St. John´s Riverside Hospital

Department	Name	Title	Area of Expertise/Responsibility
Administration	Ronald Corti	President & Chief Executive Officer	Hospital operations, strategic leadership, financial oversight, overall patient care quality
Administration	Dennis M. Keane	Chief Financial Officer	Financial management, budgeting, fiscal strategy, financial operations
Administration	Michael DiGiorno, DO	Chief Operating Officer	Hospital operations, medical group management, ancillary services, strategic initiatives, renovation oversight
Medical Leadership	Paul Antonecchia, MD	Chief Medical Officer	Clinical oversight, physician leadership, medical staff performance, quality of care
Nursing	Herta Muller, MSN, RN	Chief Nursing Officer	Nursing operations, patient care standards, nursing education and policy
Administration	Nancy Magliocca, MS, RN	Chief of Staff | Associate Vice President	Administrative coordination, executive support, staff leadership
Human Resources	Nora Donoher	Director of Human Resources	Personnel management, staff development, recruitment
Orthopedic Surgery	David Lent	Chief, Department of Orthopedic Surgery	Surgical leadership, orthopedic program oversight
Emergency Medicine	Mark Silberman, MD	Chief of Emergency Medicine / Program Director, Emergency Medicine Residency	Emergency care leadership, residency training, clinical oversight
Robotic Surgery	Jonathan Arad, MD, FACS	Chief of Robotic Surgery	Robotic surgery, minimally invasive procedures, surgical innovation
Project Analysis & Patient Experience	Laura Cicciu	Senior Project Analyst / Patient Experience Coordinator / Grants Manager	Project management, patient satisfaction, grants administration
Board of Trustees	Pamela Barnes	First Vice Chairman / Treasurer	Board leadership, finance, governance
Board of Trustees	James R. Letsen	Chairman	Board direction, strategic oversight
Board of Trustees	Gerald T. Malone	Second Vice Chairman	Board support, governance
Board of Trustees	Iyad Annabi, MD	Secretary	Board documentation, medical leadership
Board of Trustees	Kevin T. Fay	Assistant Secretary	Board administration, governance
Board of Trustees	Additional Trustees:	Jonathan Bauman, MD; Jim Bostic, Th.D.; Melvina M. Carter; Steve Centrillo; Robert DeMatteo, MD; Lawrence H. Ecker; Gregory M. Fisk; Br. Luis E. Hernández Rivas CFC; Mark Herrmann; Ann Kachmar; Wm. Lee Kinnally, Jr., Esq.; Richard F. Komosinski; Thomas T. Lee, MD; Jeanne Martinelli; Daniel Minerva; Ammir Rabadi, MD; Michael Schreiber, MD; Hon. Cecile D. Singer	Governance, community representation, strategic development

Department	Common Services/Procedures	Average Fees & Pricing Structure	Cost Variations	Financial Assistance & Payment Options
Cardiology	EKG, Echocardiogram, Stress Testing, Nuclear Cardiology (Myocardial Perfusion), Pacemaker Insertion, Drug Therapy, Biventricular Pacing, Ventricular Assist Devices	Outpatient diagnostics start from $8.80 and up (with financial assistance). Ambulatory surgery (e.g. pacemaker) starts at $150 and up. Standard charges for uninsured/non-qualifying: higher without discounts.	Higher complexity (e.g. device implantation, extended inpatient care) increases costs. Separate professional fees apply for specialists and proceduralists.	Health Solution Charity Care, payment plans (usually =10% of pre-tax income), Medicaid/Medicare, commercial insurance, discounts for uninsured/underinsured. Confidential counseling available.
Oncology	Cancer screening (breast, cervical, colorectal), Diagnostic biopsies, IV chemotherapy/Infusion, Radiation therapy, Palliative care, Patient Navigation	Outpatient visits from $8.80 and up (with financial assistance). Complex procedures (chemotherapy, advanced diagnostics) start at $150 and up for qualifying applicants.	Fees increase for advanced treatments (e.g. multiple cycles of chemo, multi-modal therapies, extended stays). Individual oncologist bills are separate.	Health Solution Charity Care, payment plans, Medicaid, Medicare, commercial insurance. Individual counseling for assistance eligibility and applications.
Neurology	Consultation, EEG, EMG, Stroke Care/Emergency Management, Diagnostic Imaging (MRI, CT)	Outpatient consultation from $8.80 and up (with financial assistance). Ambulatory procedures and neuroimaging: $150 and up. Higher rates for standard charges (non-qualifying).	Advanced imaging/tests and specialist involvement add cost. Emergency or inpatient stroke care billed at higher rates. Separate neurologist fees may apply.	Health Solution/Charity Care, payment plans, Medicaid/Medicare, insurance. Confidential financial counseling available.
Orthopedics	Consultations, X-rays, MRI, Arthroscopy, Joint Replacement (e.g., Makoplasty partial knee replacement), Fracture Care, Physical Therapy	Outpatient diagnostic services from $8.80 and up (qualifying). Ambulatory surgery and MRI/CT from $150 and up. Significant variation for complex surgery and joint replacements.	High-complexity or robotic-assisted procedures increase costs. Separate surgeon and anesthesia bills. Inpatient stays add to total charges.	Health Solution discounts, flexible payment plans, commercial insurance, managed Medicare/Medicaid. Financial counseling available.
Outpatient Services	Bloodwork, Diagnostic Imaging, Minor Procedures, Follow-up Care, Preventive Screenings	Most services for adults begin at $8.80 and up depending on income/assistance status. Inpatient admissions start at $150 and up. Emergency visits for children and pregnant women may be $0 with assistance.	Charges vary by service and complexity. Separate provider bills for services by radiologists, anesthesiologists, etc.	Health Solution financial assistance, payment plans (=10% pre-tax income), Medicaid, Medicare, commercial insurance, additional discounts for uninsured.

