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| Department | Name | Title | Areas of Expertise |
|-------------------------------|--------------------------|----------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Behavioral Health | Mark A. Lukens, MBA | Senior Vice President, Northern Light Health; President, Northern Light Acadia Hospital and Acadia Healthcare | Strategic leadership in healthcare, behavioral health operations, process improvements, cost efficiencies, sales and marketing, talent management, and technology. Former CEO of Integre Health, Behavioral Health Services North, and other organizations. |
| Behavioral Health | John J. Campbell III, MD, FANPA | Vice President and Senior Physician Executive | Oversight of Northern Light Behavioral Health services, strategic planning, program development, and continuous quality improvement. Former medical director of general hospital psychiatric services at Maine Medical Center. |
| Clinical Excellence & Innovation | Brent | Vice President of Clinical Excellence and Innovation | Leading strategic initiatives to enhance clinical performance, quality, and patient outcomes. Provides administrative oversight of Quality, Education, Regulatory, and Patient Experience departments. Joined Acadia in 1999 and named VP in February 2024. |
| Nursing and Patient Care Services | Samantha Foss, DNP, MBA, MSN, RN, NE-BC, FACHE | Vice President of Nursing and Patient Care Services | High-level nursing leadership, patient safety, and clinical outcomes. Former VP of nursing at Mount Desert Island Hospital and held multiple leadership positions within Northern Light Health. Expert in Emergency Department, ICU, and healthcare administration. |
| Quality and Compliance | Various Roles | Chief Quality Officer, Chief Compliance Officer | Oversight of patient safety, clinical quality, and regulatory compliance initiatives. Specialized teams for Quality and Compliance provide enhanced care and safety standards. |
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| Department | Procedure/Consultation | Average Cost ($) | Notes |
|-----------------------|---------------------------------------------|--------------------|-----------------------------------------------------------------------------------------|
| Cardiology | Cardiac Rehab (Phase 2) | 85 | Outpatient rehabilitation costs; procedures may incur additional charges. |
| | Stress Test (supervision & interpretation) | 115 | Includes physician supervision ($68) and interpretation with report ($47). |
| | Echocardiogram (complete with Doppler) | 1,967 | Additional charges may apply for supplies. |
| Oncology | Oncology Clinic Visit (Level 3 or 4) | 79 | Cost per consultation may vary based on complexity. |
| | Chemotherapy Infusion (up to 1 hour) | 462 | Additional hours billed at $115 per hour. |
| | Chemotherapy Injection (non-hormonal) | 175 | Single session price; excludes medications. |
| Neurology | MRI Brain Without Contrast | 1,006 | With contrast: $1,703; complexity-aware pricing. |
| | MRI Brain With and Without Contrast | 1,703 | Variation depends on contrast use. |
| Orthopedics | Physical Therapy (low complexity evaluation)| 265 | Costs increase with complexity (moderate: $276; high: $286). |
| | Occupational Therapy (group session) | 158 | Cost-effective group treatments; individual evaluations cost more ($383). |
| Outpatient Services | New Patient Visit (60 minutes) | 528 | Costs vary for shorter durations (15 mins: $168; 25 mins: $261). |
| | Established Patient Visit (40 minutes) | 380 | Comprehensive consultations for existing patients. |
| Diagnostic Imaging | CT Head Without Contrast | 1,251 | May include additional charges for other diagnostic services. |
| | Mammogram Screen (bilateral, digital) | 343 | Diagnostic mammograms priced higher at $466. |
| Payment & Assistance | Financial Assistance Programs | N/A | Non-profit hospital offers aid for eligible patients. |
| | Insurance & Payment Plans | N/A | Medicare, Medicaid, TRICARE, private insurance accepted. |
| Program/Service | Description | Financial Considerations |
|-------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Financial Assistance | Offers charity care programs for households under 204%-322% of the Federal Poverty Level; 100% discount for income =150% and partial discounts for income =250%. Assistance includes completing necessary applications. | Based on proof of income, assets, and third-party payment sources. Covers gross charges for eligible patients. |
| Home Health Care | Includes skilled nursing, therapy, medical social work, nutritional consulting, medication management, and medical emergency systems. | Covered by Medicare, Medicaid, private insurance, or workers’ compensation if eligibility is met. |
| Palliative Care | Comprehensive care addressing symptoms (pain, anxiety, nausea), emotional support, disease management, and spiritual care. Designed to enhance quality of life for chronic, serious, or life-limiting conditions. | Most insurance plans, including Medicare/Medicaid, cover the costs. Assistance with verifying benefits is available. |
