✅ Summary of Positive Reviews
Patients appreciate Ascension St. John Broken Arrow for its exceptional staff and quality care. Reviewers highlighted positive experiences, with one patient stating it was the best hospital they had stayed at in Tulsa county, praising the meals and the staff´s positive attitude. Another reviewer commended the hospital for its excellent administration, smooth procedures, effective pain management, and overall great care during surgery and recovery.
❌ Summary of Negative Reviews
Negative reviews focus on poor staff behavior and inadequate patient care. Some patients reported feeling dismissed and scolded by medical professionals, citing issues with being misunderstood during medical crises like panic attacks or receiving unprofessional remarks about pain management concerns. Others expressed frustration over long wait times and lack of attention to urgent needs, particularly in pediatric care, resulting in dissatisfaction and distrust toward the facility.