Department / Service	Special Program for Low-Income or Long-Term Care	Details	Contact / Location
Financial Assistance	Health Solution / Charity Care Program	Sliding scale discounts or nominal fees for uninsured/underinsured based on income and family size; assistance with Medicaid/CHP/Family Health Plus applications; payment plans; available regardless of immigration status; applies to all hospital services except cosmetic surgery and physician fees.	Financial Assistance Office: (914) 964-7799, 2 Park Ave, Yonkers, NY, 4th Floor
In-Home Care	Home Health Care Services (Riverside At Home)	Skilled nursing, therapy, disease management, medication administration, wound care, palliative care at home for eligible patients recovering from illness, injury, or surgery.	Coordinated with provider referral; covered by Medicare/Medicaid/insurance; consult Financial Assistance Office
Palliative & Hospice Care	Inpatient & In-Home Palliative Care	Symptom management and quality of life care for patients with advanced or terminal illnesses; includes medical, emotional, and spiritual support.	Request via hospital social worker or Financial Assistance Office
Outpatient Day Programs	Behavioral Health / Day Treatment Centers	Comprehensive outpatient addiction recovery and mental health programs, including day and evening programs; sliding scale available. MAT (Medically Assisted Treatment) and peer support included.	Comprehensive Recovery Center: 2 Park Ave, Yonkers, NY; (914) 964-7425
Social Support	Social Work / Case Management	Assessment and referrals for legal, housing, nutrition, insurance, and community-based resources; support groups and education for chronic disease, maternity, recovery.	Contact hospital social work department or patient navigator
Income Support Services	Assistance Programs via NYConnects	Support with enrolling in government and community benefit programs, employment assistance, and financial resource navigation for long-term care needs.	NYConnects Referral: via hospital case management

| Department/Service | Payment Plan Option | Installment Options | Interest-Free Plan | Flexible Structure | Additional Notes | |-------------------------------------|---------------------------------------------|-------------------------------------|---------------------|-------------------------------|--------------------------------------------------------------| | All (High-Cost Procedures) | Standard Hospital Payment Plan | Payments capped at 10% monthly gross income | Yes | Yes | Financial counselor can tailor plan to income; apply in person or by phone | | All (High-Cost Procedures) | Health Solution Charity Care Program | Amount determined by income, with capped monthly installments | Yes | Yes | Discounts/charity care for income-eligible patients | | Inpatient, Outpatient, ER | Sliding Scale Based on Federal Poverty Level| Minimum payment $150; outpatient/ER start as low as $0 for some | Yes | Yes | Nominal fees for lowest-income patients | | All (Non-Emergency) | Pre-service Payment or Deposit | Deposit or payment in full before service for non-emergency | N/A | Yes | Applies only to scheduled, non-urgent care | | All Departments | Payment Plan for Non-Qualifying Patients | Capped monthly installment, may receive 15% discount | Yes | Yes | Payment plan based on patient responsibility and income | For confidential, personalized assistance with applications or structuring payments, patients should contact the hospital’s Financial Counselor directly.

