✅ Summary of Positive Reviews
Aurora BayCare Medical Center has received praise from patients who appreciate the compassionate care and personalized treatment they received. Patients have highlighted the effective pain management, quick response by the nursing staff, and attentive medical professionals who involve them in decisions about their treatment plans. The cancer care team, in particular, is commended for listening and customizing treatment, avoiding unnecessary procedures.
❌ Summary of Negative Reviews
Some patients have reported negative experiences at Aurora BayCare Medical Center. Complaints include issues with the post-surgery care and communication problems when scheduling appointments. There is frustration with the hospital´s current appointment system as it no longer allows patients to speak directly with department staff, leading to delays and a lack of personalized service. Additionally, incidents involving rude staff behavior have been noted.