboratory Medicine	Trover Campus Summer Program	Two 3-week sessions	Preclinical medical students work with primary care preceptors in rural settings.
General Medicine	PGY-1 Pharmacy Residency	12 months	Includes required rotations like Internal Medicine, Critical Care, and elective options such as Cardiology and Oncology.
Nursing	The Knowledge Program	Program-Based	Up to $15,000 in funding for students pursuing RN Nursing degrees with employment commitment post-graduation.
Medical Assisting	MA Training Program	8 weeks	Includes 4 weeks of didactic coursework and 4 weeks of externship with real-world clinical skills training.
Pre-Medical Training	Pre-Med Academy	6–8 weeks	Summer mentorship program with rotations in chosen areas of interest for college students on the pre-med track.
Cardiology	Cardiology Elective Rotation	4 weeks	Focused training for pharmacy residents interested in cardiology care.
High School Outreach	Medical Academy	3 days	Hands-on exploration of various healthcare roles for high school students.

Department	Research Projects	Impact on Healthcare Professionals
Cardiology	Evaluation of medical decision-making in heart failure treatments; application of Pulsed Field Ablation (PFA) for atrial fibrillation.	Advances in cardiac electrophysiology and management of arrhythmias enhance expertise in modern treatments.
Cancer Care	Clinical trials like A071702, NRG BR-003, and others studying therapies for glioblastoma, breast cancer, and more.	Exposure to advanced oncological practices and novel therapeutic protocols enriches professional development.
Infectious Diseases	Phase 3 trials for Janssen’s COVID-19 vaccine; research on investigational vaccines for flu, RSV, and pneumococcus.	Training in vaccine trials and management of emergent viral diseases increases epidemiological expertise.
Neurology	Stroke care research focused on precision in medical decision-making and improving patient outcomes.	Improved skills in managing stroke-related complications and adoption of evidence-based practices.
Sleep Medicine	Clinical trials improving the understanding of sleep disorders and their treatments.	Development of patient-centered care skills through specialized therapeutic approaches.
Bariatric Research	Studies on surgical and non-surgical weight loss interventions and their long-term impacts.	Advancements in understanding weight management and its link to metabolic health.

Department	Affiliations	Professional Development Programs
Behavioral Health	Accreditation by the Joint Commission	Continuing education programs, Leadership development
Cancer Care	Accreditation by the American College of Surgeons Commission on Cancer	Evidence-Based Practice Showcase, Grand Rounds
Endocrinology	Collaboration with Baptist Health Medical Group	Free Clinically Based Symposia for Staff
Heart Care	Connected with Baptist Health Medical Group	Leadership Residency for Nurse Leaders
Imaging and Diagnostics	Accredited by the American College of Radiology	Annual Research Day Participation
Mother and Baby Care	Partnership with Magnet Nursing Recognition Program	New Graduate Nursing Residency Program
Neurology and Stroke Care	Accreditation for Neurology Services	Continuing Medical Education (CME) Credits
Orthopedics and Sports Medicine	Affiliated with Baptist Health Medical Group	Workshops and Best Practices Training
Palliative Care	Supported by Baptist Healthcare System	Ethical Decision-Making Seminars
Pharmacy	Postgraduate Residency Accredited by ASHP	Customized Professional Portfolio Development
Physical Therapy	Affiliated with the University of Louisville	Hands-on Clinical Training
Primary Care	Membership in Baptist Health Medical Group	Leadership and Safety/OSHA Training
Respiratory Care	Joint Commission Accreditation	Self-Study Professional Development Options
Sleep Medicine	Guidance by Certified Sleep Technologist Board	Grand Rounds Training Modules
Women´s Services	Connected with the Commission on Cancer Accreditation	Symposia on Patient-Centered Care
Wound Care	Supported by the American Nurses Credentialing Center	Training in Advanced Clinical Concepts