Department/Service	Description	Contact	Languages	Cost Guidance & Estimates	Financial Support Options	Application Assistance	Geographic Eligibility
Patient Financial Services	Confidential assistance for financial concerns, billing, insurance, payment plans, and financial aid.	Financial Counselor: (914) 964-7799 2 Park Avenue, 4th floor, Yonkers, NY 10703	English, Spanish, other languages upon request	Yes: Online treatment cost-estimation tool Comprehensive pre-care estimates based on insurance and benefits information Assistance via phone: (914) 964-4664 or (914) 964-4545	Discounted rates for uninsured/underinsured based on household income (Health Solution/Charity Care Program) Sliding fee scale and nominal payments for low-income patients Payment plans available if unable to pay in full Free or low-cost insurance application help (Medicaid, Child Health Plus, Family Health Plus) 15% discount for non-qualifying patients No fees for prenatal/pediatric ER/Clinic visits for qualifying patients	Financial Counselor provides guidance and helps fill out applications Assistance in multiple languages Walk-in at specified address Cannot require payment while application is under review (if documents provided)	All New York State residents (Emergency services) Westchester, Orange, Putnam, Rockland, Bronx, Manhattan, Brooklyn, Queens (Non-emergent services)
Billing/Insurance Counseling	Guidance on insurance coverage, payment responsibility, and out-of-pocket costs	(914) 964-4664	English, Spanish	Yes: Standard charges available upon request Personalized estimates before service	Explanation of all available payment plans Discounted fee-for-service for eligible uninsured patients	Staff available for direct counseling and application guidance	Same as above
Charity Care (Health Solution Program)	Financial aid program for eligible patients unable to pay all or part of hospital bills	Financial Counselor: (914) 964-7799	English, Spanish, other languages upon request	Yes: Pre-care obligation/deposit information for non-emergency services	Sliding scale discounts based on Federal Poverty Guidelines Special consideration for high-cost services or medical necessity Maximum payment plans: not more than 10% of pre-tax income	Assistance in completing applications Guidance on necessary documentation	Same as above
General Assistance	Support for complaints, appeals, and navigating external aid	NY State Dept. of Health Complaint Hotline: 1-800-804-5447	English, Spanish	N/A	Guidance on next steps for unresolved billing/financial issues	N/A	N/A

| Accommodation Category | Details | Department A-Z | |-------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------| | Physical Accessibility | Facility is accessible by public and private transportation; ample parking and wheelchair access; modernized accessible entrances and patient areas | All Departments | | Assistive Devices | Use of advanced biomedical equipment, patient-controlled analgesia, beds with alarms for fall prevention, non-slip socks, and cushioning for pressure sore prevention | All Inpatient Units | | Communication Aids | Services for deaf/hard of hearing and visually impaired; staff trained to communicate clearly with courtesy and respect; patient portal for alternate communication | All Departments | | Priority Services | Fast Track Emergency Services for quicker doctor access; fall risk monitoring; transportation to/from treatment programs | Emergency, Behavioral Health, Physical Therapy | | Staff Training for Inclusive Care | Staff trained in multidisciplinary approaches for autism, developmental, learning, physical and psychiatric disabilities; continuous training in safety, communication, and patient assistance | All Departments | | Disabilities Served | Autism, deaf/hard of hearing, developmental disabilities, psychiatric, learning, physical disabilities, medically fragile, traumatic brain injury, visually impaired, chemically dependent | Behavioral Health, All Clinical Services | | Specialized Medical Services | Psychiatric, psychological, nutrition, clinical, physical therapy, stroke care, substance use rehab, telehealth options, MAT programs | Psychiatry, Physical Therapy, Cardiology, Behavioral Health | | Patient Safety Measures | Bed alarms, staff assistance for mobility, hazard-free rooms, regular repositioning for immobile patients, vigilance for fall/trauma prevention | All Inpatient Units | | Communication Support | Patient information available in multiple formats via secure patient portal; proxy access for authorized caretakers | All Departments | | Recreational and Therapy Services | Activities therapists provide arts, music, yoga, gardening, evidence-based therapy for physical and psychiatric disabilities | Behavioral Health, Physical Therapy | | Age Inclusive Services | Services available for children (6+), adults, and seniors | All Departments | | Multilingual Services | Specialized programs and staff for Spanish-speaking patients | Behavioral Health | | Transportation Services | Hospital-provided transportation for patients in treatment programs | Behavioral Health |

