| Name | Title | Area of Expertise |
|--------------------------|---------------------------------------|-------------------------------------------------------------------------------------------------------|
| Matt Grimshaw | Market President | Leadership in Catholic hospitals, strategic health initiatives, healthcare expansion, and post-graduate medical education programs |
| Anthony Houston | Chief Executive Officer | Organizational leadership, healthcare system operations, and electronic health record system implementation |
| Deb Haagenson | Vice President of Patient Care | Patient care management and staff collaboration |
| Jay Ross | Vice President of Finance | Financial management and operations |
| John Tormanen | Director of Human Resources | Human resources management |
| Dorothy Lockhart, MBA, MSN, RN | Market Vice President | Population health initiatives, value-based agreements, care management and medical spend management |
| Shannon Nally, MSW | Market Director, Employer Strategy and Relationships | Care coordination, disease management, and healthcare systems organization |
| Kristen Goble Brown, MHA | Market Director, Operations | Healthcare operations, patient access improvement, and fiscal planning |
| Pam Thompson, BSN, RN | Market Director, Care Management | Clinical protocols, population health, disease management, and preventive health screenings |
| Russelyn Cruse, BSN, RN, CCM | Program Manager, Quality Improvement | Quality improvement programs, managed care, and disease management |
| Emily Cox, PharmD, RPh | Managed Care Pharmacist | Pharmaceutical care, drug optimization, and clinical patient care |
| Department |
Common Procedures |
Average Cost Range (USD) |
Cost Factors |
Financial Assistance Options |
| Cardiology |
Echocardiograms, Cardiac Stress Tests, Pacemaker Implantation |
500 - 50,000 |
Procedure complexity, type of device, and specialist involvement |
Payment plans, insurance, financial counseling |
| Neurology |
EEG, MRI Brain Scans, Stroke Treatment |
1,000 - 30,000 |
Imaging use, intensity of care, specialist fees |
Financial assistance programs, insurance negotiation |
| Oncology |
Chemotherapy, Radiation Therapy, Surgical Oncology |
5,000 - 100,000 |
Treatment cycles, medication costs, equipment use |
Sliding scale fees, financial aid packages |
| Orthopedics |
Knee Replacement, Spinal Surgery, Fracture Repair |
10,000 - 75,000 |
Type of surgery, implant materials, rehabilitation needs |
Joint insurance and hospital plan coverages |
| Outpatient Services |
Diagnostic Imaging, Minor Procedures, Physical Therapy |
200 - 5,000 |
Procedure type, imaging modality, specialist fees |
Discounted cash payments, financial aid options |
| Department/Program | Description |
|--------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Financial Assistance | Provides 100% discount for eligible low-income uninsured/underinsured patients earning up to 200% of the Federal Poverty Level, and discounts up to 400%. |
| In-Home Care Services | Offers skilled nursing, therapy, virtual visits, telehealth monitoring, and home health aide services, including hospice and chronic care management. |
| Day Care Centers | Not specifically listed. |
| Palliative Care Services | Focuses on symptom relief, pain management, and stress reduction for individuals with serious illnesses, providing comfort for both patients and families. |
| Social Support Options | Includes emotional, spiritual, and bereavement support for patients and families, along with care coordination and education by professional staff. |
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| Payment Option | Details |
|----------------------------------------|-----------------------------------------------------------------------------------------------------|
| Installment Plans | Patients can establish installment payment plans based on their financial status and amount due. |
| Interest-Free Plans | Flexible, interest-free payment options are available for better affordability. |
| Financial Assistance Programs | Financial relief available for uninsured and underinsured patients meeting specific income criteria. |
| Federal Poverty Level Support | Assistance provided for households earning up to 400% of the Federal Poverty Level. |
| Online Payment via MyChart | Bills can be securely paid online through the MyChart portal. |
| Pay by Phone | Payments or plans can be arranged via phone for hospital and clinic accounts. |
| Billing Support and Guidance | Dedicated support available for billing queries and plan customization. |
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| Department | Financial Counseling Services |
|---------------------------|---------------------------------------------------------------------------------------------------------------------|
| Financial Assistance | Assistance for uninsured and underinsured patients through the CommonSpirit Health Financial Assistance Policy. |