| Residential Treatment | Includes substance use treatment, co-occurring disorder treatment, cognitive behavioral therapy (CBT), trauma-focused therapy, and individualized plans. Tailored for mental health and addiction recovery. | Accepts Medicare, Medicaid, military insurance, private insurance, or self-pay. |
| Behavioral Support & Counseling | Offers individual, group, family, and couples counseling for mental health and addiction recovery. | May be covered by insurance plans, government funding, or military insurance. |
| Day Care for Chronic Conditions | Provides structured daytime care in specialized settings, including therapy and medical support. | Financial aid may be available based on income. Insurance, including Medicare/Medicaid, often covers such care. |
| In-Home Care Support | Customized healthcare delivered at home, including disease management and assistance with daily activities. | Governed by Medicare/Medicaid eligibility or private insurance scope. |
| Social Support Services | Includes housing services, peer mentoring, and transitional planning for patients after treatment. | Supported by government funding or charity care for eligible individuals. |
Payment Option |
Details |
Charity Care |
Qualified patients under 204% of the Federal Poverty Level may receive free care, while those under 322% may qualify for discounted care. |
Interest-Free Payment Plans |
Patients can pay medical expenses over a set period with no interest, spreading the total cost into manageable monthly installments. |
Flexible Payment Plans |
Plans can be customized based on the patient´s financial need, offering longer repayment periods or varied payment schedules. |
Third-Party Payment Plans |
Patients may access external financing options, including medical credit cards with possible deferred or interest-based repayment. |
In-House Installment Plans |
Averages range from 3 to 60 months for payment schedules, with approval often based on the bill amount or patient eligibility. |
Upfront Payment Reductions |
Discounts of 10-20% are offered for patients who pay a significant portion of their medical bill upfront. |
Recurring Payments |
Automatic payments deducted from the patient´s bank account at regular intervals until the bill is fully paid. |
Payment Combination |
Families can combine balances for multiple members into one plan for flexibility, dependent on representative assistance. |
Enrollment Assistance |
Financial representatives assist with setting up payment plans tailored to patient needs either online or by phone. |
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| Department | Financial Counseling Services |
|--------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Patient Financial Assistance | Northern Light Acadia Hospital offers financial aid programs for uninsured individuals and patients unable to pay bills. Assistance includes sliding fee scales and charity care programs based on income eligibility. Patients can inquire about eligibility at the time of service or later. |
| Billing and Payment Support | The hospital provides consultations for understanding treatment costs and billing processes. Patients are encouraged to contact the financial office for detailed cost information and payment assistance. |
| Counseling on Insurance Options| Assistance is available for patients navigating insurance options such as Medicare, Medicaid, TRICARE, and private insurance. Staff helps in verifying coverage and explaining benefits. |
| Charity Care Program | Patient advocates assist with applications for charity care for those meeting income guidelines. They ensure patients are aware of their eligibility and help complete necessary paperwork. |
| Contact Information | Patients can reach out to the Patient Advocacy team at 207-973-8110 or PatientAdvocate@northernlight.org for inquiries or to schedule consultations about financial aid or billing concerns. |
| Category | Accommodations Available |
|-----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Physical Accessibility | Fully wheelchair-accessible facility; wheelchair-accessible parking spaces; accessible restrooms; ramps and elevators to facilitate movement. |
| Assistive Devices | Availability of augmentative and alternative communication (AAC) tools upon request; includes simple devices like switch-activated communicators and advanced computer-based systems. |
| Communication Aids | Sign language interpretation services; access to AAC devices for patients with speech or hearing impairments; written and visual communication tools. |
| Priority Services | LGBTQ+ inclusive policies, including gender-affirming care; specialized placement protocols to ensure patient safety and comfort; priority accommodations for those with urgent needs. |
| Staff Training | Comprehensive staff education in inclusivity, communication needs, and disability awareness; specialized training in transgender-affirming and LGBTQ+ patient care. |
Department |
Digital Health Service |
Description |
Support for Patient Care |
Telemedicine |
Telepsychiatry |
Videoconferencing for psychiatric assessments, available 24/7 for 15 rural emergency departments in Maine.
