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Kent Hospital

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Kent Hospital, founded in 1951 in Warwick, Rhode Island, is a 359-bed acute care facility. It has received recognition for stroke care excellence and advanced hip and knee replacement certification. The hospital offers a wide range of specialties, including emergency medicine, cardiology, oncology, and orthopedics, serving approximately 300,000 residents in central Rhode Island.

NPI Number : 1144591835

501 N Graham St # 545, Portland, OR 97227, USA

+1 503-288-5151

www.legacyhealth.org

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Departments

Cardiology

Diagnostic Imaging

Emergency Care

Endocrinology

Neurology

Orthopedics

Pulmonary Medicine

Rehabilitation Services

Sleep Medicine

General Surgery

Women´s Health

Wound Care

Appointment Information

Department	Online Scheduling	Phone Scheduling	Walk-In	Same-Day
General Medicine	Yes - MyChart	(401) 227-3669	No	Limited
Cardiology	Yes - MyChart	(401) 227-3669	No	No
Diagnostic Imaging	No	(401) 737-7010 ext. 31988	No	Limited
Emergency	No	N/A	Yes	Yes
Obstetrics	Yes - MyChart	(401) 736-2229	No	Limited
Urgent Care	No	N/A	Yes	Yes

Visiting Hours

Department	Visiting Hours	Visitor Limits	Age Restrictions
General Inpatient	8:00 am - 8:00 pm	4 visitors	14 years and older
Intensive Care Unit	6:00 am - 8:00 am & 2:00 pm - 8:00 pm	2 immediate family members	14 years and older
Women´s Care Unit	8:00 am - 8:00 pm	4 visitors	Siblings allowed with adult

Online patient visitation options: Not specified
Scheduling patient visits by phone: Not specified
Walk-in patient visits: Allowed during visiting hours
Same-day patient visitation: Allowed during visiting hours

Important Doctors

Kent Hospital Information

Management and Leadership Team

Name	Title	Department	Areas of Expertise
Paari Gopalakrishnan	President and Chief Operating Officer	Administration	Hospital operations, strategic planning
Thomas D. Wold	Chief Medical Officer	Medical Affairs	Clinical operations, patient safety
Sherri Sprague	Chief Nursing Officer	Nursing	Nursing operations, emergency care
James Burke	Vice President of Finance	Finance	Financial management, budgeting
Jennifer M. La Luz	Senior Director of Quality & Access	Quality	Quality improvement, patient access

Average Salary

Department	Service	Average Cost
Cardiology	Basic consultation	$200 - $400
Cardiology	Echocardiogram	$1,000 - $2,000
Cardiology	Angioplasty	$28,000 - $40,000
Oncology	Initial consultation	$300 - $500
Oncology	Chemotherapy (per session)	$5,000 - $10,000
Oncology	Radiation therapy (full course)	$20,000 - $50,000
Neurology	Basic consultation	$250 - $450
Neurology	MRI brain scan	$1,500 - $3,000
Orthopedics	Initial consultation	$200 - $400
Orthopedics	Joint replacement surgery	$30,000 - $50,000
Outpatient	Basic physical exam	$150 - $300
Outpatient	Minor surgical procedure	$2,000 - $5,000

Support Programs for Patients

Program/Service	Description
Financial Assistance Program	100% discount for incomes at/below 300% of Federal Poverty Level
Hospital at Home	Inpatient-level care provided in patient´s home
Social Work Services	Help coping with illness, resource coordination
Inpatient Rehabilitation	Customized rehab treatment for various conditions
Support Groups	For stroke, amputation, breast cancer patients
Palliative Care	Symptom management and support for serious illnesses
Care Management	Discharge planning and care coordination

Payment Plans

Payment Plan Option	Details
CarePayment Program	0% interest for 25 months
Interest-Free Payment Plans	Customized monthly installments
Financial Assistance	For uninsured/underinsured patients
Online Bill Pay	Through PatientWallet portal
Flexible Payment Arrangements	Set up through Patient Financial Services

Accepted Insurance Companies

Aetna

Anthem

Blue Cross Blue Shield

Cigna

Humana

Medicaid

Medicare

United Healthcare

Cost Consulting

Department	Financial Services Offered
Billing Support	- Answers billing questions - Accepts payments - Sets up payment plans - Located at 522 S. State Street - Open 8:30 AM - 4 PM Mon-Fri
Financial Counseling	- Provides guidance on treatment costs - Explains financial assistance options - Helps apply for financial aid programs - Available by appointment
Patient Financial Services	- Arranges formal payment plans - Contact number: (401) 736-4296