| Financial Assistance | Support available for medically necessary care for patients with household incomes up to 400% of Federal Poverty Level. |
| Financial Counseling | Flexible payment plans and cost estimates provided to help patients manage their medical expenses. |
| Patient Resources | Access to a cost estimator tool for accurate out-of-pocket cost estimates for at least 300 common medical services. |
| Financial Counseling | Guidance on completing applications for financial assistance, including household income and expense documentation. |
| Financial Counselors | Available support for understanding treatment costs, creating payment plans, and exploring financial aid options. |
| Category | Accommodations |
|-------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------|
| Physical Accessibility | Wheelchair-accessible entrances, corridors, and restrooms; elevators provided throughout the facility |
| Assistive Devices | Availability of wheelchairs for patient use |
| Communication Aids | Free interpreter services for limited English-speaking patients, including face-to-face interpreters, over-the-phone interpreting, and video-remote interpreting for American Sign Language |
| Priority Services | Assistance for patients with hearing impairments through required communication equipment |
| Staff Training | Training in accommodating patients with disabilities and inclusive care |
| Department |
Service |
Description |
How It Supports Patient Care |
| Telemedicine |
Virtual Consultations |
Secure video consultations for non-emergency medical concerns, wellness visits, and follow-ups. |
Enhances accessibility by providing care from home, maintaining privacy, and reducing exposure risks. |
| Telemedicine |
Specialized Teleconsultations |
Telestroke, telepsychology, and telecardiology services for remote diagnosis and expert consultation. |
Allows real-time specialist access for acute conditions, improving treatment outcomes and reducing delays. |
| Remote Monitoring |
Centralized Heart Monitoring |
Continuous telemetry monitoring by specialized technicians in a Central Monitoring Unit (CMU). |
Provides early detection of cardiac issues, enabling timely intervention and improving patient safety. |
| Remote Monitoring |
Home-Based Care |
4G-enabled devices with biometric monitoring for patients with chronic conditions. |
Supports at-home management of conditions like CHF or COPD, reducing readmissions and ER visits. |
| Patient Portals |
MyChart |
Online platform for accessing medical records, scheduling appointments, and communicating with providers. |
Empowers patients through convenient access to personal health information and direct messaging with care teams. |
| Patient Portals |
My OneCare |
Hospital patient portal offering 24/7 access to health information and personalized care tools. |
Improves continuity of care by centralizing patient data and facilitating coordination across care teams. |
| Educational Tools |
Health Education via Telemedicine |
Interactive education for patients and families on self-care and condition management. |
Improves health literacy and enables better adherence to treatment plans. |
| Digital Pharmacy Services |
Community Pharmacy |
Prescription delivery, cost comparison tools, and medication synchronization options. |
Enhances patient convenience and compliance with medications through streamlined access and cost management. |
| Department |
Educational Opportunities |
| Cardiology/Cardiothoracic Surgery |
Training in heart failure management, arrhythmias, myocardial infarction care, interventional procedures, and post-surgical care. |
| Critical Care (Medical/Surgical) |
Participation in ICU rounds, assessment of therapeutic needs, development of treatment plans, efficacy/toxicity monitoring. |
| Infectious Diseases/AMT |
Antimicrobial management, AMT activities, culture review, ID team rounds, and optimization of therapies. |
| Neurology/Stroke Care |
Management of CVA, TIA, seizures in neurology units, monitoring and therapeutic adjustments. |
| Emergency Medicine |
Hands-on emergency care training and rapid medical response practices. |
| Internal Medicine |
Drug therapy management for various conditions, consult collaboration, and patient treatment optimization. |
| Ambulatory Hematology/Oncology |
Chemotherapy preparation, patient education, and outpatient management for oncology patients. |
| Palliative Care |
Focus on improving the quality of life for patients with serious illnesses, including pain management and holistic care. |
| Electrophysiology |
Specialized training in cardiac arrhythmia diagnosis and interventional treatments. |
| Teaching Services |
Opportunities for teaching certificate programs, EKG interpretation, nutritional support, and pharmacokinetics services. |
| Clinical Research |
Conduct research projects, including IRB submission, data analysis, poster presentations, and manuscript writing. |
| Department |
Research Focus |
Impact on Healthcare Professionals´ Advancement |