|
Provides timely psychiatric consultation to stabilize patients remotely and reduces gaps in emergency care.
|
Outpatient Services |
Online Consultation Platforms |
Platforms for scheduling evaluations and conducting remote consultations for mental health services.
|
Enhances accessibility for patients in rural areas or with mobility issues by offering virtual care options.
|
Behavioral Health |
Remote Monitoring Tools |
Tools for tracking patient progress and providing continuous care for behavioral health concerns.
|
Supports real-time monitoring and timely interventions, improving overall health outcomes.
|
Patient Access |
Secure Patient Portals |
Digital platforms for accessing medical records, communicating with providers, and managing appointments.
|
Improves communication and allows patients to actively participate in their care management.
|
Emergency Services |
Video Call Assessments |
High-quality video calls for immediate behavioral health consultations in emergency departments.
|
Ensures effective and rapid response during psychiatric emergencies, reducing ED strain.
|
General Psychiatry |
Integrated IT Solutions |
Use of secure IT platforms like Citrix and VPN for health data management and remote provider access.
|
Ensures seamless and secure coordination of care between patients and staff.
|
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| Department | Icon | Description |
|-------------------------|------------------------------|----------------------------------------------------------------------------------------------------------|
| Psychiatry | Psychiatry Residency | Offers rotations in inpatient adult and child psychiatry, emergency psychiatry, consultation-liaison psychiatry, outpatient clinics, and neuromodulation, with didactics focusing on core psychiatric knowledge. |
| Child Psychiatry | Child and Adolescent Psychiatry | Includes inpatient rotations for child and adolescent patients, providing specialized training in developmental and psychological care. |
| Family Practice | Family Medicine | PGY-1 rotations in family medicine with foundational training for managing primary care conditions in a community setting. |
| Neurology | Neurology | Offers neurology rotations to provide comprehensive exposure to neurological disorders and treatment strategies. |
| Addiction Psychiatry | Addiction Medicine | Training in understanding and managing substance use disorders, with exposure to treatment approaches like medication-assisted therapy. |
| Community Psychiatry | Community Health | Rotations in community mental health services, addressing mental health challenges in underserved populations. |
Department |
Research Project |
Details |
Impact on Healthcare Professionals |
Alzheimer´s Disease Research |
Safety and Efficacy Study of Gantenerumab |
Phase III clinical trial for early Alzheimer´s disease, testing the safety and effectiveness of Gantenerumab. |
Enhanced understanding of Alzheimer´s treatment and advancement in managing neurodegenerative disorders. |
Dementia-related Psychosis |
Relapse Prevention Study of Pimavanserin |
Phase III study focusing on preventing relapse in dementia-related psychosis. |
Improves the psychiatric workforce´s ability to manage complex dementia cases. |
Mild Cognitive Impairment |
MIND Study |
Study on memory improvement through nicotine dosing, currently in Phase II. |
Supports medical professionals in developing innovative cognitive therapies. |
OCD Research |
Trorilozole Clinical Trial |
Phase II trial testing Trorilozole for OCD patients with moderate to severe symptoms. |
Expands psychiatry knowledge and practices for treating OCD effectively. |
Neurocognitive Research |
Robert C. Strauss Neurocognitive Research Program |
Nationally recognized for trials on neurodegenerative diseases, including Alzheimer´s. |
Provides residents the opportunity to advance in clinical trials and neuropsychiatry. |
Psychiatry Residency |
Residency Program at Acadia Hospital |
Four-year residency involving inpatient and outpatient settings, addiction psychiatry, and pediatrics. |
