✅ Summary of Positive Reviews
One reviewer highlighted an exceptional experience with a staff member, Alyssa O´Keefe. They praised her professionalism, attentive care, and ability to make patients feel valued, noting her positive attitude and helpful nature. This review emphasizes the importance of compassionate healthcare professionals in creating a supportive and welcoming environment for patients.
❌ Summary of Negative Reviews
Several reviews express frustration and dissatisfaction with the hospital´s services and administration. Common complaints include perceived racial discrimination by front desk staff, serious accusations of malpractice and administrative cover-ups, and financial disputes over billing practices. These reviews point to broader systemic issues, highlighting concerns over patient treatment and hospital policies that may alienate and harm patients and their families.