| Cardiology |
Cardiovascular clinical trials and new diagnostic methods |
Enhances skills in advanced cardiovascular care and interventional techniques |
| Cancer Care |
Cancer clinical trials, advanced oncology treatments, National Cancer Institute-sponsored studies |
Oncology professionals gain expertise in novel therapies and personalized treatment protocols |
| Emergency Medicine |
Development of efficient emergency response systems in partnership with Lexington Clinic |
Improves collaborative care delivery and emergency care coordination |
| General Medicine |
Clinical trials for FDA-approved drugs and innovative medical devices |
Broadens knowledge in pharmacology and medical technology applications |
| Telemedicine |
Implementation of telehealth systems for chronic and acute conditions |
Advances remote diagnosis and virtual consultation skills |
| Department |
Affiliations |
Professional Development Programs |
| Academic Programs |
Affiliated with the UK College of Pharmacy and Lincoln Memorial University |
Pharmacy Residency Program (PGY1 and PGY2), Nursing Education Programs |
| Cardiology |
Partnerships with CommonSpirit Health and other providers |
Training in cardiovascular care for residents |
| Cancer Care |
Affiliation with Cleveland Clinic Cancer Center |
Access to tumor boards, clinical research, and treatment expertise |
| Education |
Partnership with Lincoln Memorial University´s School of Nursing |
Bachelor of Science in Nursing (BSN) program |
| Pharmacy |
Collaboration with UK College of Pharmacy |
Residency programs with critical care, internal medicine, infectious disease, and more |
| Nursing |
Accreditation from Vizient/AACN for Nurse Residency Program |
New nurse transition, clinical leadership training, and evidence-based practice projects |
| Department |
Certification |
Accreditation Body |
| Cardiology |
Hospital Accreditation |
The Joint Commission |
| Critical Care |
Critical Care Paramedic Recognition |
National Registry of Emergency Medical Technicians |
| Weight Management |
Bariatric Surgery Accreditation |
Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program |
| Radiology |
Mammography and Computed Tomography Accreditation |
American College of Radiology |
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| Department/Program |
Opportunities |
| Allied Health |
Observation and job shadowing for high school and college/university students |
| Critical Care |
PGY2 Critical Care Residency (1 position) |
| Nursing |
Nursing Externships (8-week summer program and PRN opportunities) |
| Pharmacy |
PGY1 Pharmacy Residency (5 positions) |
| Residency Programs |
Onsite and virtual opportunities; ASHP Midyear Clinical Meeting participation |
| Award Name |
Department |
Year(s) |
| America´s 100 Best Hospitals Award™ |
Overall Hospital Performance |
2023, 2024, 2025 |
| America´s 250 Best Hospitals Award™ |
Overall Hospital Performance |
2023, 2024, 2025 |
| America’s 100 Best Hospitals for Critical Care Award™ |
Critical Care |
2023, 2024, 2025 |
| Pulmonary Care Excellence Award™ |
Pulmonary Care |
2025 |
| America’s 100 Best Hospitals for Pulmonary Care Award™ |
Pulmonary Care |
2023, 2024 |
| Stroke Care Excellence Award™ |
Stroke Care |
2023 |
| Physician of the Year |
Medical Staff |
2025 |
| APP of the Year |
Medical Staff |
2025 |
| Kentucky Hospital Association 2025 Quality Award |
Statewide Recognition |
2025 |
| Department |
Program Name |
Description |
| Cardiology |
PGY1 and PGY2 Pharmacy Residency |
Focus on cardiovascular conditions including heart failure, arrhythmias, myocardial infarction, interventional procedures, and post-surgical care. |
| Critical Care |
PGY2 Critical Care Pharmacy Residency |
Includes ICU rounds, therapeutic needs assessment, treatment plan development, and monitoring for efficacy and toxicity. |
| Infectious Diseases |
Infectious Diseases/Antimicrobial Management Team |
Daily AMT activities, culture data reviews, ID consult team collaboration, and antimicrobial therapy optimization. |
| Internal Medicine |
Internal Medicine Residency Program |
Training for careers as hospitalists, primary care physicians, or subspecialists with hands-on clinical experience and a robust curriculum. |
| Neurology |
Neurology/Stroke Care |
Monitoring and management of CVA, TIA, and seizures in the neurology/telemetry unit. |
| Nursing |
Nurse Residency Program |
One-year support program for new nurses transitioning to professional practice, featuring hands-on experience. |
| Oncology |
Ambulatory Hematology/Oncology Selective |
Chemotherapy preparation, patient education, and outpatient hematology/oncology treatment management. |
| Transitional Care |
Transitional Care Program |
Training in patient care transitions and long-term care strategies. |
| Department |
Program |
| Cardiology |
Clinical Pharmacy Specialist Program (PGY2 Critical Care Residency) |
| Critical Care |
PGY1 Pharmacy Residency and PGY2 Critical Care Residency |