Prepares new psychiatrists through hands-on research and direct patient interaction guided by experts. |
Schizophrenia |
Research Initiative in Schizophrenia |
Expanding research portfolio to meet community needs with new schizophrenia studies. |
Improves diagnostic and therapeutic skills in dealing with psychotic disorders. |
Pediatric Mental Health |
Expanded Pediatric Wing |
Development of private rooms and therapeutic areas for pediatric mental health patients. |
Enhances healthcare professionals´ ability to provide targeted and patient-centered mental health care. |
Department |
Affiliations |
Professional Development Programs |
Education |
The Joint Commission |
Monthly clinician education series (September-May), Professional Development Days via in-person and Zoom |
Children´s Behavioral Health |
NBCC Approved Continuing Education Provider |
Training on adolescent substance use and treatment approaches |
Community Mental Health |
Grant-funded partnerships |
Psychological First Aid (PFA) training for local school staff, camp counselors, and hospital teams |
Psychiatry |
Northern Light Health Network |
Psychiatry residency programs with clinical rotations |
Substance Use Treatment |
Northern Light Acadia Healthcare |
Case management services, tele-psychiatry consultations |
Department |
Certification |
Accreditation Body |
Behavioral Healthcare |
CARF Accreditation for Behavioral Healthcare and Opioid Treatment Programs |
Commission on Accreditation of Rehabilitation Facilities (CARF) |
Opioid Treatment Programs (OTP) |
CARF Accreditation |
Commission on Accreditation of Rehabilitation Facilities (CARF) |
General Psychiatry |
Board Certification for Psychiatry |
The American Board of Psychiatry and Neurology |
Hospital-Wide |
Joint Commission Accreditation (JCAHO) |
The Joint Commission |
| Department | Opportunity Details | Contact/Additional Information |
|------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Behavioral Health | Maine Recovery Core Internship: Training as recovery coaches, peer support for substance use recovery, community outreach, and education. | Applications available at Healthy Acadia Offices. Contact via Internships@HealthyAcadia.org. |
| Community Health | Community Health Internship: Collaborative health initiatives for undergraduate/graduate students. | Submit cover letter, resume, and references to Internships@HealthyAcadia.org. |
| Nursing | Opportunities for Registered Nurses (RN), Licensed Practical Nurses (LPN), and new nursing graduates for psychiatric care. | Visit Acadia Healthcare careers page for details. |
| Pediatric and Adult Nursing Units | Spring 2025 New Grad RN Cohort: Training in psychiatric nurse skills. | Apply through Northern Light Acadia Hospital´s career portal. |
| Psychology | Clinical Psychologist roles within Developmental Psychology and Assessment Services Team. | Recruitment through Northern Light Acadia Hospital´s career services. |
| Allied Health | Opportunities for social workers, counselors (LCSW, LCPC, LMFT, LMSW-CC, LCPC-C), and psychiatric technicians. | Search via Northern Light Acadia Hospital´s job postings on career platforms. |
| Observation/Shadowing | Job shadowing through programs such as the Maine Mentor Program. | Contact pre-health advisors or relevant hospital departments. |
| Medical Education | Mentorship and research opportunities available with senior healthcare professionals, including neurosurgery and internal medicine programs. | Coordination through Northern Light Health or associated academic partner institutions. |
| Addiction Recovery Services | Internships and volunteering in outpatient treatment, substance abuse counseling, and medication-assisted treatment programs. | Available through the hospital´s addiction recovery department. Contact PatientAdvocate@northernlight.org for more information. |
| Community Outreach and Education | Outreach initiatives, public health education, and local resource development. | Offered through Healthy Acadia’s Internship Programs. |