Department	Digital Health Service	Description	How It Supports Care
Cardiology	Remote Holter Monitoring	Patients wear a portable ECG device for 24-48 hours; results are uploaded to electronic records.	Enables continuous cardiac monitoring, early detection of arrhythmias, and remote physician review.
Community-Based Services	Mobile Health & Education Tools	Rapid HIV/Hep C testing via mobile van and digital connections to preventive services.	Improves outreach, facilitates access to preventive care, supports follow-up and linkage to community resources.
Diagnostics	PACS System	Digital imaging storage and distribution network.	Allows physicians remote access to imaging, streamlines consultations, expedites diagnosis.
Diagnostics	Electronic Medical Records Integration	All diagnostic results immediately available in digital records accessible to participating providers and patients.	Ensures up-to-date, shared patient data for coordinated care and efficient follow-up.
Emergency Medicine / Urgent Care	Virtual Video Visits	Video appointments for urgent medical concerns accessible via smartphone, tablet, or computer.	Increases accessibility for urgent needs; reduces unnecessary in-person visits; extends timely care for patients at home.
General Medicine	Telemedicine Appointments	Routine and follow-up appointments conducted by video call for primary care and specialty services.	Enhances access for patients with mobility, transport, or scheduling barriers; supports ongoing care and monitoring.
Internal Medicine	Online Consultations	Providers offer consultations and follow-up care through secure digital platforms.	Facilitates communication, supports prescription renewals, lab result discussions, and care plan modifications remotely.
Laboratory	Patient Portal Access to Lab Results	Patients can view lab and radiology results online as soon as they are available.	Promotes patient engagement, transparency, and timely follow-up actions.
Patient Information Management	MyStJohnsHealth Patient Portal	Secure web portal for accessing health summaries, test results, medication lists, allergies, immunization records, visit history, and discharge summaries.	Empowers patients and families to participate in care, track health, communicate securely, and coordinate with providers.
Radiology	Diagnostic Image Sharing	Digital images (CT, MRI, X-ray, etc.) are shared electronically with clinicians and available to patients through portal.	Enables remote review, enhances interdisciplinary collaboration, and speeds up diagnostic and treatment pathways.
Specialty Services	Video Visits for Specialty Care	Remote consultations with specialists via telehealth platforms using video conferencing.	Provides access to specialized care without geographic barriers, supports continuity for chronic disease management.

| Department | Icon | Rotations / Clinical Training | Classes / Didactics / Seminars | Practical Training / Special Programs | |---------------------------------------|-----------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Emergency Medicine | fa-brain | Sports Medicine, Toxicology, Administration, Anesthesia, Simulation, Wilderness Medicine, Pediatrics, EMS, ABC News; Residents may do in-house and away electives; Point-of-Care Ultrasound rotations (1st & 2nd year); Work with Empress EMS; Exposure to multiple sites from small community ED to large urban tertiary center | Regular didactic sessions; Faculty with diverse fellowship/specialty backgrounds; Ultrasound Journal Club; Bronx SonoWars; Monthly and yearly conferences; Research and scholarly presentations at national meetings; Teaching of medical students (rotations via VSLO) | Heavy involvement in research; Dedicated ultrasound faculty, bootcamp and blog; Resident Research Grant and travel funding; Participation in national conferences (Bronx SimWars, NY ACEP, ALLNYCEM); Leadership roles in committees (hospital & residency) | | Internal Medicine | fa-heartbeat | PGY1: Inpatient (18wks cat/16wks prelim), Ambulatory (4wks), Night Float (8wks), Emergency Med (2wks), Critical Care (8wks), Electives (4-6wks), Vacation (4wks);
PGY2: Inpatient (12wks), Ambulatory (10wks), Ambulatory Selective (2wks), Night Float (8wks), Critical Care (8wks), Women´s Health (2wks), Medical Admitting (2wks), Vacation (4wks), Elective (4wks);
PGY3: Inpatient (6wks), Ambulatory (10wks), Medical Admitting (4wks), Oncology (4wks), Critical Care (8wks), Cardiology (2wks), Geriatrics (4wks), Neurology (2wks), Elective (8wks), Vacation (4wks);
Elective options: Cardiology, Nephrology, Endocrinology, GI, ID, Anesthesia, Radiology, Hospitalist Medicine, Away elective | Morning report (Wed-Fri, 7am); Noon conference (Wed-Fri, protected time); Monthly multidisciplinary tumor board; Monthly M&M/Quality Improvement conference; Journal club; Case studies; Workshops on communication, education, team building; Guest & core faculty lectures; Multispecialty didactics | Assigned mentors for academic and professional development; Performance improvement & patient safety projects; Residents on hospital & residency committees; Teaching MS3/MS4 students in core rotations; Board study mentoring; Opportunities for scholarly project grants and stipends; Simulation training and workshops | | Nursing (Cochran School) | fa-user-nurse | Medical-Surgical Nursing, Maternity Nursing, Advanced Medical-Surgical, Psychiatric Nursing (varied semesters, with lecture and clinical components); Clinicals in diverse acute and community care settings; Human Patient Simulator used for practical experience | Courses in Nursing Process, Nursing Theory, Nutrition, Effective Communication, Dosage & Calculation, Pathophysiology, and more standard didactics per AAS program structure | Hands-on clinical experiences; Opportunity to care for adult and pediatric patients, families, and psychiatric patients in real-world settings; Integration of Watson’s theory of caring in practice; Concept mapping; Critical thinking foundation; Preparation for NCLEX-RN licensure |

