✅ Summary of Positive Reviews
Sunrise Hospital and Medical Center is highly appreciated for its dedicated and compassionate nursing staff, particularly in the Rehabilitation Unit. Patients note the extra effort made by the nurses to accommodate specific dietary preferences and personal requests, creating a comforting environment for recovery. The hospital´s flexibility in offering personalized food options and the ability to receive non-standard items like almond milk and coffee at any time is praised. Such small touches convey empathy and attentiveness that patients find uplifting during their stay, contributing positively to their healing journey.
❌ Summary of Negative Reviews
Sunrise Hospital and Medical Center faces significant criticism for long wait times and perceived indifference from staff. Multiple patients report extended periods without medical attention, leading to uncomfortable and distressing experiences. Complaints include lacking timely care for serious conditions, insufficient communication, and inadequate patient advocacy. Issues with cleanliness in common areas and a lack of personalized care further exacerbate patients´ dissatisfaction. For those with urgent needs or chronic conditions, these experiences contribute to a perception of the hospital as disorganized and unresponsive, leading to negative experiences and reluctance to return.