Department	Certification/Accreditation	Accreditation Body
Cardiology	Chest Pain with Primary PCI and Resuscitation Accreditation	American College of Cardiology
Cardiology	Heart Failure Care with Outpatient Services Accreditation	American College of Cardiology
Cardiology	Gold Plus Award with Target Stroke Honor Roll Elite	American Heart Association
Cardiology	Chest Pain MI Silver Performance Achievement Award	American College of Cardiology
Cardiology	Coronary Artery Bypass Grafting, Aortic Valve Replacement, Mitral Valve Replacement & Repair Rating	Society of Thoracic Surgeons
Surgery	Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program	American College of Surgeons
Orthopedics	Total Shoulder Replacement Certification	The Joint Commission
Stroke Care	Thrombectomy Capable Stroke Center Certification	The Joint Commission
Stroke Care	Sepsis Certification	The Joint Commission
Nursing	Magnet Designation for Nursing Excellence	American Nurses Credentialing Center
Palliative Care	Advanced Palliative Care Certification	The Joint Commission
Cancer Care	Comprehensive Community Cancer Program Accreditation	American College of Surgeons Commission on Cancer
Bariatrics	Bariatric Surgery Center of Excellence	Anthem Blue Distinction
Maternity	Blue Distinction for Maternity	Anthem Blue Distinction
Rehabilitation	Stroke Specialty Program Accreditation	Commission on Accreditation of Rehabilitation Facilities
Rehabilitation	Inpatient Rehabilitation Hospital Program Accreditation	Commission on Accreditation of Rehabilitation Facilities
Diabetes	Diabetes Management Program Recognition	American Diabetes Association
Orthopedics	Knee & Hip Replacement Accreditation	Anthem Blue Distinction
Pharmacy	Specialty Pharmacy Accreditation	Accreditation Commission for Health Care (ACHC)

Award	Description
Best Places to Work in Kentucky	Named among the Best Places to Work in Kentucky for 13 consecutive years.
1 in Metro Louisville	Ranked 1 in Metro Louisville multiple times by U.S. News & World Report.
High Performing in U.S. News Rankings	Recognized as high performing in nine adult procedures and conditions, including abdominal aortic aneurysm repair, heart bypass surgery, and knee replacement.
Magnet Recognition	Awarded twice by the American Nurses Credentialing Center for nursing excellence.
Heart Attack Receiving Center	National accreditation through the American Heart Association’s Mission: Lifeline program.
Target Stroke Gold Plus Elite	Received for two consecutive years for meeting benchmarks in stroke care.
Joint Commission Accredited Stroke Center	Recognized since 2007.
CARF Accreditation	Commission on Accreditation of Rehabilitation Facilities for general medical and stroke since 1984.
Gold Award for Heart Attack Care	Received for excellence in heart attack care.
Excellence in Breast Care	National accreditation for breast care services.
Center of Excellence for Wound Care	Recognized for excellence in wound care services.
Excellence in Patient Care for CBC Group	National certification received by the Consultants in Blood Disorders and Cancer Group.
Commitment to Breastfeeding Services	Recognized for dedication to breastfeeding services.
Bariatric Surgery Center of Excellence	Designated center of excellence for bariatric surgery.
Breast Imaging Center of Excellence	Recognized for excellence in breast imaging.
Lifetime Achievement Award	Received by Sue Stout Tamme from Louisville Business First Health Care Heroes.
Women´s Choice Award	Recognized among the best hospitals for patient recommendations and care.

Department	Program Description
Family Medicine	Three-year residency program designed for physicians pursuing a specialty in family medicine.
Pharmacy	PGY1 Pharmacy Residency includes clinical practice, research, and teaching in a large community hospital setting.
Nursing	A comprehensive RN Residency program designed for educational and clinical transitions for new graduate nurses.
Medical Laboratory Science	Program focusing on performing diagnostic tests, health monitoring, and aiding in treatment decisions.
Surgical Technology	Prepares technologists for assisting in surgical procedures under supervision.
Radiography	Trains participants in diagnostic x-ray exams and assisting physicians in disease diagnosis.
Sleep Technology	Prepares professionals for sleep disorder diagnosis and treatment procedures.
Nuclear Medicine Technology	Training in the use of radioactive pharmaceuticals for diagnosis and treatment of diseases.
Occupational Therapy Assistant	Trains assistants to help clients regain or learn functional skills for daily living.