Department	Collaborative Research Projects	Clinical Trials / New Treatments / Medical Devices	Impact on Healthcare Professionals’ Advancement
Age-Friendly Care	Participation in national Age-Friendly Health Systems initiative implementing the 4Ms framework (What Matters, Medication, Mentation, Mobility) via multidisciplinary committee with nursing, medicine, pharmacy, physical therapy, and IT.	Adoption and iterative improvement of delirium screening tools (CAM, Nu-DESC), bedside mobility assessments, enhanced physical therapy for seniors; ongoing data-driven care optimization.	Empowers multidisciplinary teams to break down communication silos, fosters innovation in geriatric care, generates regular teamwork and leadership opportunities.
Addiction Medicine	Enhanced Medication-Assisted Treatment (MAT) program, regional collaboration through Montefiore Hudson Valley Collaborative PPS to address community addiction needs and best practices.	Expanded MAT access and outreach, evidence-based addiction recovery strategies targeting Westchester residents.	Expands expertise in addiction management, fosters inter-institutional learning and best-practice dissemination.
Cancer Care	Leader in community-based cancer screening, navigation, and outreach, particularly for underserved female populations; long-term participation in Komen Grant for breast cancer screening.	Enhanced breast, cervical, colorectal screening; high-impact navigation services; palliative care innovations for cancer patients.	Promotes oncology and palliative care training, interprofessional program development, and mentorship in multidisciplinary cancer management.
Cardiology	Collaboration in advanced diagnostic modalities, quality improvement committees for cardiovascular risk identification and management.	Integration of ACR-accredited imaging, 3D mammography, and interventional radiology for early detection and minimally invasive treatment.	Expands cardiology professionals’ diagnostic toolset, supports participation in research and continuous quality improvement.
Emergency Medicine	Joint research projects with EMS providers, Bronx Sonowars ultrasound research, multi-institutional academic collaborations and elective research rotations.	Implementation of advanced technologies (e.g., MAKOplasty orthopedic robot, da Vinci robotic system), Emergency Department expansion with tiered care system.	Supports resident and faculty research publication, presence at national conferences, mentorship, and pursuit of advanced degrees (MPH, MBA).
Nursing (Cochran School)	Restructured curriculum for modern clinical practice, interprofessional education, and community outreach integration.	Hands-on experience with contemporary clinical technologies and patient-centered care delivery.	Prepares new nurses with research, leadership, and teaching opportunities; fosters advancement and mentorship in clinical education.
Women’s & Maternal Health	Collaborative projects addressing disparities in maternal care, in partnership with organizations like Sister to Sister International; robust community input process in program design.	Outcomes-focused interventions to reduce Cesarean rate disparities, enhanced perinatal screening and patient education.	Creates platform for multidisciplinary training, public health research, and regional health equity leadership.
Community Health Research	Participation in GNYHA Survey Collaborative, Westchester County public health research, Committee for Achieving Regional Equity (CARE’s) for ongoing needs assessment and program evaluation.	Development and implementation of programs for chronic diseases, health equity, and diagnostic access; innovative data-driven community interventions.	Supports training in epidemiology, public health, and evidence-based community intervention strategies.
Diagnostic Imaging	Quality-improvement research on imaging protocols, collaboration with board-certified radiologists across 130,000+ annual images.	Use of iDOSE low radiation techniques, PACS system, advanced CT, MRI, ultrasound, and interventional procedures.	Elevates imaging and radiology standards, provides real-time access to data for clinical research and continuous learning.
Multidisciplinary Committees	Asthma Action, Diversity & Inclusion, Sepsis, Palliative & Pain, Ethics, Performance Improvement, and Pharmacy & Therapeutics committees; active involvement in hospital-wide research and policy innovation.	Continuous development of clinical protocols and quality metrics, fostering culture of research and evidence-based practice.	Offers leadership and committee roles, networking, and cross-departmental professional growth.