| Emergency Medicine |
Critical Care Paramedic Program |
| Internal Medicine |
PGY1 Pharmacy Residency |
| Infectious Diseases |
PGY1 Pharmacy Residency - Antimicrobial Management Team Selective |
| Nursing |
CommonSpirit Health National Nurse Residency Program |
| Neurology |
PGY1 Pharmacy Residency - Neurology/Stroke Care |
| Oncology |
Ambulatory Hematology/Oncology Selective |
| Pharmacy |
PGY1 and PGY2 Residency Programs |
| Service/Support Option |
Details |
| Financial Assistance Program |
Offers relief to uninsured/underinsured patients with income up to 400% of the Federal Poverty Level for medically necessary care. Patients with income up to 200% of the Federal Poverty Level may receive a 100% discount. |
| Payment Plans |
Customized payment plans are available, tailored to the patient´s financial status and outstanding balance. |
| Emergency Care Guarantee |
Emergency services are available regardless of the patient’s ability to pay. No advance payment is required for emergency care. |
| Discounted Services |
Discounted rates are provided for patients whose income is between 201-400% of the Federal Poverty Level, calculated using the Amount Generally Billed (AGB). |
| Application Process |
A Financial Assistance Application must be completed with supporting documents related to income and household expenses. |
| Assistance with Insurance |
Financial counselors can assist in exploring eligibility for free or low-cost insurance options and guide the application process for Medicaid, Child Health Plus, and Family Health Plus. |
| Language Support |
Interpreter services for multiple languages, including Spanish and American Sign Language, are available to ensure clear communication for financial assistance. |
| Department |
Research Institution/Partner |
Description of Collaboration |
Affiliated University/Research Center |
| Cancer |
Cleveland Clinic Cancer Center |
Affiliation for access to specialized cancer treatments, clinical expertise, and research collaborations. |
N/A |
| Neonatal Care |
UK HealthCare |
Provision of NICU services with neonatologists and advanced care providers, including access to Level IV NICU resources. |
University of Kentucky |
| Nursing |
Kentucky State University |
Alliance to provide tuition assistance and program support for nursing students, addressing the state’s nursing shortage. |
Kentucky State University |
| Nursing Education |
Lincoln Memorial University |
Opening of a state-of-the-art nursing education facility with advanced technology for training. |
Lincoln Memorial University |
| STEM and Health Careers |
Morehouse School of Medicine |
Collaboration on a summer academy to introduce students to health care careers and research opportunities. |
Morehouse School of Medicine |
| Emergency Medicine |
Lexington Clinic |
Partnership for provision of emergency department staffing across multiple CHI Saint Joseph Health hospitals. |
N/A |
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| Program | Description |
|------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Nurse Residency Program | A one-year program to support new nurses in the transition to professional practice, following nationally standardized, evidence-based practices. |
| Nurse Externship Program | An 8-week summer externship or year-round PRN opportunity for nursing students in their final academic year, providing hands-on experience and professional growth. |
| Tuition Reimbursement | Full-time employees are eligible for up to $5,250 annually towards nursing or other work-related courses. |
| Scholarships | Multiple scholarships provided through CHI Saint Joseph Health Foundations for aspiring nurses, ranging from $1,000 to $5,000, based on commitment to healthcare, staffing needs, and application strength. |
| Academic Partnerships | Collaboration with institutions like Lincoln Memorial University, offering 48 accelerated BSN program seats in Lexington, and other partnerships for specialized academic opportunities. |
| Job Shadowing Program | Allows high school and college students to observe healthcare professionals, scheduled in increments of 2 to 8 hours, capped at 40 hours total. |
| Pharmacy Residency Programs | PGY1 and PGY2 critical care residency programs include clinical research, presentations, and specialized training to equip residents for advanced pharmacy practice. |
| Mentorship for Nurses | Preceptors mentor new nurses for 18-24 weeks, including a weekly four-hour class, enhancing job satisfaction, reducing stress, and fostering professional growth. |
| Career Development Support | Includes job shadowing, structured mentoring, and training for underserved or economically disadvantaged trainees, integrating research and educational development to inspire careers as clinician scientists. |
| Leadership and Training | Structured training for mentors includes relationship-building, communication strategies, and conflict resolution to ensure effective mentoring experiences. |