Department	Specialty Training/Residency Programs
Pharmacy	PGY1 Pharmacy Residency, including rotations in Critical Care, Infectious Diseases, Internal Medicine, Ambulatory Care, and more.
Nursing	Registered Nurse (RN) Residency Program focusing on clinical concepts, professional practice, and healthy work environment.
Medical Assistants	Comprehensive MA Training Program covering anatomy, pharmacology, vaccine handling, EKGs, and vital signs.

| Department/Service | Support Options for Uninsured Patients | |------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Financial Assistance | Full assistance (100%) for families earning =300% of the federal poverty level; partial assistance (50%) for families earning 301%-400% of the federal poverty level. Discounts for uninsured are available based on income level. Applications are required; assistance is available for completion. | | Payment Plans | No-interest payment plans are offered. Staff will work with patients to create manageable arrangements. | | Emergency Care | Care is provided to all patients, regardless of financial ability, for emergent or medically necessary care. Services are not delayed or denied in life-threatening situations. | | Discounted Services | Automatic discounts of up to 74% on hospital charges for uninsured patients are available. Sliding-scale discounts based on income levels are applied. | | Alternative Insurance Guidance | Assistance in identifying federal or state programs like Medicaid or Supplemental Security Income (SSI). Dedicated representatives help patients explore and apply for coverage. | | Charity Care and Debt Forgiveness | Charity care programs available for eligible patients; bills may be canceled based on income thresholds. Applications are considered up to 240 days after the first bill. | | Application Support | Applications for financial assistance can be submitted via online portals such as MyChart, email, fax, or mail. Assistance with forms and document collection is available. | | Contact Information | Patient Financial Services: (502) 253-6150 for assistance with discounts, payment plans, or program eligibility. |

Department	Research Institution / Lab	Collaborations
Cardiology	Cardiovascular Innovation Institute (CII), University of Louisville	Focuses on heart and vascular disease research in collaboration with Baptist Health and Jewish Hospital.
Cancer Care	James Graham Brown Cancer Center, University of Louisville	Conducts advanced cancer research and supports Baptist Health Louisville´s clinical trials for groundbreaking therapies.
Neurology & Stroke Care	Envirome Institute, University of Louisville	Collaborates on environmental and neurological health research with Baptist Health Louisville.
Molecular Cardiology	Institute of Molecular Cardiology, University of Louisville	Engages in collaborative research on cardiovascular mechanisms and treatments with Baptist Health.
Rehabilitation	Frazier Rehabilitation Institute, University of Louisville	Partners with Baptist Health in physical medicine and rehabilitation research and education.
COVID-19 Research	University of Kentucky Center for Clinical and Translational Science	Collaborated on Janssen’s Phase 3 COVID-19 vaccine clinical trial, alongside Baptist Health and Norton Healthcare.
Rural Medicine	Trover Campus, University of Louisville School of Medicine	Provides clinical training and rural health research collaboration with Baptist Health Deaconess.

Department	Mentorship and Advisory Programs
Pharmacy Residency Program	Residents select a Residency Mentor at the end of Orientation. Mentor/mentee meet monthly for the first three months, then quarterly thereafter. Mentor provides career guidance, advocacy, and professional support. Dedicated research mentors and project-specific content experts are assigned. Participation in a Teaching and Learning Certificate Program through Sullivan University.
Clinician Mentoring Program	Structured mentoring committees tailored to mentee career goals. Committees include 3-6 members, with a section or division chief as chair. Focus on career advancement, work satisfaction, and burnout mitigation. Committee is disbanded after meeting career milestones or departure.
Nursing	Structured mentoring for new nurses, lasting 6 months to a year. Regular meetings between mentors and mentees to improve job satisfaction and reduce stress. Focus on self-confidence, stress management, and transition to independent practice. Mentor training and support provided by program coordinators.
Surgical Training	Four mentor roles: advisor, coach, sponsor, and cheerleader. Structured guidance on technical skills, career planning, and networking. Sponsors provide access to academic circles and professional advancement opportunities. Mentorship focuses on mentee career mapping and decision-making in specialties.
Medical Education (Trover Campus)	One-on-one clinical preceptor pairing during summer sessions. Mentorship through primary care preceptors in small-town clinical settings. Goal to guide students toward any specialty while preparing for rural practice.