Department	Affiliated Organization	Professional Development Programs / Opportunities
Emergency Medicine	Lake Erie College of Osteopathic Medicine (LECOM); Albert Einstein College of Medicine; National EM associations (ACEP, SAEM, CORD)	In-house and away electives, ultrasound boot camp, Bronx Sonowars, monthly ultrasound journal club, travel funds for national/international conferences, research publication stipends, Resident Research Grant, support for advanced degree tuition (MPH/MBA), residency committee participation, teaching rotations for medical students, mentorship, networking, and leadership roles in national organizations
Internal Medicine	Lake Erie College of Osteopathic Medicine (LECOM); New York Medical College	Residency program, clinical instruction for medical and pharmacy students, multidisciplinary training, mentorship from clinical instructors, opportunity for post-graduate training in the local area, collaboration on clinical research
Nursing	Cochran School of Nursing	Oldest hospital-based nursing school in the metropolitan area, nursing education programs, clinical rotations, professional development workshops, community outreach and patient-focused care training
General Hospital	Joint Commission on Accreditation of Healthcare Organizations (JCAHO); New York State Health Department	Accreditation-driven staff development, quality improvement initiatives, access to advanced medical technology training, participation in accreditation processes and standards updates
Multi-specialty Clinical Education	Montefiore Health System	Integrated electronic health record system (Epic@Montefiore) training, formal and self-registration session options, Super User training programs, collaborative continuing medical education, joint quality improvement and research efforts, access to Montefiore’s science-driven medicine and CME events

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Department	Certification/Program	Accreditation Body
Cardiology	Various Cardiology Diagnostic Services	American College of Radiology (Diagnostic Imaging)
Diagnostic Imaging	Accredited Diagnostic Imaging Center	American College of Radiology
Laboratory Services	Highly Trained, Licensed Medical Laboratory Technologists	New York State Health Department, Joint Commission
Internal Medicine	Residency Program (Three-year categorical & one-year preliminary)	ACGME (Accreditation Council for Graduate Medical Education)
Nursing	Cochran School of Nursing, Infusion Nurse Certification	New York State Health Department, Infusion Nurses Certification Corporation (INCC), Joint Commission
Primary Care	Certified Family Nurse Practitioners (ANCC, AAHIVM)	American Nurses Credentialing Center (ANCC), American Academy of HIV Medicine (AAHIVM)
Hospital Accreditation	Institutional Accreditation	New York State Health Department, Joint Commission on Accreditation of Hospitals
Stroke Care	Stroke Quality Achievement Award	Not specified (Award recognition, typically by American Heart Association or state body)

Department	Internship/Observation Opportunities	Eligible Students
Emergency Medicine	ACGME-accredited 3-year Emergency Medicine Residency; Clinical rotations	Medical students, residents
Internal Medicine	ACGME-accredited 3-year categorical and 1-year preliminary medicine tracks	Medical students, residents
Nursing	Cochran School of Nursing clinical rotations and training programs	Nursing students
Behavioral Health	Clinical training through inpatient units	Medical, nursing, allied health students
Imaging Services	Observation and hands-on training in imaging/ultrasound	Allied health students
Laboratory	Clinical laboratory training opportunities	Allied health students
Pharmacy	Clinical pharmacy rotation opportunities	Pharmacy students
Medical Assistant	Medical assistant internships in clinical settings, including Emergency Department	Medical assistant students
Phlebotomy	Phlebotomy training and observation	Phlebotomy students