Hospital for patients with disabilities or special needs

Accommodation	Details
Auxiliary Aids and Services	Provided free of charge to patients and companions who are deaf or hard of hearing
Qualified Interpreters	Available for effective communication with deaf or hard of hearing individuals
ADA Training	Provided to staff members
Communication Assessment	Conducted to determine appropriate auxiliary aids and services
24/7 Availability	Assistive Device Point Person on duty or available
Medical Chart Notation	Notes patient/companion deafness or hard of hearing status and required aids
VRI Service	Provided within 30 minutes of assessment completion
On-site Interpreter	Provided if VRI is ineffective for communication
Telecommunications Devices (TDDs)	Available for patients with limited English proficiency

Digital Health Services

Department	Digital Health Services
Cardiology	- Remote cardiac monitoring - Telemedicine consultations with Brigham and Women´s Hospital experts - Virtual follow-up appointments
Emergency	- Online ER check-in - Virtual triage assessments
Hospital at Home	- 24/7 remote patient monitoring via bio-patch - Daily virtual physician visits - Telehealth nursing check-ins - Remote specialist consultations
Inpatient Care	- Bedside tablets for patient education and entertainment - Remote monitoring of vital signs - Virtual family visitation
Outpatient Services	- Online appointment scheduling - Virtual visits for follow-ups and consultations - Remote prescription refills
Patient Portal (MyChart)	- Access to medical records - Secure messaging with providers - View test results - Schedule appointments - Pay bills online
Radiology	- Online image viewing portal - Teleradiology services

Collaborations / Educational Programs

Department	Program Details
Emergency Medicine	Core rotation for 3rd year students, daily educational didactics
Family Medicine	Core rotation for 3rd year students, daily educational didactics
Internal Medicine	12-week clerkship with inpatient and outpatient experiences, didactic sessions
Obstetrics And Gynecology	Core rotation for 3rd year students, daily educational didactics
Pediatrics	Core rotation for 3rd year students, daily educational didactics
Psychiatry	Core rotation for 3rd year students, daily educational didactics
Surgery	Core rotation for 3rd year students, daily educational didactics

Collaborative Research Projects

Department	Research Project	Impact
Neurology	Clinical trials for new Alzheimer´s treatments	Potential breakthrough in slowing cognitive decline
Hematology	Rare bleeding disorders research	Improved treatments for hemophilia patients
Cardiology	Development of new cardiac catheterization techniques	Less invasive procedures for heart patients
Oncology	Clinical trials for gynecological cancer treatments	More effective therapies with fewer side effects
Nephrology	Kidney disease research	Advancements in dialysis and transplant care
Medical Engineering	Development of assistive technologies	Improved quality of life for disabled patients
Orthodontics	Research on new orthodontic techniques	More efficient and comfortable dental treatments
Health Informatics	Development of health data modeling systems	Enhanced patient care through better data analysis

Professional Development Programs

Department	Affiliation/Program
Academic	Warren Alpert Medical School of Brown University
Academic	University of New England College of Osteopathic Medicine
Cardiology	Clinical affiliation with Brigham and Women´s Hospital
Education	ACGME-accredited Emergency Medicine Residency
Education	ACGME-accredited Family Medicine Residency with Osteopathic Recognition
Education	ACGME-accredited Internal Medicine Residency
Education	Podiatric Medicine and Surgical Residency
Pharmacy	PGY1 Pharmacy Residency Program
Surgery	MBSAQIP-Accredited Comprehensive Center for bariatric surgery
Oncology	American College of Surgeons certified cancer program

Certification and Accreditation Programs

Department	Certification/Accreditation	Accrediting Body
Bariatric Surgery	MBSAQIP-Accredited Comprehensive Center	American Society for Bariatric Surgery
Cancer Program	Accredited Community Hospital Cancer Program	American College of Surgeons Commission on Cancer
Hospital-wide	Full Accreditation	The Joint Commission
Laboratory	Accreditation	College of American Pathologists (CAP)
Mammography	Accreditation	American College of Radiology
Rehabilitation	Accreditation	Commission on Accreditation of Rehabilitation Facilities (CARF)
Stroke Center	CARF-accredited Stroke Specialty Program	Commission on Accreditation of Rehabilitation Facilities (CARF)
Transfusion Service	Accreditation	AABB (formerly American Association of Blood Banks)

Internship and Observation Programs

Department	Opportunity
Emergency Medicine	Residency Program
Graduate Medical Education	Medical Student Rotations
Nursing	Graduate Nurse Residency Program
Nursing	Emergency Department Nurse Residency Program
Podiatry	Residency Program
Podiatry	Clerkship Program

