| All Departments |
Patient Portal (MySAH) |
Secure online portal for accessing medical records, viewing test results, messaging providers, managing appointments, and billing. |
Improves communication, centralizes health information, enables prompt provider-patient interaction. |
Accessible 24/7 from any device, user-friendly interface for diverse patient needs. |
Patients can review ongoing care details, receive test updates, and request follow-up appointments. |
| Primary and Specialty Care |
Telemedicine Video Visits |
Live video consultations with physicians for routine, urgent, and follow-up care. |
Reduces in-person visits when not essential, expedites care delivery, increases provider availability. |
Allows patients to receive care from home, especially useful for mobility-limited or remote patients. |
Physicians can assess recovery, adjust treatment, and monitor symptoms remotely. |
| Rehabilitation & Trauma Recovery |
Online Trauma Recovery Classes (NextSteps) |
Virtual education and support classes for trauma survivors and families. |
Provides continuous education and psychosocial support post-discharge. |
Available online to all patients regardless of location or transportation needs. |
Enables ongoing recovery tracking and peer-supported follow-up. |
| All Departments |
Secure Messaging |
Encrypted communication with care teams via the patient portal for non-urgent questions and follow-up. |
Improves access to provider advice between visits, clarifies care plans. |
Quick, remote access to care team; no need for phone calls or physical visits. |
Supports ongoing care coordination, post-discharge support, and medication management. |
| Cardiology, Chronic Disease Management |
Remote Patient Monitoring |
Home-based devices (where available) for tracking vitals such as blood pressure, blood glucose, and weight; data transmitted to providers. |
Improves chronic disease management, allows early detection of issues. |
Reduces need for frequent in-person checks; supports rural and high-risk patients. |
Facilitates proactive interventions and continuous oversight for at-risk populations. |
| Mental Health Services |
Telehealth Counseling |
Remote mental health consultations, therapy sessions, and support via video or phone. |
Ensures access to behavioral health specialists, supports continuity of care. |
Eliminates barriers of travel and stigma, increases privacy and comfort. |
Allows regular check-ins, progress monitoring, and crisis intervention. |
| Care Coordination |
Online Appointment Scheduling |
Digital platform for booking, managing, and confirming visits. |
Simplifies scheduling with care teams, reduces no-shows. |
Convenient self-service from any device at any time. |
Offers reminders and easy rescheduling for ongoing care needs. |