Department	Award Name	Awarding Organization	Year	Description
Oncology	Commission on Cancer Outstanding Achievement Award	American College of Surgeons Commission on Cancer (CoC)	2011 Surveyed	Recognizes cancer programs for excellence in quality care and compliance with CoC standards; only hospital in Westchester included.
Stroke	Stroke Silver Plus Quality Achievement Award	American Heart Association/American Stroke Association Get With The Guidelines®	12 Consecutive Months (prior to Summer 2012)	For high adherence to nationally accepted standards for stroke care. Only hospital in Westchester County awarded this distinction at the time.
Stroke	Primary Stroke Center Gold Seal of Approval®	The Joint Commission	2020	Disease-Specific Certification for stroke care, demonstrating compliance with performance standards and evidence-based guidelines.
Nursing	DAISY Award for Extraordinary Nurses	DAISY Foundation	Ongoing	International recognition given to nurses for skillful and compassionate care.
Staff/Employee	STAR of the Month Award	St. John´s Riverside Hospital	Ongoing	Monthly internal award recognizing staff for outstanding service, positive attitude, and contributions to service excellence.
Community / Corporate Relations	Corporate Support Award	Indian American Cultural Association of Westchester	2024	For contributions to the 2023 Heritage of India Festival.
Surgery	America’s 100 Best Hospitals for Prostate Surgery Award™	Healthgrades	2024	Superior clinical outcomes in prostate removal and transurethral prostate surgery.
Gynecology	Gynecologic Surgery Excellence Award™	Healthgrades	2021, 2022, 2023	Superior outcomes in gynecological surgery.
Labor & Delivery	Labor and Delivery Excellence Award™	Healthgrades	2021, 2022, 2023	Superior clinical care for women during and after childbirth.
Hospital (General)	Women´s Choice Award	Women´s Choice Award	Unspecified	Identifies America´s Best Hospitals based on clinical outcomes and patient experience.

| Department | Residency / Training Program | Accreditation | Program Length | Department Icon | |------------------------------------------|------------------------------------------|---------------|---------------|--------------------------------------| | Emergency Medicine | Emergency Medicine Residency | ACGME | 3 years | | | Internal Medicine | Internal Medicine Residency (Categorical & Preliminary) | ACGME | 3 years (Categorical), 1 year (Prelim) | |

Department	Residency/Specialty Training Program	Program Type	Accreditation	Duration
Emergency Medicine	Emergency Medicine Residency	Residency (categorical)	ACGME	3 years
Internal Medicine	Internal Medicine Residency	Residency (categorical and preliminary)	ACGME	3 years (categorical), 1 year (preliminary)

| Department/Service | Description | Contact / How to Access | |----------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------| | Financial Counseling | Confidential assistance for uninsured patients to assess eligibility for financial assistance, payment plans, free or low-cost insurance (e.g., Medicaid, Child Health Plus, Family Health Plus). Help is available in multiple languages. | Financial Counselor: (914) 964-7799, 2 Park Ave, 4th Fl. | | Health Solution (Charity Care Program) | Discounted fee-for-service program for uninsured/underinsured. Sliding scale discounts based on income and family size for all hospital services (except cosmetic surgery and most physician charges). Hospital services covered include ER, inpatient, outpatient, surgery. | Apply via Financial Counselor. | | Payment Plans | Payment plans offered to those who cannot pay in full, including those above charity care income limits. Monthly payments capped at 10% of pre-tax income. | Financial Counselor: (914) 964-7799 | | Emergency Care Guarantee | Emergency services provided 24/7 to all, regardless of insurance status or ability to pay. Care is prioritized by severity of condition. | ER Registration, Andrus Pavilion: (914) 964-4516 | | Discounted Services | Outpatient/emergency room charges for children and pregnant women may be $0; adults start at $8.80 and up. Inpatient admission and procedures start at $150 and up, depending on income. Sliding scale applies based on federal poverty guidelines. | Financial Counselor: (914) 964-7799 | | Application Assistance for Insurance | Guidance and direct application help for Medicaid, Child Health Plus, Family Health Plus, and referrals for New York State of Health Marketplace. | Financial Counselor: (914) 964-7799 | | Patient Advocacy & Case Management | Patient advocates and social workers available to guide uninsured patients through care, discharge planning, and connection to community resources. | Onsite in ER and available on request | | Price Transparency & Estimates | Standard charges and price estimates available. Discounts for self-pay/uninsured patients not eligible for Health Solution. | Patient Financial Services: (914) 964-4664 | | Multilingual Support | Financial counseling and application assistance available in multiple languages. | Financial Counselor: (914) 964-7799 | | Application Deadlines | Health Solution applications accepted up to 180 days after service is rendered. Bills are paused during application review if all documents are submitted. | Apply through Patient Financial Services | | Appeals & Complaints | Assistance for resolving billing or financial disputes. NY State Department of Health complaint hotline available. | NY State: 1-800-804-5447 |