Hospital Academic Awards and Achievements

Department	Award
Critical Care	America´s 100 Best Hospitals for Critical Care Award (2020)
Emergency Department	Silver-Level 2 Geriatric Emergency Department Accreditation
Hospital-wide	"A" Leapfrog Hospital Safety Grade (May 2022)
Hospital-wide	Joint Commission Gold Seal of Approval
Orthopedics	Advanced Total Hip and Knee Replacement Certification
Stroke Care	Get With The Guidelines-Stroke Gold Plus Quality Achievement Award
Women´s Health	Women´s Choice Award

Hospital Specialization and Expertise Opportunit

Department	Program
Emergency Medicine	Residency (4 years)
Family Medicine	Residency
Internal Medicine	Residency (3 years)
Podiatric Medicine	Residency
Cardiology	Fellowship
Gastroenterology	Fellowship (3 years)
Pharmacy	Residency (1 year)

Hospital Residency and Assistantship Programs

Department	Program
Emergency Medicine	Residency
Family Medicine	Residency
Internal Medicine	Residency
Pharmacy	Residency
Podiatry	Residency

What are the activities of the hospital for patients without insurance?

Department/Service	Support Options
Emergency Department	24/7 emergency care regardless of ability to pay
Financial Assistance	Eligibility for full or partial discounts based on income
Financial Counseling	Help applying for Medicaid and other programs
Inpatient Rehabilitation	Customized treatment plans
Kent Hospital at Home	Hospital-level care provided in patient´s home
Patient Financial Services	Payment plans, billing assistance
Pharmacy	Medication assistance programs
Sliding Scale Fees	Discounted services based on income

Hospital Research Collaborations

Department	Research Partners
Brain Health	Brain Health Research Institute at Kent State University
Cardiology	Brigham and Women´s Hospital
Genetics	Brown University
Medical Education	University of New England College of Osteopathic Medicine
Pharmacy	University of Rhode Island College of Pharmacy
Primary Care	Warren Alpert Medical School of Brown University

Mentoring and Consultancy in Hospital Education

Department	Mentorship/Advisory Program
Emergency Department	Mentorship program pairing new graduates with experienced ED nurses
Medical Intensive Care Unit	Formal mentorship program for newly hired MICU nurses
Nursing	Be1Support1 nursing mentorship program for newly graduated RNs
Obstetrics/Gynecology	Mentorship matching program for med students and new physicians
Primary Care	Mentoring for new primary care physicians transitioning to practice
Residency Programs	Structured mentoring committees for clinical track faculty

Kent Hospital Nearest Places

Hotels

0.8 km

4.2

Crowne Plaza Providence-Warwick Airport

Free WiFi, Indoor pool, Restaurant

0.9 km

4.3

Hyatt Place Warwick Providence Airport

Free breakfast, Free WiFi, Fitness center

0.9 km

4.2

Fairfield Inn & Suites by Marriott Providence Airport Warwick

Free breakfast, Free WiFi, Fitness center

1.0 km

4.3

Hampton Inn & Suites Providence/Warwick-Airport

Free breakfast, Free WiFi, Indoor pool

1.0 km

4.3

Homewood Suites by Hilton Providence-Warwick

Free breakfast, Free WiFi, Kitchen

1.0 km

4.1

Sonesta ES Suites Providence - Airport

Free breakfast, Free WiFi, Kitchen

Florists and Gift Shops

0 km

4.5

The Hospitality Shop

Hospital gift shop, clothing, home decor, flowers, greeting cards

0.8 km

4.8

Petals Florist

Local florist, flower delivery, curbside pickup

0.9 km

4.6

Yard Works Floral, Gift & Garden

Florist, gift shop, flower delivery

0.9 km

4.7

Ocean State Souvenirs

Souvenir shop, Rhode Island gifts

1 km

4.9

Smell D Roses, LLC

Florist, flower delivery

1 km

4.8

The Chocolate Delicacy

Chocolate shop, gifts

Food and Restaurant

0.1 km

Blue Wave Cafe

American, Cafe

0.2 km

Cafe Tempo Coffee House

Coffee, Breakfast, Lunch

0.3 km

4.5

Antonio´s Bakery & Charlie´s Deli

Italian, Deli, Bakery

0.3 km

4.3

Sunnyside

American, Breakfast, Lunch

0.4 km

3.9

Han Palace

Chinese, Asian

0.5 km

4.3

DiVIne

Italian, Pizza

Pharmacies

0 km

4.2

Care New England Pharmacy

Hospital pharmacy, Prescription refills, Medication delivery

0.8 km

3.9

CVS Pharmacy

24-hour service, Drive-thru, Immunizations

0.9 km

3.7

Walgreens

24-hour service, Drive-thru, Photo services

0.9 km

3.8

Stop & Shop Pharmacy

Grocery store pharmacy, Immunizations, Prescription refills

1 km

4.5

Genoa Healthcare

Specialized pharmacy, Mental health medications, Medication management

1 km

3.6

Walmart Pharmacy

Low-cost prescriptions, Immunizations, Vision center

Taxi and Transportation

0.8 km

4.1

Airport Taxi, Inc.

