✅ Summary of Positive Reviews
Patients consistently praise CHI Health Good Samaritan for its compassionate and knowledgeable staff. Reviewers highlighted excellent care from doctors and nurses, who are attentive and responsive. The orthopedic team is noted for their expertise, and patients appreciated the considerate and efficient care received across various departments. The hospital environment was described as welcoming, and staff were commended for their ability to handle challenging situations, such as emergencies, with efficiency and calmness.
❌ Summary of Negative Reviews
Criticism was directed at the transparency and communication during medical care at CHI Health Good Samaritan. A reviewer expressed frustration over a lack of information about treatments received and subsequent billing issues. The concerns highlight dissatisfaction with the administrative processes and the perceived lack of clarity and responsiveness in dealing with patient inquiries and disputes.