Department |
Award |
Year |
Acadia For All Campaign |
$200,000 Grant by the Bangor Savings Bank Foundation |
2023 |
Psychiatric Residency Program |
$1 Million Grant by The Manton Foundation |
2024 |
Nursing (Joe Hiser, RN) |
DAISY Award for Extraordinary Nursing |
2024 |
Department |
Training Program |
Psychiatry |
Psychiatry Residency Program |
Neuropsychiatry |
Accredited Fellowship Program |
Dementia Care |
Rural Dementia Care Training Program |
Department |
Training Program |
Dementia Care |
Comprehensive Dementia Care Training Program, including fellowship in neuropsychiatry and training for nurse practitioners |
Psychiatry |
Four-Year Psychiatry Residency Program, including rotations in Family Medicine, Neurology, Child and Adolescent Psychiatry, Emergency Psychiatry, and more |
Department |
Affiliated Institution/Research Center |
Collaboration Details |
Alzheimer´s Research |
Massachusetts General Hospital |
Research on neurodegenerative diseases, including Alzheimer´s and dementia. |
Alzheimer´s Research |
The Jackson Laboratory |
Key partnerships in aging and cognitive research to develop new treatments. |
Alzheimer´s Research |
University of Maine |
Collaboration for the Maine Initiative for Neurologic Aging and Health (MAINAH). |
Psychiatry |
University of Maine |
Collaborative research and mentoring for psychiatric residents and trainees. |
Psychiatry |
Massachusetts General Hospital/Harvard Medical School |
World-class research initiatives in psychiatry and neurocognitive disorders. |
Substance Use Treatment |
Hazelden Betty Ford Foundation |
Evidence-based practices and training for substance use disorder treatment. |
Neurocognitive Research |
Northern Light Clinical Research Center |
Collaboration on clinical trials for Alzheimer’s and other cognitive disorders. |
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| Department | Mentorship and Advisory Programs for New Healthcare Professionals |
|----------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Clinical Training and Development | - Northern Light Health Sponsorship Program: Paid full-time training for CNA, ADN, BSN, Medical Assistant, and Surgical Technologist certifications with post-training work commitment.
- New psychiatric residency program for training psychiatrists (four positions, includes mentorship).
- Medical Assistant apprenticeships with classroom and on-the-job training. |
| Mentorship Programs | - Northern Light Health Mentor Program: Includes one-on-one mentor/mentee meetings, monthly educational sessions, and flexibility for personalized development.
- MentorNet Program: Module-based global health mentorship with networking opportunities and discussions guided by learning objectives and mentor support.
- Professional & Organizational Development (POD) Program: Comprehensive year-long training and team project work. |
| Career Development | - Long-term mentoring post-program for trainees to aid in career planning.
- Courses and workshops on emotional intelligence, conflict resolution, and decision-making skills.
- Networking opportunities for global health career exploration. |
| Diversity Initiatives | - Collaboration with Morehouse School of Medicine: Clinical clerkships in rural Maine with mentorship from local physicians and PAs, focusing on diversity and health equity.
- Structured mentoring for underserved trainees, fostering research engagement and professional growth. |
| Skills Enhancement | - Certified training in echocardiology for imaging professionals.
- Workshops for conflict resolution, generational differences, and meeting facilitation.
- Didactic lectures and research mentorship for clinician scientist trainees. |
| Retention-Focused Programs | - Structured mentorship lasting 27-52 weeks to improve nurse retention, job satisfaction, and stress management.
- Dedicated program coordinators for ongoing mentor-mentee relationship support.
- Success measurement tools to evaluate mentorship outcomes (e.g., retention rates, job satisfaction). |