Airport transfers, local rides

0.9 km

4.3

Anytime Anywhere Taxi, LLC

24/7 service, local and long-distance rides

0.7 km

Supermega7 Taxi LLC

Local rides, airport transfers

0.1 km

3.8

RIPTA Bus Stop - Kent Hospital

Public bus transportation

0.2 km

4.2

Uber Pickup Location

Rideshare services

0.2 km

4.1

Lyft Pickup Location

Rideshare services

ATMs and Banks

0.1 km

4.1

Santander ATM

24/7 ATM, Cash Withdrawals, Balance Inquiries

0.3 km

3.9

Citizens Bank ATM

24/7 ATM, Cash Withdrawals, Deposits

0.5 km

4.2

Bank of America ATM

24/7 ATM, Cash Withdrawals, Deposits, Account Services

0.7 km

3.8

Webster Bank ATM

24/7 ATM, Cash Withdrawals, Deposits

0.8 km

4.3

Ocean State Credit Union ATM

24/7 ATM, Cash Withdrawals, Deposits, Account Services

0.1 km

4.5

Kent Hospital Federal Credit Union

Full-Service Banking, Loans, Savings Accounts

Parking Lots

0 km

4.2

Kent Hospital Visitor Parking

Free parking, 24/7 access, Handicap accessible

0.2 km

3.8

Kent Hospital Employee Parking

Reserved for staff, 24/7 access

0.3 km

Kent Hospital Outpatient Parking

Free parking, Close to outpatient services

Shopping Malls

0.8 km

4.3

Warwick Mall

Major retailers, food court, movie theater

0.9 km

4.1

Warwick Center

Diverse shopping and dining options

1.0 km

Miracle Mile of Shopping

Various retail stores and restaurants

Stationery and Copying Services

0.8 km

4.3

The UPS Store

Printing, copying, custom stationery, business cards, banners

0.9 km

4.8

Minuteman Press

Printing, copying, graphic design, promotional products, direct mail

1.0 km

4.1

Staples

Printing, copying, custom stationery, office supplies, tech services

Car Rental

0.8 km

4.3

Enterprise Rent-A-Car

Economy, Full-size, SUVs, Minivans

0.9 km

4.1

Budget Car Rental

Compact, Midsize, Full-size, SUVs

1.0 km

Hertz

Economy, Luxury, SUVs, Vans

Patient Experiences

✅ Summary of Positive Reviews

Patients commend Kent Hospital for its attentive healthcare professionals and successful medical procedures. Reviewers highlight the hospital´s efficient and dedicated staff, with particular praise for successful surgeries and thorough post-operative care. The healthcare team is noted for their selfless care and strong teamwork, contributing to overall positive patient experiences.

❌ Summary of Negative Reviews

Negative reviews of Kent Hospital highlight issues of inadequate patient care and poor communication. Complaints include long wait times, disrespectful staff interactions, and inadequate room accommodations. Reviews emphasize negative experiences with the intensive care unit and pediatric services, referencing problems with hygiene and poor handling of patient needs. These reviews express disappointment in the hospital´s service, particularly given its private status.

Working Hours

Emergency Department

24 hours a day, 7 days a week

Outpatient Services

Monday - Friday: 7:30 AM - 10:00 PM

Diagnostic Imaging

Monday - Friday: 7:30 AM - 10:00 PM

Laboratory Services

Monday - Friday: 7:00 AM - 6:00 PM, Saturday: 7:00 AM - 12:00 PM

Women´s Diagnostic Imaging Center

Monday - Friday: 7:30 AM - 10:00 PM

Blue Wave Café

Daily: 6:30 AM - 7:00 PM

Department Phones

Department	Phone
General Information	(401) 737-7000
Billing Questions	(888) 275-7135
Emergency Department	(401) 737-7000
Medical Records	(401) 737-7000 ext. 34291
Outpatient Appointments	(401) 736-1988
Patient Financial Services	(401) 736-4296