| Department | Partnered Research Institution / Lab | Description of Collaboration / R&D | Affiliated University / Research Center | |--------------------------------------------|--------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------| | Emergency Medicine | Lake Erie College of Osteopathic Medicine (LECOM) | Collaborative clinical teaching, multidisciplinary instruction, medical and pharmacy student placements, support for research and electives | Lake Erie College of Osteopathic Medicine | | Cardiology | Montefiore Health System | Joint patient care, increased access to subspecialists, collaborative protocols, access to Montefiore´s research infrastructure | Montefiore Health System, Montefiore Einstein Center for Cancer Care | | Internal Medicine | Lake Erie College of Osteopathic Medicine (LECOM) | Residency training collaboration, clinical research in community medicine | Lake Erie College of Osteopathic Medicine | | Nursing | Mercy University | Discounted graduate and undergraduate nursing degrees, clinical rotations, workforce development | Mercy University | | Medical Education | Albert Einstein College of Medicine, LECOM | Medical student rotations, faculty mentorship for research, ultrasound research collaboration | Albert Einstein College of Medicine, LECOM | | Obstetrics & Gynecology | Sister to Sister International; Montefiore Health System | Community health initiatives, maternal health disparities research, collaborative clinical protocols | N/A (community org. with academic interface) | | Research (General) | GNYHA Survey Collaborative; Westchester Co. Dept. of Health | Regional health data analysis, participation in Community Health Needs Assessments, public health research support | Greater New York Hospital Association (GNYHA) | | Surgery | Montefiore Health System | Access to Montefiore specialists, participation in research-driven clinical protocols, use of advanced robotic surgery technology | Montefiore Health System | | Ultrasound | Albert Einstein College of Medicine, LECOM | Collaborative research, national conference presentations, Ultrasound Journal Club, blog-based research dissemination | Albert Einstein College of Medicine, LECOM |

Department	Mentorship & Advisory Programs	Structured Mentorship for Trainees/Recent Graduates
Internal Medicine	Each resident is assigned a faculty mentor for ongoing guidance. Quarterly meetings review clinical research, performance improvement, patient safety, and board study strategies. Mentors offer formal and informal instruction. Residents participate in noon conferences, multidisciplinary case reviews, committees, and have opportunities to mentor medical students during their rotations.	Residents have structured, assigned mentorship with regular meetings and active faculty engagement throughout training.
Emergency Medicine	Small resident classes ensure individualized faculty mentorship and attention. Faculty with diverse subspecialty expertise provide support for research, scholarly activity, and academic interests. Residents receive guidance on career planning, research, and presentations. Mentorship includes committee involvement and support for advanced degree pursuits.	Residents receive structured mentorship from faculty, with active encouragement for research, academic projects, and personalized career planning during all years of residency.
Nursing	Structured mentoring programs support newly hired nurses with regular meetings to boost job satisfaction, self-confidence, and retention. Programs are tailored by length (minimum 6-12 months), feature protected time for meetings, defined mentor/mentee roles, formal mentor training, and ongoing leadership support. A coordinator monitors progress, provides resources, facilitates communication, and measures program outcomes.	Newly hired and recent graduate nurses are enrolled in structured mentorship programs coordinated by nursing leadership, with ongoing evaluation and dedicated support.
Medical Students (Affiliations)	Medical students from affiliated schools rotate through departments and are mentored by residents and attending physicians. Opportunities include participation in clinical teams and educational sessions, with resident involvement in teaching and mentorship.	Structured mentorship is provided to medical students during rotations, with resident and faculty engagement.
Alumni Mentoring (Pharmacy & Health Sciences)	Formal alumni mentoring program connecting students and recent graduates with experienced alumni. Focus on career advice, goal setting, interview preparation, and networking. Minimum monthly contact by email, phone, or video. Program includes both local and remote participation options.	Biomedical, nursing, pharmacy, and allied health students/graduates match with alumni mentors for structured monthly interactions.